East Coast Music Awards

The Awards Show takes place on Thursday, May 2nd, 2023 at the Delta Hotel, Downtown Charlottetown. 

You must be available on May 2nd to be on this team. 

Awards Show Support

The Awards Show support role is responsible for assisting with set-Up & tear down, preparing the red carpet with the event team; this includes setting up signage, lights, tables, etc. This role is managed by the ECMA Awards Show team.

Event Ambassadors

The Event Ambassadors support role act as greeters and guides for delegates, musicians and the general public attending the Awards Show. Ushering sponsors and artists to assigned seats, relaying information, and assisting in other tasks as needed. This role is managed by the ECMA Awards Show team.

Awards Show Wrangler 

The Awards Show Wranglers are responsible for organizing and guiding artists and nominees on the red carpet and during the Thursday night awards show, escorting them to ensure they arrive on-time to fulfill media commitments. Applicants should be strong communicators who are able to maintain professionalism, and ideally have experience working with talent in a live show environment. This role is managed by the ECMA Marketing team.

BOX OFFICE

The box office support role includes selling tickets, scanning tickets, taking attendance, line management, counting capacity, troubleshooting (RE: ticketing and scanning) and using small electronics such as ticket scanners and/or tablets. This role is managed by the ECMA Box Office team. 

• Cash handling / customer service skills or experience is required for this position

• Computer literacy and experience with ticketing systems will be considered an asset 

CONFERENCE

The conference services and ticket scanning support role includes scanning tickets, taking attendance, troubleshooting (RE: ticketing and scanning) and using small electronics such as ticket scanners and/or tablets. This role may also function as support to the conference services area to help artists and delegates sign in. This role is managed by the Conference Manager.

• Cash handling / customer service skills or experience is required for this position

• Computer literacy and experience with ticketing systems will be considered an asset

MERCH SALES

The merch seller volunteers at the merch table and sells artists or ECMA merch. Participants are responsible for counting merchandise and cash. This support role is managed by the Finance Department.

• Cash handling / customer service skills or experience is required for this position

Songs and Stories Team (formerly Radio ECMA)

Volunteers will assist the Radio ECMA Host and tech team. This is a chance to see a live podcast in operation. Tech skills are not required and tasks will include errands like grabbing cables, water, helping with moving things for set changes, etc. Volunteers will greet artists in the hotel lobby, guide them to the interview/performance area, and introduce them to the tech team and host. This role involves direct interaction with artists and is managed by Anthony Carew, the Membership & Special Projects Manager.     

• Radio ECMA runs from noon to 7:30PM Wednesday to Saturday of the festival

• Age requirement 16+

Rogers TV Interview Team

Volunteers will greet artists in the venue lobby and guide them to the waiting area to enter the Rogers TV interview/performance space. This role involves direct interaction with artists. This role is managed by Anthony Carew the Membership & Special Projects Manager. 

• Rogers TV interviews run on Friday and Saturday from noon to 8:00PM.
• Age requirement 16+

Set-Up & Tear-Down Crew

This team of volunteers is crucial in helping to setup the festival and then tear it down. You will work with other teams to make the host hotel and venues festival and conference ready, and then pack up and load out at the end of ECMA's.

• Volunteers must be able to lift and push heavy items, and able to stand and work long hours.

• Experience an asset, but not required

• No age requirement for this role

Sponsorship

The signage and sponsorship support role is tasked with placing sponsorship signage in venues and fulfilling light duty sponsorship needs. Responsibilities may include sponsor registration, sponsor signage placement, hospitality at sponsor events and delivery of assets to sponsors. This support role is managed by the Sponsorship team.

• Customer service experience considered an asset.

Tech Loading and Setup

The Tech Loading and Setup includes supporting show production requirements, loading technical gear from trucks and trailers into the venue. This role is managed by the Technical Director or designated crew member as required.

• Volunteers must be able to lift and push heavy items, and able to stand and work long hours

• Experience an asset, but not required

• No age requirement for this role

Stage/Tech

The tech & stage support role includes helping with venue and show production requirements. Tasks and activities may include stage management or helping artists get to the stage on time. This role is managed by the ECMA Technical Director and designated managers.

• Availability for day-time sound checks and evening and late-night showcases is required.

• Previous experience with stage management, or in event management would be considered an asset

• Whenever possible, ECMA will assign one (1) stage to an individual; therefore availability for late nights over multiple days will increase your chance of being selected for this crucial team

• 8 hour shifts are typical for this role

• Age Requirement 19+

Transportation

The transportation support role includes safely driving staff, crew, or artists between venues and accommodations as necessary. ECMA provides fully insured vehicles for transportation support roles. Please note, most vehicles are minivan sized. This role is managed by the ECMA Transportation Coordinator.

• Drivers must be at least 25 years of age, have a valid driver's license, and provide a copy of their license. A driver's abstract may be requested.

• For communication purposes during volunteer shifts, applicants with access to a personal cell phone with data will be considered first for this role

• Drivers must be comfortable driving minivans and larger non-compact type vehicles.

Venue Greeter & Usher 

The venue greeter stays in place at showcase venues and helps oversee and welcomes ticket holders. Venue greeter tasks include showing ticket holders the correct entrance or exit to the venue, helping ticket holders to seating, greeting ticket holders in line and managing pass, wristband and cash sales line. This role is managed by the Box Office Manager.

• Customer service experience considered an asset

Venue Manager

The venue manager support role stays in place at venues and helps oversee and support general venue operations. Tasks include checking in other volunteers, ensuring safety procedures, ensuring operations procedures, and operating small electronic devices such as scanners or tablets. This role is managed by the ECMA Marketing, Box Office and the ECMA Operations team.

• Previous experience with venue management, or in event management would be considered an asset.

• Whenever possible, ECMA will assign one (1) venue to an individual Venue Manager; therefore availability for late nights over multiple days will increase your chance of being selected for this crucial team.

• 8 hour shifts are typical for this role

Social Media

Social Media volunteers help create engaging content across a variety of social media platforms such as Instagram, Twitter, and Facebook during the ECMA Festival & Conference. This role is managed by the Social Media Coordinator.

Note: Any volunteer applications received that specify social media and photography are sent to the Photography Team for vetting.

• Must have personal phone with camera and data
• It is mandatory to send relevant social accounts or portfolio of past works to be considered for this team.

Please Note There Is No Volunteer Photography Team at the 2024 ECMA's in Charlottetown

Information

Information support role volunteers offer information about the festival and the city of Charlottetown to event guests, artists, and delegates. This role helps point people in the right direction, relays information about the festival and informs patrons about all Charlottetown has to offer as a city. This role is managed by the Operations Team.

• Customer service and knowledge of the city is a must

REGISTRATION

Registration support role volunteers are often the first faces that music industry delegates and artists see during ECMA. This role helps artists and delegates pick up their passes and give them any initial information they need about the festival and conference. This role is managed by the Artist Relations team.

• Customer service skills or experience is required for this position

VOLUNTEER CENTRE

This volunteer support role stays in place at the Volunteer Center and helps new volunteers sign up in person, answers any FAQ questions, and helps to keep food and beverage stocked for volunteer. This role helps volunteers pick up their passes, t-shirts and gives them any initial information they need about the festival and conference. This role is managed by the Volunteer Manager.

• This role is perfect for individuals 16+
• This is out most accessible role and can be altered to fit an array of abilities

VOLUNTEER OUTREACH

The outreach support role attends activities and events prior to or during the ECMA festival and conference to distribute promotional materials, recruit volunteers, and/or solicit donations. This support role is managed by the Volunteer Outreach Coordinator.

• This role is perfect for individuals 16+

The ECMA hosts an extremely important conference every year. The ECMA team brings in buyers from all over the world to talk to, listen to, and hopefully work with our East Coast artists. This is a great day time shift, it usually involves helping out during conference sessions, scanning or making sure our export buyer lounges are stocked with tea/coffee and welcoming those in need of a quiet space during a busy conference day. 

Conference Services and Ticket Scanning 

The conference services and ticket scanning support role includes scanning tickets, taking attendance, managing capacity, troubleshooting (RE: ticketing and scanning) and using small electronics such as ticket scanners and/or tablets. This role may also function as support to the conference services area to help artists and delegates sign in. This role is managed by the Conference Manager.

• These shifts run anywhere from 9am until 5pm

Export Buyers Volunteers 

The export program volunteers provide support to the export program activities and team in specific areas including the Export Buyers Showcase Series, Two For The Show, One-on-one Business Meetings, International Business Lounge, Export Buyers Luncheon (private),  and assisting delegates onsite throughout the weekend.

• Volunteers who speak fluent French and English are a great fit for this team/role

• Customer service skills are a must

• These shifts run anywhere from 9am until 5pm