Scanning/Box Office/Merch Team

BOX OFFICE

  • Selling tickets and passes through the main ECMA box office at the festival

  • Cash handling / customer service skills or experience is required for this position

  • This position requires volunteers to attend a ticketpro training session. Volunteers will be assigned multiple box office shifts.

  • Computer literacy and experience with ticketing systems will be considered an asset 

CONFERENCE

Volunteers are needed during the daytime to help with the conferences and workshops. Customer service and/or music industry experience is an asset.

MERCH SALES

Responsible for selling official ECMA and artist merchandise through ECMAs. Experience with cash handling would be considered an asset, as well as knowledge of East Coast music

TICKETING

As a key part of the venue team, volunteers sell tickets at the  door. This position requires volunteers to attend a tickepro training session Experience with Ticketpro or mobile scanning apps an asset.

VOLUNTEER CENTRE

Volunteers to operate the Volunteer Centre. Experience in hospitality and in an office environment is an asset.

REGISTRATION

Registration volunteers are often the first faces that music industry delegates and artists see during ECMA.

  • Responsible for handing out artist and delegate badges throughout the festival.

  • Volunteers should have superior customer service skills.