Royal Bulls Head Inn Toowoomba - National Trust Volunteer Program

Property Visitor Volunteers are involved with welcoming guests of all ages and nationalities, hosting guests and sharing interesting facts and stories about the property history and collection items, answering questions and helping our guests to get the maximum enjoyment from their visit.

If you are a person with a warm and welcoming nature, can work independently but also in a team environment and have exceptional interpersonal skills then please apply for this role.

WHAT ARE THE TASKS?

• Sharing your passion for history with our guests.
• Working as part of a small team you will welcome our guests to showcase the Inn premises, history and collection items.
• You will be provided with information and assistance to enable you to share stories of past eras to bring our vibrant history to life and create meaning in current times.
• Be prepared to share information about all aspects of history related to the property, including our First People’s history related to the property.
• Liaise and talk to members of the public – answering general enquiries regarding the property history and items in the property collection and leaving our visitors with a sense of appreciation of our heritage and its value.
• We also request that you help out with other duties around the property as may be required, assisting with duties such as guest service, general cleanliness and tidiness and other tasks.

WHAT SKILLS AND CHARACTERISTICS DO I NEED?

• Be comfortable with talking to people from all walks of life in a friendly and welcoming manner.
• Good communication skills including basic problem solving.
• Be polite, diplomatic and have an engaging communication style.
• Be physically capable.
• Capability to adapt to change and willingness to participate in and keep up to date with training requirements.
• Agree to comply with all company policies and procedures.
• Be computer literate with access to email communications.
• Be committed to deliver the values and support the causes of NTAQ.

WHEN CAN I VOLUNTEER?

Open days for the Inn are the 1st and 3rd Sundays of the month from 10am-2pm.

Garden Group Volunteers are involved with general garden and grounds maintenance. This is a fun group of volunteers dedicated to re-establishing the historic gardens of The Royal Bull’s Head Inn. They work alongside other volunteers and enjoy a special pride in the historic garden.

 If you are a person who has a passion for gardening and can happily work independently and also in a team environment, please apply for this role. 

WHAT ARE THE TASKS?

•  Working as part of a small team of friendly volunteers, you will support other garden volunteers in undertaking a variety of general gardening tasks – weeding, watering, hedge trimming and propagating.
• Maintain respect for the historic nature of the property and its collection.
• You will be provided with assistance to enable you to determine the tasks required.
• We also request that you help out with other duties around the property as may be required, assisting with duties around the garden.

 WHAT SKILLS AND CHARACTERISTICS DO I NEED?

• Basic gardening knowledge, if not a willingness to learn more about gardening.
• Be physically capable.
• Agree to comply with all company policies and procedures.
• Have basic computer literacy and access to email communications.
• Be committed to deliver the values and support the causes of NTAQ.

WHEN CAN I VOLUNTEER?

 When the Heritage Site Coordinator is on site: Wednesday’s and Thursday’s 9.30 am -3.30 pm.

Collection Care Volunteers are involved with caring for the Inn’s collection items, ensuring they are cleaned, and presented appropriately and reporting any damage or theft to our valuable collection.

If you are a person who is interested to learn more about the heritage of early Toowoomba, and who enjoys working independently and also in a team environment, please apply for this role.

WHAT ARE THE TASKS?

• Working as part of the friendly Collection Care team, your duties will involve ensuring the Inn and its special collection are presented at their best; being clean and tidy, engaging and interesting.
• Assisting with housekeeping of the Inn and the collection, cleaning, dusting, vacuuming, window cleaning when required and washing the curtains once a year.
• You will be provided with a fact sheet and training to assist you with collection care duties.
• In this interesting role, you will also be a true all-rounder.  We may request that you help out with other duties around the property as may be required, assisting with duties such as guest service, educational activities, general cleanliness and tidiness and other tasks.

WHAT SKILLS AND CHARACTERISTICS DO I NEED?

• An interest in learning more about the heritage of this property and its collection.
• A flexible and positive attitude, willing to chip in and assist as may be required to help your colleagues.
• Physically capable.
• Ability to clean, dust, vacuum and polish and overall general good housekeeping skills.
• Agree to comply with all company policies and procedures.
• Be computer literate with access to email communications.
• Be committed to delivering the values and supporting the causes of NTAQ.

WHEN CAN I VOLUNTEER?

When the Heritage Site Coordinator is on-site Wednesdays and Thursdays 9.30-3.30. 

Grounds and Maintenance Volunteers are involved with general garden, and other grounds and property maintenance.

 If you are person who is handy and loves to fix things so they look and work well, and you can work independently as well as in a team environment, then please apply for this role. We would love to have you join our team of amazing volunteers.

WHAT ARE THE TASKS?

•  Working as part of a small team of friendly volunteers, you will be able to support other volunteers in undertaking a variety of general garden and property maintenance tasks such as touch up painting, minor timber repairs, picture hanging, hedge trimming, rubbish removal etc.
• Maintain respect for the historic nature of the property and all in its collection.
• You will be provided with assistance and information to enable you to complete tasks that are necessary.
• We also request that you help out with other duties around the property as may be required, assisting with general gardening and tidiness and other tasks.

 WHAT SKILLS AND CHARACTERISTICS DO I NEED?

• Basic handyman skills and ability to work with tools provided -  any further qualifications would be very welcome -carpentry or building experience.
• Be physically capable and be a person committed to safety.
• Agree to comply with all company policies and procedures.
• Be computer literate with access to email communications.
• Be committed to deliver the values and support the causes of NTAQ.

WHEN CAN I VOLUNTEER?

 When the Heritage Site Coordinator is on site Wednesday’s and Thursday’s 9.30-3.30.

Research and Admin Support Volunteers are involved with searching out the history of The Royal Bull’s Head Inn over the last 175 years, and sharing those interesting facts and stories about the property history and collection items.

If you are person who has a keen interest in our local history and would love to learn more, and you can work independently as well as in a team environment, then please apply for this role. We would love to have you join our team of amazing volunteers.

 WHAT ARE THE TASKS?

• You will use your admin skills to provide support the Coordinator with property and volunteer management admin tasks.
• Working as part of a small team of friendly volunteers, assist with researching the family trees of the people of the Royal Bulls Head Inn.
• Researching item in the collection at the Inn.
• You will be provided with assistance to enable you to share stories of past eras to bring our vibrant history to life and create meaning in current times.
• Be prepared to share information about all aspects of history related to the property, including our First People’s history related to the property.
• We also request that you are available help out with other duties around the property as may be required.

 WHAT SKILLS AND CHARACTERISTICS DO I NEED?

• You will have a keen interest in history, heritage buildings and family trees.
• Previous experience in historical research and current history students would be very welcome.
• Be physically capable.
• Agree to comply with all company policies and procedures.
• Be computer literate with access to email communications.
• Be committed to deliver the values and support the causes of NTAQ.

WHEN CAN I VOLUNTEER?

 Wednesday’s and Thursday’s 9.30am -3.30pm.

Education Program Support Volunteers are involved with welcoming students of all ages and nationalities to the Royal Bull’s Head Inn. Be part of the inspirational team who engage with students on a tailored educational program and share interesting facts and stories about the property history and collection items, answer questions and help students to get the maximum enjoyment from their visit.

If you are person who has a warm and welcoming nature with exceptional interpersonal skills, can work independently as well as in a team environment, then please apply for this role. We would love to have you join our team of amazing volunteers.

WHAT ARE THE TASKS?

• Working as part of Educational Immersive Program, you will support the Education Coordinator, become familiar with the various elements of the Educational Program and showcase the history of the Inn and collection items.
• You will be provided with information and assistance to enable you to participate in the program and share stories of past eras to bring our vibrant history to life and create meaning in current times.
• Be prepared to share information about all aspects of history related to the property, including our First People’s history related to the property.
• Liaise and talk to the teachers and parents accompanying the students and answer general enquiries regarding the property history and items in the property collection. Our aim is to leave both our teachers and students with a sense of appreciation of our heritage and its value.
• This role will also require that you help out with other duties around the property as may be required, assisting with duties such as guest service, general cleanliness and tidiness and other tasks.

 WHAT SKILLS AND CHARACTERISTICS DO I NEED?

• Be comfortable with talking to students from all walks of life in a friendly and welcoming manner.
• Excellent interpersonal communication skills including basic problem solving.
• Be polite, diplomatic and have an engaging communication style.
• Have an understanding of safety and be prepared to follow all required criteria.
• Physically capable and comfortable to be on your feet for the duration of the visit, usually 3.5 hours.
• Agree to comply with all company policies and procedures.
• Be computer literate with access to email communications.
• Be committed to deliver the values and support the causes of NTAQ.

WHEN CAN I VOLUNTEER?

Shifts:    Variable. There are no confirmed dates these are based on School bookings coordinated by the Education Coordinator, generally the hours are 8.45am to 1.00pm.  

The Royal Bull’s Head Inn Events and Function Volunteers are involved with supporting the events and functions that occur with the bus groups and a variety of public special days at the Inn. From welcoming guests of all ages and nationalities to the Inn to assisting in preparing and setting up for function to cleaning up afterwards also including answering questions and helping our guests to get the maximum enjoyment from their visit.

If you are person who has a warm and welcoming nature with exceptional interpersonal skills, can work independently as well as in a team environment, then please apply for this role. We would love to have you join our team of amazing volunteers.

WHAT ARE THE TASKS?

• Working as part of a small team of friendly Volunteers, you will be involved in supporting the Events team and take instructions from the Heritage Site Coordinator.
• Duties may include the following : welcoming visitors, serving Devonshire teas, setting and clearing tables, flower arranging, kitchen duties – washing up and packing away crockery and cutlery.
• You will be provided with information and assistance to enable you to understand the requirements of what is needed to achieve a safe and happy workplace for any event on the property.
• We also request that you chip in and help out with other duties around the property as may be required, assisting with duties such as guest service, general cleanliness and tidiness and other tasks.

WHAT SKILLS AND CHARACTERISTICS DO I NEED?

• Have a sense of fun and be comfortable with talking to people from all walks of life in a friendly and welcoming manner.
• Good communication skills including basic problem solving.
• Be polite, diplomatic and have an engaging communication style.
• Physically capable and able to follow safety directions.
• An understanding of serving teas, setting tables and general housekeeping.
• Agree to comply with all company policies and procedures.
• Be computer literate with access to email communications.
• Be committed to deliver the values and support the causes of NTAQ.

WHEN CAN I VOLUNTEER?

• 1. Host at the regular bus group visits - the first and third Thursday of each month.
  2. Host on Special Occasion Days: Other days throughout the year such as Valentine’s Day, Mother’s Day and Father’s Day, Carnival of Flowers and special High Teas. Hosting duties for these events are as needed, with notification provided generally weeks to months in advance.