Reception Concierge Support

Be the Smiling Face of IPC Health – Join Us as a Reception Concierge Support Volunteer!

As the first point of contact for our visitors and clients, our Reception Concierge Support Volunteers are essential to creating a warm and welcoming environment at IPC Health.

In this role, you’ll:

  • Greet and support clients, families, carers and visitors in our reception areas
  • Work alongside our Client Services staff to ensure each person’s experience is positive, and waiting areas remain tidy and inviting
  • Assist clients with practical needs such as filling out forms, navigating the facility, offering water or directions to amenities, ensuring masks are offered, and entertaining children during wait times
  • Provide basic administrative support to Client Services during quieter moments

Commitment: One or more mornings per week, Monday to Friday, 8:30am–12:30pm

Locations: Deer Park, St Albans, Hoppers Crossing or Wyndham Vale

Eligibility Requirements:

  • Undergo a Police Check (arranged and paid for by IPC Health)
  • Hold a current Working with Children Check listing IPC Health as your volunteer organisation
  • Provide a current immunisation record or evidence of immunity for:
    • Annual Influenza vaccine
    • Covid (recommended 2 doses)
    • Measles, Mumps, Rubella (MMR)
    • Chickenpox
    • Whooping Cough
  • Provide valid photo identification

To learn more, visit our https://www.ipchealth.com.au/volunteer/ or contact IPC Health Volunteer Coordinator, Antakshri Pahwa at 0490 131 617 or volunteers@ipchealth.com.au.

Join us in making a difference—one warm welcome at a time