Scanning/Box Office/Merch Team

BOX OFFICE

The box office support role includes selling tickets, scanning tickets, taking attendance, line management, counting capacity, troubleshooting (RE: ticketing and scanning) and using small electronics such as ticket scanners and/or tablets. This role is managed by the ECMA Box Office team. 

  • Cash handling / customer service skills or experience is required for this position

  • Computer literacy and experience with ticketing systems will be considered an asset 

CONFERENCE

The conference services and ticket scanning support role includes scanning tickets, taking attendance, troubleshooting (RE: ticketing and scanning) and using small electronics such as ticket scanners and/or tablets. This role may also function as support to the conference services area to help artists and delegates sign in. This role is managed by the Conference Manager.

  • Cash handling / customer service skills or experience is required for this position

  • Computer literacy and experience with ticketing systems will be considered an asset

MERCH SALES

The merch seller volunteers at the merch table and sells artists or ECMA merch. Participants are responsible for counting merchandise and cash. This support role is managed by the Finance Department.

  • Cash handling / customer service skills or experience is required for this position