Senior veterans are stoic, proud individuals who are unfamiliar with reaching out for assistance. Our mission is to serve them.
We recognize that the needs of those we serve are very different compared to those of their younger counterparts, and this is precisely why we specialize in providing services to veterans who served in World War II, Korea, and especially the Vietnam era.
Hero’s Bridge offers innovative programs to assist with the most frequently found needs in this veteran population. Hero’s Bridge strives to improve outcomes in veterans, by connecting younger veterans with older ones. This intergenerational approach yields an improved and more supportive existence for the volunteers and heroes we support.
We serve these veterans by creating a “bridge” to an improved quality of life.
Our Programs and Volunteer opportunities are listed below.
Battle Buddy Volunteer Job Description
We listen, we honor, we care - because they did
As a Battle Buddy Volunteer, you play a vital role in enhancing the quality of life for veterans through friendly, consistent visits or calls. Volunteers are paired with veterans to offer companionship, meaningful conversation, and a caring presence. Your time and attention help restore connection, dignity, and hope to those who have served.
Battle Buddy Volunteers make a measurable difference, helping veterans feel truly seen, heard, and valued. Volunteers often form deep, lasting relationships, while veterans frequently say these visits or calls are the highlight of their week. This program builds cross-generational bonds, promotes healing, and strengthens communities nationwide.
• Visit an assigned veteran in person on a weekly or bi-weekly basis
• Offer emotional support, active listening, and companionship
• Engage in conversations, games, walks, or shared hobbies based on mutual interests
• Maintain respectful and appropriate boundaries
• Log visit notes, hours, and mileage in MyImpact as requested
• Communicate any concerns with the Battle Buddy and Volunteer Coordinator
2 - 4 hours per month, flexible scheduling based on mutual availability. Minimum 6 month commitment preferred. Start dates are rolling.
Visits take place in the veteran’s home or facility. This is an in-person volunteer role; remote interaction is limited.
Volunteers will visit veterans in residential or assisted living settings. No special tools required. Volunteers should be comfortable sitting, walking, and conversing for extended periods. Physical requirements are minimal but may include light walking or assistance (non-medical).
• Basic Skills: Dependability, punctuality, basic record-keeping
• People Skills: Empathy, patience, active listening, cultural sensitivity
• Technical Skills: None required; comfort with email or mobile phone check-ins is helpful
No prior military experience is required – just a big heart and a willingness to listen.
All volunteers are required to complete an orientation session through MyImpact before beginning their role, along with a background check. Ongoing support and continuing education opportunities will be available throughout the year to foster volunteer growth, confidence, and engagement.
Supervision
Volunteers report to the Battle Buddy and Volunteer Coordinator
• Make a direct, meaningful impact in a veteran’s life
• Gain valuable experience in interpersonal and community support roles
• Access to free training and development workshops
• Letters of recommendation and service recognition available
• Recognition and appreciation events throughout the year
Friendly Caller (Battle Buddy Call Center) Job Description
Be the voice that brightens a day and the friend who makes a difference.
Goals of Position:
Friendly Callers play a vital role in combating isolation and supporting the mental wellness of veterans through compassionate outreach. By offering a listening ear, they provide emotional support, companionship, and a powerful reminder that someone cares.
Friendly Callers have made meaningful connections that brighten lives and ease loneliness. By being a consistent, caring presence, they help veterans feel seen, valued, and supported one conversation at a time.
Each call is unique, some may last just a couple of minutes, while others turn into rich, heartfelt conversations about anything and everything. No matter the length, every call matters and contributes to building a stronger, more connected community.
Duties and Responsibilities:
• Make friendly, non-clinical check-in calls to assigned veteran
• Log call details and any significant information using MyImpact
• Provide emotional support and active listening during calls
• Refer callers to Battle Buddy and Volunteer Coordinator for any unmet needs in the veterans life.
Time Requirements:
• 2–4 hours per month
• Minimum 6 month commitment preferred
• Flexible scheduling available – day, evening, and weekend shifts
Location:
• Remote – calls are made from your home
• Reliable phone and/or internet connection required
Work Environment:
• Quiet and private home workspace
• No physical demands beyond sitting and speaking
Skills & Qualifications:
• Basic Skills: Dependable, organized, and able to follow instructions
• People Skills: Friendly, empathetic, respectful communicator
• Technical Skills: Basic computer literacy and comfort using MyImpact (training provided)
No prior military experience is required – just a big heart and a willingness to listen.
Orientation & Training:
All volunteers are required to complete an orientation session through MyImpact before beginning their role, along with a background check. Ongoing support and continuing education opportunities will be available throughout the year to foster volunteer growth, confidence, and engagement.
Supervision:
Volunteers report to the Battle Buddy and Volunteer Coordinator
Volunteer Benefits:
• Make a real difference in the lives of veterans
• Flexible hours to fit your lifestyle
• Volunteer from the comfort of your own home
• Gain experience in communication, support services, and mental wellness outreach
• Recognition and appreciation events throughout the year
Hero Driver Job Description
Be the Wheels Behind a Hero’s Journey
Hero’s Bridge is dedicated to serving older Veterans, age 65 and older. We bridge the gaps in care and services through direct support, advocacy, and community partnerships. Our goal is to honor our Heroes with the same dedication they once showed to our country.
As a Hero Driver, you will ensure that older Veterans maintain access to essential services, social connection, and quality of life by providing transportation to medical appointments, grocery stores, social outings, and other destinations. Your contribution will reduce isolation, improve access to healthcare, and help aging Veterans live more independently.
Hero Drivers have helped hundreds of aging Veterans regain access to vital care, reconnect with friends and fellow Veterans, and maintain their independence. Your commitment ensures that no Veteran is left behind simply because they cannot drive.
• Drive Veterans to medical appointments, grocery stores, or other essential errands
• Use your own vehicle or a Hero’s Bridge vehicle (van or wheelchair van as needed)
• Ensure safe, timely, and respectful transportation
• Communicate effectively with the Battle Buddy and Volunteer Coordinator regarding availability and completed rides
• Check the MyImpact Opportunity tab regularly for new transportation requests
• Log volunteer hours, mileage, and brief notes about each ride in MyImpact after each trip
• Follow all traffic laws and Hero’s Bridge safety protocols
• Flexible schedule – from a few rides a month to regular weekly commitments
• Duration is ongoing; some rides are one-time, others are recurring.• Hours vary depending on Veteran needs and volunteer availability
• Primary service areas: Fauquier, Culpeper, Rappahannock, Madison, and Orange counties
• Occasional trips to VA hospitals in West Virginia or other locations
• Driving in personal vehicle or Hero’s Bridge van (standard or wheelchair-accessible)
• Moderate lifting may be required for groceries or mobility assistance
• GPS and smartphone access helpful for route planning
• Valid driver’s license and clean driving record
• Reliable vehicle (if using personal car)
• Respectful and patient demeanor
• Ability to assist Veterans with mobility needs (if applicable)
• Comfortable driving locally and to occasional out-of-county locations
No prior military experience is required – just a big heart
All volunteers are required to complete an orientation session through MyImpact prior to beginning their role. A background check and basic driver safety training must also be completed. Additional training, such as van operation and wheelchair lift use, will be provided if applicable to the volunteer's responsibilities. Ongoing support and continuing education opportunities will be offered throughout the year to encourage volunteer growth, safety, and engagement.
• Reports to the Battle Buddy and Volunteer Coordinator
• Make a direct and meaningful difference in the life of a Veteran
• Mileage reimbursement available (for personal vehicle use through RTC partnership)
• Volunteer recognition events and Hero’s Bridge community access
• Flexible scheduling and an opportunity to meet other committed volunteers
Many Hero’s Bridge Veterans have lost or had to give up pets that were dear to them. Others are having difficulty caring for pets they have loved for years. Recognizing the positive impact animals provide in our Veterans’ lives, Paw Patrol Volunteers bring their pets on visits to our Heroes wherever they call home, including various types of facilities for individual visits for socials and monthly set facility schedules. Paw Patrol Volunteers and their furry counterparts conduct visits, help Veterans care for aging pets (assist with veterinary or grooming appointments, walk dogs, help obtain pet food or care items), or to find loving new homes for a Veteran’s beloved canine or feline. Groups, clubs, and individuals are welcome.
Facilities Served: Poet's Walk (Warrenton), White Springs (Warrenton), Spring Oak (Warrenton), The Villa (Warrenton), The Culpeper (Culpeper), Culpeper Health & Rehab (Culpeper), Generations Adult Day Center (Culpeper) and expanding into Orange and Madison Counties.
Training and ongoing support provided.
Locations Served: The Counties of Fauquier, Culpeper, Rappahannock, Madison, and Orange.
Office Volunteer Job Description
As an Office Volunteer, you’ll help ensure Hero’s Bridge runs smoothly behind the scenes. From thoughtful gestures like sending birthday cards to meaningful work like connecting veterans with vital services, your support directly enhances the impact we make in veterans’ lives.
Office Volunteers are the quiet champions of our mission. Past volunteers have helped us stay connected with hundreds of veterans and supporters through timely mailings, phone calls, and resource coordination. Their support ensures that no detail is missed in our mission to honor aging veterans.
Prepare and send birthday cards, Veteran Welcome packets, and donor mailings
Make friendly reminder or follow-up phone calls to veterans and supporters
Research local and state veteran resources
Greet and assist veterans during office visits
Assist with filing, data entry, and general office organization
Provide light administrative support to staff
Log hours and mileage in MyImpact
• Time: 2–6 hours per week (flexible scheduling available)
• Frequency: bi-weekly, or as available
• Duration: Ongoing or based on volunteer availability
Hero’s Bridge Office – Located in Warrenton, VA
(In-person role; some research or calls may be done remotely with approval)
Office setting with access to computers, phones, and all necessary materials
Volunteers should be comfortable sitting, typing, and making occasional calls
Friendly and team-oriented environment
Light lifting (under 10 lbs.) may be required.
Skills & Qualifications
Essential:
• Dependable and organized
• Good verbal and written communication skills
• Basic computer knowledge (email, web searches)
Desirable:
• Comfortable speaking on the phone
• Interest in working with or supporting veterans
• Familiarity with administrative tasks or office environments
No prior military experience is required
All volunteers must complete an orientation through MyImpact and pass a background check. Ongoing support, check-ins, and optional training sessions are provided to encourage volunteer growth and confidence.
This position reports to the Battle Buddy and Volunteer Coordinator.
• Directly support elderly veterans through administrative excellence
• Enjoy a calm, friendly, and mission-focused office environment
• Learn more about the programs and impact of Hero’s Bridge
Home Front Volunteer Job Description
Dignity is the quiet power we restore to those who gave their all
Home Front Volunteers improve the quality of life for Veterans by helping maintain safe, functional, and dignified housing. From essential home repairs to general upkeep, volunteers play a critical role in reducing hazards and improving living conditions, often directly impacting a Veteran’s health, morale, and independence.
Home Front Volunteers have helped Veterans across the nation live in safer, cleaner, and more comfortable homes. From big jobs like building ramps to smaller tasks, volunteers restore a sense of pride and safety for those who once served our country. Your service ensures that aging Heroes can remain in their homes with dignity.
Each volunteer brings different skill sets and passions. Below is a list of requests we receive frequently.
• Assist with minor home repairs and safety improvements
• Help with household tasks such as cleaning, organizing, or changing a light bulb
• Work independently or as part of a team, depending on project size
• Bring and use personal protective gear and tools, unless otherwise provided
• Follow all safety guidelines and instructions provided by Hero’s Bridge
• Log volunteer hours, mileage, and brief notes about each task in MyImpact
• Flexible; typically 2–6 hours per project depending on the scope
• Projects may be one-time or recurring
• Ongoing opportunity; ideal for volunteers available seasonally or regularly
• Veterans’ residences
• Light physical labor; work may occur in hot, cold, or wet conditions
• May involve heavy lifting (up to 50 lbs), bending, kneeling, and climbing stairs
• Volunteers must bring their own gloves, tools, and safety gear (e.g., goggles, ear protection), unless stated otherwise
Skills & Qualifications
• Ability to lift up to 50 pounds and perform manual labor
• Basic knowledge of lawn care, repairs, or cleaning tasks
• Willingness to work outdoors in varying weather
• Dependability, teamwork, and respect for Veterans and their property
• Must follow safety protocols and communicate clearly with project leads
No prior military experience is required – just a big heart
All volunteers are required to complete an orientation session through MyImpact before beginning their role, along with a background check. If completing within a group, at least one person must complete the orientation process and background check. Ongoing support and continuing education opportunities will be available throughout the year to foster volunteer growth, confidence, and engagement.
• Reports directly to the Battle Buddy and Volunteer Coordinator
• Make a visible, tangible impact in a Veteran’s life
• Great opportunity for individuals, groups, or businesses to volunteer together
• Recognition and appreciation from Hero’s Bridge and the community
• Supply reimbursement available (as pre-approved)
Social Connection Team Opportunity
Building Community Through Connection and Care
As part of the Social Connection Team, you (or your group) will play a meaningful role in a growing, nationwide effort to reduce isolation and foster authentic human connection. By offering light refreshments and organizing a simple, engaging activity, you will help create a warm and welcoming atmosphere where veterans can relax, connect, and feel a sense of belonging.
Your effort helps bring people together, build friendships, and create lasting memories. From fun games and inspiring speakers to thoughtful conversations and great snacks, Social Connection Team members help spark moments of joy, laughter, and meaningful connection wherever the gathering takes place.
Provide light snacks and drinks for the social
Plan and lead a simple activity (e.g. game, guest speaker, trivia)
Coordinate with the Volunteer Coordinator for any needs or questions
Arrive early to ensure a smooth setup and warm welcoming environment
Stay after to clean up and ensure the space is left tidy
Social Connection Team gatherings are encouraged to take place monthly and typically last about two hours. Participants are asked to arrive a little early to assist with setup and help create a warm, welcoming environment. Whether you take part once or choose to be involved regularly, your presence and effort make a meaningful impact.
You’ll be in a welcoming, comfortable setting. No special tools are required. Just a bit of planning and a friendly, welcoming spirit.
• Enjoy planning or hosting social gatherings
• Friendly and dependable
• Creative or resourceful in choosing fun, inclusive activities
No prior military experience is required – just a big heart
At least one member of the Social Connection Team must complete orientation before getting started. Volunteer orientation is completed online through MyImpact, along with a background check. Ongoing training and continuing education opportunities will be offered throughout the year to support continued growth and engagement. Once orientation is completed, you’ll receive a sample list of appropriate snacks and activity ideas to help with planning.
Reports to the Battle Buddy and Volunteer Coordinator.
• Make a difference in someone’s day
• Share your creativity and hospitality
• Meet new people and build community
• Recognition in our monthly newsletter
• Support from a friendly volunteer team
Event Volunteer Job Description
As an Event Volunteer, you'll play a key role in making Hero’s Bridge events a meaningful and memorable experience for our community and the veterans we serve. Your support helps raise awareness, build relationships, and create an environment of gratitude and connection for our aging heroes.
Our Events Volunteers help make it all happen, whether it's setting the stage, welcoming guests, or packing up with a smile. Thanks to their efforts, Hero’s Bridge has hosted successful community events, fundraisers, and celebrations that directly support elderly veterans and raise awareness about their unique needs.
• Greet and direct event guests with enthusiasm and warmth
• Assist with setup and breakdown of event materials and spaces
• Provide information about Hero’s Bridge services and programs
• Support event logistics like registration, parking, or refreshments
• Serve as an ambassador for our mission during community interactions
• Document volunteer hours and mileage in MyImpact
• Time: Depends on role and event type
• Frequency: As needed – volunteers will be notified of upcoming events via Volunteer Newsletter
• Volunteers may choose one-time or ongoing participation
Event locations vary but are typically held in Fauquier County or surrounding areas. Most roles are in-person, with some opportunities for light prep or support done remotely before the event.
Events are held both indoors and outdoors, often in community centers, parks, or event venues. Volunteers should be comfortable standing, walking, or light lifting (up to 15 lbs.). All necessary supplies and equipment will be provided.
Skills & Qualifications
Essential:
• Friendly
• Willingness to help and take initiative
• Ability to follow directions and work as part of a team
Desirable:
• Experience in events or customer service
• Interest in veteran-related causes
• Comfort interacting with elderly individuals
No prior military experience is required
All volunteers are required to complete an orientation session through MyImpact before beginning their role, along with a background check. Ongoing support and continuing education opportunities will be available throughout the year to foster volunteer growth, confidence, and engagement.
Volunteers report to the Events Coordinator or a designated Hero’s Bridge staff member during the event.
They fought for us. We fight for Them.
Hero's Bridge is dedicated to serving elderly veteran, aged 65 and older. We bridge our veterans to a better quality of life through our age-specific and innovative programs. These services are available to our heroes wherever they call home, at no expense to them or their families.
