IPC Health Volunteer Hub


Welcome to IPC Health Volunteer Hub

IPC Health is the community health service for the western suburbs of Melbourne. We operate from six campuses - Deer Park, Altona Meadows, St Albans, Sunshine, Wyndham Vale and Hoppers Crossing providing a huge range of health and wellbeing services and activities.

IPC Health volunteers are involved in many different ways from greeting people at the front door, to helping out in well being activities or participating in community consultations, right through to vital back of house admin and logistics roles.

If you want to support access to the best quality health and wellbeing services for the diverse communities of Melbourne's West we have a volunteering opportunity for you!

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Our Volunteer Opportunities

Reception Concierge Support

Be the smiling face of IPC Health! Our Reception Concierge Support Volunteers are the all important first point of contact for our visitors and clients.

Welcome and support our clients, families and visitors in the reception area. Work closely with our Client Services staff to ensure that each client's reception and waiting time is a good experience ensuring waiting rooms are tidy and welcoming for all.

You will support clients, families, carers and visitors in the waiting rooms of IPC Health’s campuses. This may include helping people fill out forms, helping people find their way, assisting with basic personal needs such as getting a glass of water or finding the toilets, ensuring all clients are offered a mask to wear, and helping distract children while waiting for an appointment.

You might also help the Client Services staff with basic administration duties when the waiting room is quiet.

Commitment: one or more mornings a week Monday to Friday 8.30am -12.30pm. Locations: Deer Park, St Albans, Hoppers Crossing or Wyndham Vale.

See the IPC website at https://www.ipchealth.com.au/get-involved/careers/volunteer-with-us/ for more information or contact IPC Health Volunteer Coordinator Clare Corbet on 0490 804 457 or clare.corbet@ipchealth.com.au

To be eligible for this role you must:

Agree to a Police Check organised and paid for by IPC Health.

Have a current Working with Children Check specifying IPC Health as your place of volunteering

Provide a current record of your vaccination history or evidence of immunity for:

  • Flu,
  • Measles Mumps Rubella,
  • Chicken Pox
  • Whooping Cough
  • Hepatitis B

Provide photo ID

Health and Wellbeing Activities

Support our Physios, Occupational Therapists and Diabetes Wellbeing Teams to help clients stay active, healthy and happy! If you like to be a bit active, meet new people and have some fun, our Health and Wellbeing volunteering roles are for you.

Tasks can include:

  • participating in a fun gentle exercise class with clients
  • going on a short walk in a local park with clients
  • socialising with clients after the session
  • supporting individuals to enjoy and get the most out of the session
  • helping prepare and pack up for group sessions
  • helping out in our Diabetes Wellbeing Hub assisting clients to manage their diabetes

Commitment: once a week Monday – Friday for approximately two hours between 10am and 2pm. Some full day (8.30 -4.30) activities available. Locations: Hoppers Crossing and Wyndham Vale

See the IPC website at https://www.ipchealth.com.au/get-involved/careers/volunteer-with-us/ for more information or contact IPC Health Volunteer Coordinator Clare Corbet on 0490 804 457 or clare.corbet@ipchealth.com.au

Administration and Logistics Volunteers

Be a pair of helping hands with key, behind the scenes tasks that help keep IPC Health running smoothly for our community and staff.

Support a range of IPC Health teams with a wide variety of tasks. You will be familiar with basic office work, comfortable performing tasks online, confident speaking, reading and writing in English, willing to learn some new skills if needed.

 Tasks may include:

  • Preparing for events including mailouts and assisting at the event
  • Helping conduct client feedback surveys
  • Patient transport
  • Keeping our fleet cars in a clean and tidy condition
  • Assisting with online data entry and filing records
  • Preparing handouts, leaflets and other resources for our health and wellbeing programs

Commitment: once a week usually during standard working hours for 1 or 2 hours. Some tasks are one off activities that may take 2 or 3 hours on a particular day.

See the IPC website at https://www.ipchealth.com.au/get-involved/careers/volunteer-with-us/ for more information or contact IPC Health Volunteer Coordinator Clare Corbet on 0490 804 457 or clare.corbet@ipchealth.com.au

Family and Individual Support

Volunteer with our Family Services and Refugee Health Teams to support families and individuals with everyday activities and challenges.

You will like volunteering independently, enjoy building a connection with clients and be a friendly adaptable communicator. You will work closely with IPC Health team members as well as independently with clients.

Tasks can include

  • Supporting newcomers to our community get familiar with the public transport system
  • Accompanying clients to find their way to key appointments
  • Helping people set up their access to the MyGov platform
  • Giving parents a hand to get the kids out the door in time for school and kinder
  • Assisting children with their homework and other educational activities

Commitment: once a week or fortnight at a time that suits you and the client. May involve occasional after-hours times if you are available.

See the IPC website at https://www.ipchealth.com.au/get-involved/careers/volunteer-with-us/ for more information or contact IPC Health Volunteer Coordinator Clare Corbet on 0490 804 457 or clare.corbet@ipchealth.com.au

Our Volunteer Vision

We will offer a great volunteering experience at IPC Health and ensure that the strength and diversity of our communities is represented across our volunteering activities. 

IPC Health's purpose is to improve quality of life for the people and communities we serve by maximising access to health and wellbeing services. Our mission is to deliver innovative high quality services that are client centred, collaborative, coordinated and demonstrate value through measured impact.

Our volunteer programs support the delivery of high quality health and well being services for the diverse communities of Melbourne's West.