Join our community of Volunteers making every moment count

ROLE DETAILS

Date: Sunday 18 October 2026

Location: Denny

Responsible To: Events Fundraiser

Department: Fundraising

Hours: 9.30am - 1.30pm

ROLE PURPOSE AND KEY DUTIES

This role is integral to the smooth running of our annual Strathcarron Hospice 10K Road Race. As a volunteer marshal you will offer a friendly, encouraging face for all runners around the route - directing runners and members of the public on the correct route and encouraging the runners on this fantastic challenge.

Key Duties: (not exhaustive)

• confidently directing runners along the route;
• offering words of encouragement and support to runners;
• being a friendly, approachable representative of the Hospice;
• contacting Events Fundraiser with any queries or concerns;
• representing Strathcarron Hospice.

PHYSICAL DEMANDS

Whilst performing this role, a volunteer will be required to stand for several hours
in one position along the 10K Route.

PERSON SPECIFICATION

• good inter-personal skills, cheerful disposition and the ability to communicate
  confidently;
• work effectively both independently and as part of a team.

ROLE DETAILS

Location: Papermill Café - Bellfield Centre, Stirling Community Hospital  

Responsible To: Café Supervisor

Department: Catering Team

Hours: Monday — Friday

             10.00 am – 2.00pm
             12.00 pm – 4.00pm

ROLE PURPOSE AND KEY DUTIES

To assist the Hospice Bellfield Café staff with the running of the café. Volunteers will be required to wear protective headgear and aprons provided by the Hospice.

Key Duties: (not exhaustive)

• dealing with food and beverage orders promptly;
• barista coffee preparation;
• operating the till and handling cash and card transactions;
• follow food safety and hygiene standards and maintain high standards of food
  presentation;
• replenishing crockery, cutlery, condiments, napkins in the dining area;
• cleaning and tidying café and kitchen area;
• loading/unloading the dishwasher;
• washing utensils, pots, pans, and chopping boards etc.;
• any other tasks as may be required.

PHYSICAL DEMANDS

This is a physically demanding role which will require a volunteer to be on their feet
long periods of time.

PERSON SPECIFICATION

• good inter-personal skills, cheerful disposition and the ability to communicate
  confidently;
• work effectively both independently and as part of a team;
• food hygiene certificate would be advantageous;
• confidence in using a till and handling money;
• understand the importance of confidentiality.

ROLE DETAILS

Location: DUNBLANE area

Responsible To: Fundraising Administrator 

Department: Fundraising

Hours: As required 

ROLE PURPOSE AND KEY DUTIES

The Hospice has Collecting Cans located at various shops/businesses throughout Forth Valley and North Lanarkshire and a Can Collector is primarily responsible for delivering/collecting full Cans within an assigned area. In assigning an area, the Hospice will try to match a list of Can locations as near as possible to a Can Collector’s home.

All appointed Can Collectors are provided with photo ID to allow them to collect/distribute Hospice Cans which must be worn at all times when delivering/collecting Cans. (Appointed Can Collectors will need to provide colour passport-sized photograph/or a digital photo to the Hospice for an ID badge)

To start the role, the Hospice will provide empty labelled cans showing the existing shop/businesses names and the “Can” number - all Cans have a unique ID number allocated to a particular shop/business.

Key Duties: (not exhaustive)

• confidently representing the Hospice across the local community;
• visiting existing shops/businesses to remove any full Cans and replace with new Cans. It is anticipated that the shops/businesses will need to be visited at least every 3 months unless the shop/business has contacted the Hospice to say that a can needs replacing;
• bringing unopened full Cans back into the Hospice for counting;
• identifying potential shops/businesses within their area which may be suitable for a Collecting Can. Can Collectors can either approach the shop/business direct about taking a Collecting Can or refer this back to the Fundraising Team to follow up;
• distributing materials to some of their locations for the Hospice seasonal appeals including Snowdrop (Jan/Feb) and Light Up A Life (Nov/Dec).

PHYSICAL DEMANDS

• Lifting cans when heavy;
• May involve climbing stairs to reach fundraising office at Hospice to return full cans or get supplies.

PERSON SPECIFICATION

• good inter-personal skills, cheerful disposition and the ability to communicate confidently;
• work effectively both independently and as part of a team.

ROLE DETAILS

Location: Local Area 

Responsible To: Community Campaign Co-Ordinator  

Department: Fundraising

Hours: As required

ROLE PURPOSE AND KEY DUTIES

This role is integral to the success of our Community Collections and Campaigns. As a Volunteer Collector you will offer a friendly, encouraging face to members of the public – enabling them to make a donation to the Hospice via cash or contactless device (where available).

Key Duties: (not exhaustive)

• confidently representing Strathcarron Hospice across the local community in supermarkets, garden centres, town and city centres, concerts and festivals etc.;
• accepting cash and contactless donations from donators;
• being a friendly, approachable representative of the Hospice;
• contacting Community Campaign Coordinator with any queries or concerns.

PHYSICAL DEMANDS

Whilst performing this role, a volunteer will be required to collect for 2-3 hours in
one location. In most locations these will be standing, there are some seated
locations depending on location/event.

PERSON SPECIFICATION

• good inter-personal skills, cheerful disposition and the ability to communicate
  confidently;
  
• work effectively both independently and as part of a team.

ROLE DETAILS

Location: Bo'ness

Responsible To: Befriending Co-Ordinator

Department: Compassionate Communities' Team

Hours: As agreed with Department

ROLE PURPOSE AND KEY DUTIES

To form part of the existing befriending team by visiting and supporting a person within the Hospice catchment area.

Compassionate Neighbours induction will be provided as well as ongoing support in the form of Cuppa and Catch Up sessions hosted quarterly and one to one support from staff is available when required.  

The Compassionate Neighbours Team operates a WhatsApp group for informal support and connection with fellow befriending volunteers.

This role is subject to a Disclosure Scotland Protection of Vulnerable Groups (“PVG”) check.

Key Duties: (not exhaustive)

• visiting the same person at home at an agreed time weekly or fortnightly;
• offering friendship and conversation;
• potentially provide a listening ear about poor health and end of life;
• fun activities - for example chatting about common interests, playing dominos, skill sharing such as crafting etc.
  

PERSON SPECIFICATION

• an enthusiastic and friendly volunteer;
• good communication skills;
• reliable and trustworthy;
• understand the importance of confidentiality.

ROLE DETAILS

Location: Hospice catchment area: Forth Valley and Cumbernauld/Kilsyth

Responsible To: Various – In-Patient Unit, Patient & Family Support, Lymphoedema 

Department: Various – In-Patient Unit, Patient & Family Support, Lymphoedema

Hours: As required

ROLE PURPOSE AND KEY DUTIES

To provide transport to and from the Hospice for people who otherwise would not be able to come in to visit family or attend medical/counselling appointments.

To assist the In-Patient Unit by providing transport by picking up and collecting medical items,
collection, medical prescriptions to and from the local pharmacy/hospital.

The Hospice operates a WhatsApp group for drivers where assistance is required and once a
driver has picked this up – details will be sent via email.

This person facing role is subject to a Disclosure Scotland Protection of Vulnerable Groups (“PVG”) check.

Key Duties: (not exhaustive)

• In Patient Unit – collection and delivery of samples, prescriptions and items to the Hospital and pharmacy at weekends and early evening. Occasionally, there are requests from a patient’s family for transport to and from the Hospice;
• Patient & Family Support – occasionally drive patients for counselling sessions from home to the Hospice and return;
• Lymphoedema Clinic – collect and return patients from home to the clinic for appointments;
• And any other tasks as may be required.
  

REQUIREMENTS

• May have to assist patients in and out of cars
• Full UK driving licence (with no more than 3 points)
• Valid vehicle insurance which allows for volunteer driving
• Valid MOT certificate (if required) and road tax

PERSON SPECIFICATION

• able to use WhatsApp;
• good overall health;
• physical ability to move and handle people where needed;
• able to work using own initiative;
• patience and empathy;
• good communicator.

ROLE DETAILS

Location: Strathcarron Hospice  

Responsible To: Catering Manager 

Department: Catering Team

Hours: 10:00am — 2:00pm

             2:30pm — 6:00pm

ROLE PURPOSE AND KEY DUTIES

This role is integral to the smooth running of a busy kitchen and café area. As a volunteer member of the Catering team you will support the catering team in the delivery of food and beverages to staff, visitors and volunteers.

Key Duties: (not exhaustive)

• dealing with food and beverage orders promptly;
• barista coffee preparation;
• restocking salad bar, water jugs, etc;
• operating the till and handling cash and card transactions;
• maintain high standard of presentation of food;
• following food safety and hygiene standards;
• such other tasks as may be required.
  

PHYSICAL DEMANDS

Whilst performing this role, a volunteer will be required to stand, stoop and may
occasionally have to lift heavy pots, pans, utensils, etc.

PERSON SPECIFICATION

• awareness of basic food hygiene;
• good inter-personal skills, cheerful disposition and the ability to communicate
  confidently;
• work effectively both independently and as part of a team;
• confidence in using a till and handling money;
• understand the importance of confidentiality.

ROLE DETAILS

Location: Strathcarron Hospice

Responsible To: Catering Manager 

Department: Catering Team

Hours: 10:00am — 2:30pm

             2:30pm — 7:00pn

ROLE PURPOSE AND KEY DUTIES

This role is integral to the smooth running of a busy kitchen and café area. As a volunteer member of the Catering Team you will assist the team with their preparation of vegetable. You will also ensure that there is a constant supply of clean pots, crockery, cutlery, etc.

Key Duties: (not exhaustive)

• assisting with vegetable preparation;
• assisting with stocking fridges, freezers, supply shelves in the kitchen;
• replenishing crockery, cutlery, condiments, napkins in the dining area;
• cleaning and tidying tables in dining area;
• loading/unloading the dishwasher;
• washing utensils, pots, pans, and chopping boards etc;
• such other tasks as may be required.
  

PHYSICAL DEMANDS

Whilst performing this role, a volunteer will be required to stand, stoop and
occasionally lift heavy pots, pans, utensils, etc

PERSON SPECIFICATION

• good inter-personal skills, cheerful disposition and the ability to communicate
  confidently;
• work effectively both independently and as part of a team;
• understand the importance of confidentiality.

ROLE DETAILS

Location: Strathcarron Shop, High Street, Alloa 

Responsible To: Manager/Deputy Manager — Alloa 

Department: Retail

Hours: Monday — Saturday

            10:00am — 4:00pm

(Not required every day or all the time)

ROLE PURPOSE AND KEY DUTIES

To help run the Alloa shop and ensure a high standard of service for customers. 

Key Duties: (not exhaustive)

• stocking and organising shelves and other areas of product;
• creating and maintaining store displays;
• using the CyberTill to process payments for items;
• assisting customers with getting products and any additional queries.

PHYSICAL DEMANDS

• climbing on ladders to stack product;
• reaching to high places.

PERSON SPECIFICATION

• an enthusiastic and friendly volunteer;
• good organisational skills;
• good communicator;
• comfortable with collaborative and independent working.
  

ROLE DETAILS

Location: Strathcarron Shop, High Street, Bonnybridge

Responsible To: Manager/Deputy Manager — Bonnybridge 

Department: Retail

Hours: Monday, Thurs — Saturday

            10:00am — 4:00pm

(Not required every day or all the time)

ROLE PURPOSE AND KEY DUTIES

To help run the Bonnybridge shop and ensure a high standard of service for customers. 

Key Duties: (not exhaustive)

• stocking and organising shelves and other areas of product;
• creating and maintaining store displays;
• using the CyberTill to process payments for items;
• assisting customers with getting products and any additional queries.

PHYSICAL DEMANDS

• climbing on ladders to stack product;
• reaching to high places.

PERSON SPECIFICATION

• an enthusiastic and friendly volunteer;
• good organisational skills;
• good communicator;
• comfortable with collaborative and independent working.
  

ROLE DETAILS

Location: Strathcarron Shop, Fountain Road, Bridge of Allan

Responsible To: Manager/Deputy Manager — Bridge of Allan

Department: Retail

Hours: Monday — Saturday

            10:00am — 4:00pm

(Not required every day or all the time)

ROLE PURPOSE AND KEY DUTIES

To help run the Bridge of Allan shop and ensure a high standard of service for customers. 

Key Duties: (not exhaustive)

• stocking and organising shelves and other areas of product;
• creating and maintaining store displays;
• using the CyberTill to process payments for items;
• assisting customers with getting products and any additional queries.

PHYSICAL DEMANDS

• climbing on ladders to stack product;
• reaching to high places.

PERSON SPECIFICATION

• an enthusiastic and friendly volunteer;
• good organisational skills;
• good communicator;
• comfortable with collaborative and independent working.
  

ROLE DETAILS

Location: Strathcarron Shop, Main Street, Callander 

Responsible To: Manager/Deputy Manager — Callander 

Department: Retail

Hours: Monday — Saturday

            10:00am — 4:00pm

(Not required every day or all the time)

ROLE PURPOSE AND KEY DUTIES

To help run the Callander shop and ensure a high standard of service for customers. 

Key Duties: (not exhaustive)

• stocking and organising shelves and other areas of product;
• creating and maintaining store displays;
• using the CyberTill to process payments for items;
• assisting customers with getting products and any additional queries.

PHYSICAL DEMANDS

• climbing on ladders to stack product;
• reaching to high places.

PERSON SPECIFICATION

• an enthusiastic and friendly volunteer;
• good organisational skills;
• good communicator;
• comfortable with collaborative and independent working.
  

ROLE DETAILS

Location: Strathcarron Shop, The Town Centre/Antonine Shopping Centre, Cumbernauld 

Responsible To: Manager/Deputy Manager — Cumbernauld

Department: Retail

Hours: Monday — Saturday

            10:00am — 4:00pm

(Not required every day or all the time)

ROLE PURPOSE AND KEY DUTIES

To help run the Cumbernauld shop and ensure a high standard of service for customers. 

Key Duties: (not exhaustive)

• stocking and organising shelves and other areas of product;
• creating and maintaining store displays;
• using the CyberTill to process payments for items;
• assisting customers with getting products and any additional queries.

PHYSICAL DEMANDS

• climbing on ladders to stack product;
• reaching to high places.

PERSON SPECIFICATION

• an enthusiastic and friendly volunteer;
• good organisational skills;
• good communicator;
• comfortable with collaborative and independent working.
  

ROLE DETAILS

Location: Strathcarron Shop, Davies Row, Denny

Responsible To: Manager/Deputy Manager — Denny

Department: Retail

Hours: Monday — Saturday

            10:00am — 4:00pm

(Not required every day or all the time)

ROLE PURPOSE AND KEY DUTIES

To help run the Denny shop and ensure a high standard of service for customers. 

Key Duties: (not exhaustive)

• stocking and organising shelves and other areas of product;
• creating and maintaining store displays;
• using the CyberTill to process payments for items;
• assisting customers with getting products and any additional queries.

PHYSICAL DEMANDS

• climbing on ladders to stack product;
• reaching to high places.

PERSON SPECIFICATION

• an enthusiastic and friendly volunteer;
• good organisational skills;
• good communicator;
• comfortable with collaborative and independent working.
  

ROLE DETAILS

Location: Strathcarron Shop, Howgate, Falkirk 

Responsible To: Manager/Deputy Manager — Howgate

Department: Retail

Hours: Monday — Saturday

            10:00am — 4:00pm

(Not required every day or all the time)

ROLE PURPOSE AND KEY DUTIES

To help run the Howgate shop and ensure a high standard of service for customers. 

Key Duties: (not exhaustive)

• stocking and organising shelves and other areas of product;
• creating and maintaining store displays;
• using the CyberTill to process payments for items;
• assisting customers with getting products and any additional queries.

PHYSICAL DEMANDS

• climbing on ladders to stack product;
• reaching to high places.

PERSON SPECIFICATION

• an enthusiastic and friendly volunteer;
• good organisational skills;
• good communicator;
• comfortable with collaborative and independent working.
  

Location: Strathcarron Shop, 2 Main Street, Bainsford, Falkirk 

Responsible To: Manager/Deputy Manager —Furniture Shop

Department: Retail

Hours:  Monday - Friday - 9.00am - 5.00pm

              Saturday - 10.0am - 5.00pm

              Sunday - 11.00am - 4.00pm

(Not required every day or all the time)

ROLE PURPOSE AND KEY DUTIES

To help run the Stirling shop and ensure a high standard of service for customers. 

Key Duties: (not exhaustive)

• stocking and organising shelves and other areas of product;
• creating and maintaining store displays;
• using the CyberTill to process payments for items;
• assisting customers with getting products and any additional queries.

PHYSICAL DEMANDS

• climbing on ladders to stack product;
• reaching to high places.

PERSON SPECIFICATION

• an enthusiastic and friendly volunteer;
• good organisational skills;
• good communicator;
• comfortable with collaborative and independent working.

ROLE DETAILS

Location: Strathcarron Hospice 

Responsible To: Manager/Deputy Manager — Hospice Retail 

Department: Retail

Hours: Monday — Saturday

            10:00am — 4:00pm

(Not required every day or all the time)

ROLE PURPOSE AND KEY DUTIES

To help run the internal shop and ensure a high standard of service for customers. 

Key Duties: (not exhaustive)

• stocking and organising shelves and other areas of product;
• creating and maintaining store displays;
• using the CyberTill to process payments for items;
• assisting customers with getting products and any additional queries.

PHYSICAL DEMANDS

• climbing on ladders to stack product;
• reaching to high places.

PERSON SPECIFICATION

• an enthusiastic and friendly volunteer;
• good organisational skills;
• good communicator;
• comfortable with collaborative and independent working.
  

ROLE DETAILS

Location: Strathcarron Shop, Market Street, Kilsyth

Responsible To: Manager/Deputy Manager — Kilsyth 

Department: Retail

Hours: Monday — Saturday

            10:00am — 4:00pm

(Not required every day or all the time)

ROLE PURPOSE AND KEY DUTIES

To help run the Kilsyth shop and ensure a high standard of service for customers. 

Key Duties: (not exhaustive)

• stocking and organising shelves and other areas of product;
• creating and maintaining store displays;
• using the CyberTill to process payments for items;
• assisting customers with getting products and any additional queries.

PHYSICAL DEMANDS

• climbing on ladders to stack product;
• reaching to high places.

PERSON SPECIFICATION

• an enthusiastic and friendly volunteer;
• good organisational skills;
• good communicator;
• comfortable with collaborative and independent working.
  

ROLE DETAILS

Location: Strathcarron Shop, Hallam Road, Stenhousemuir 

Responsible To: Manager/Deputy Manager — Stenhousemuir

Department: Retail

Hours: Monday — Friday: 9:00am — 4:45pm

             Saturday & Sunday: 10:00am — 4:45pm

(Not required every day or all the time)

ROLE PURPOSE AND KEY DUTIES

To help run the Stenhousemuir shop and ensure a high standard of service for customers. 

Key Duties: (not exhaustive)

• stocking and organising shelves and other areas of product;
• creating and maintaining store displays;
• using the CyberTill to process payments for items;
• assisting customers with getting products and any additional queries.

PHYSICAL DEMANDS

• climbing on ladders to stack product;
• reaching to high places.

PERSON SPECIFICATION

• an enthusiastic and friendly volunteer;
• good organisational skills;
• good communicator;
• comfortable with collaborative and independent working.
  

ROLE DETAILS

Location: Strathcarron Shop, King Street, Stirling 

Responsible To: Manager/Deputy Manager — Stirling 

Department: Retail

Hours: Monday — Saturday

            10:00am — 4:00pm

(Not required every day or all the time)

ROLE PURPOSE AND KEY DUTIES

To help run the Stirling shop and ensure a high standard of service for customers. 

Key Duties: (not exhaustive)

• stocking and organising shelves and other areas of product;
• creating and maintaining store displays;
• using the CyberTill to process payments for items;
• assisting customers with getting products and any additional queries.

PHYSICAL DEMANDS

• climbing on ladders to stack product;
• reaching to high places.

PERSON SPECIFICATION

• an enthusiastic and friendly volunteer;
• good organisational skills;
• good communicator;
• comfortable with collaborative and independent working.
  

ROLE DETAILS

Location: Strathcarron Shop, Williamson Street, Falkirk 

Responsible To: Manager/Deputy Manager — Williamson Street

Department: Retail

Hours: Monday — Saturday

            10:00am — 4:00pm

(Not required every day or all the time)

ROLE PURPOSE AND KEY DUTIES

To help run the Alloa shop and ensure a high standard of service for customers. 

Key Duties: (not exhaustive)

• stocking and organising shelves and other areas of product;
• creating and maintaining store displays;
• using the CyberTill to process payments for items;
• assisting customers with getting products and any additional queries.

PHYSICAL DEMANDS

• climbing on ladders to stack product;
• reaching to high places.

PERSON SPECIFICATION

• an enthusiastic and friendly volunteer;
• good organisational skills;
• good communicator;
• comfortable with collaborative and independent working.
  

ROLE DETAILS

Location: Hospice, Fankerton

Responsible to: Compassionate Communities Lead

Department: Compassionate Communities

Hours: To be agreed

ROLE PURPOSE AND KEY DUTIES

The Compassionate Communities team operate with the Forth Valley (Falkirk, Stirling & Clacks) as well as Cumbernauld/Kilsyth providing a befriending service to members of these communities.

This role involves obtaining feedback through telephone interviews from existing service users.

Key Duties: (not exhaustive)

• Using the list provided by the Team, telephone the service user
• Go through the questions on the feedback form noting the service user’s response
• Input the response onto excel spreadsheet
• Feedback to Community Development Lead

PERSON SPECIFICATION

• Enthusiastic and friendly;

• Excellent communication skills;
• Pro-active listener;
• reliable and trustworthy;

• understand the importance of confidentiality
• confident using Excel

ROLE DETAILS

Location: Strathcarron Hospice Fankerton

Responsible To: Sally Boa

Department: Education

Hours: To be agreed

ROLE PURPOSE AND KEY DUTIES

This is a short term role to help us organise our library books which are being relocated to the staff breakout area

Key Duties: (not exhaustive)

· To categorise books into topics and put them onto shelves

· To support us to set up a loan system

PHYSICAL DEMANDS

· Moving books onto shelves

PERSON SPECIFICATION

· Good organisational skills and an interest and experience in organising books

· Ability to work independently

· Ability to work methodically

· Reasonable level of fitness for moving book