Venue Management Team

Venue Greeter & Usher 

The venue greeter stays in place at showcase venues and helps oversee and welcomes ticket holders. Venue greeter tasks include showing ticket holders the correct entrance or exit to the venue, helping ticket holders to seating, greeting ticket holders in line and managing pass, wristband and cash sales line. This role is managed by the Box Office Manager.

  • Customer service experience considered an asset

Venue Manager

The venue manager support role stays in place at venues and helps oversee and support general venue operations. Tasks include checking in other volunteers, ensuring safety procedures, ensuring operations procedures, and operating small electronic devices such as scanners or tablets. This role is managed by the ECMA Marketing, Box Office and the ECMA Operations team.

  • Previous experience with venue management, or in event management would be considered an asset.

  • Whenever possible, ECMA will assign one (1) venue to an individual Venue Manager; therefore availability for late nights over multiple days will increase your chance of being selected for this crucial team.

  • 8 hour shifts are typical for this role