Scanning/Merch/Ticketing Team

Job Descriptions for this team include:


Box Office

Volunteers selling tickets and passes through the main festival box office. Cash handling and customer service skills required; references will be checked. Computer literacy and experience with ticketing systems an asset.



Mature volunteers are needed during the daytime to help with the conferences and workshops. Customer service and/or music industry experience is an asset.


Merch seller

Volunteers sell ECMA and artist merchandise. Need experience handling cash and preferably a knowledge of East Coast music. References will be checked.


Venue Ticketing

As a key part of the venue team, volunteers are needed to sell tickets at each venue door. Volunteers need experience handling cash. References will be checked. Experience with Ticketpro or mobile scanning apps an asset.


Volunteer Centre

Volunteers to operate the Volunteer Centre. Experience in hospitality and in an office environment is an asset.



Registration volunteers are often the first faces that music industry delegates and artists see during ECMA 2018 and will assist the operations of the registration desk during ECMA 2018. Volunteers should be comfortable in busy customer service environments, have basic technology skills and superior customer service skills.