Volunteering and Recruitment


 

Volunteering at St Wilfrid’s Hospice

 

We're always looking to welcome new faces to our amazing volunteer team. If you have some time to spare and would like to make a difference in your local community we would love to hear from you.

 

Below you will find a list of our current volunteering opportunities, we have a wide variety of roles available and are happy to chat with you about any of them or about volunteering more generally, we can be contacted by email vsteam@stwhospice.org or please call 01323 434205, you can also pop in to see us at the Hospice 9am to 2pm - Monday to Friday, please ask for a member of the Voluntary Services Team at our Welcome Point. 

If you require help accessing or completing our application form or have any additional queries please do not hesitate to contact the Voluntary Services Team.

St Wilfrid’s recognises and encourages the valuable contribution that people from all backgrounds and experiences bring, we value and promote equality, diversity and inclusion across our organisation.  We encourage volunteer applications from disabled or ethnic minority candidates, LGBTQ+ as well as non-binary applicants and those who have experienced mental health issues.

 

Qualities of a St Wilfrid's volunteer

 

There are many qualities that we look for in our volunteers to continue to provide the services we offer to our patients and their families. Each role has a selection of specific qualities and some roles do require recognised qualifications so please do read our role profiles carefully.

 

However, if you are:

 

•             Friendly

•             Welcoming

•             Compassionate

•             Willing

•             Flexible

 

We would love to meet you!

 

What you gain

 

•             Join an enthusiastic team

•            Meet new people

•            Play an active role in your community

•            See lives transformed

•            Gain work experience

•            Use and develop your own skills

 

What we give

 

•             Training

•            Support

•            Flexibility around your time and what you can commit

Once you have completed our application form, the voluntary services team will make contact to talk more about volunteering with us.

 

I would like to volunteer

Fill in an application

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Current volunteering opportunities

Rainbow Run 2024

We are looking for volunteers to help out at our Rainbow Run!!!

Date: Saturday 18th May 2024

Suggested Time: Minimum of three hour shift from 8am to 6pm

Location: Nash Street Farm, near Hailsham / Chiddingly, BN27 4AB 

Details:  Taking place at Nash Street Farm, Chiddingly, near Hailsham, the Rainbow Run is a super fun 5km course which includes seven colour stations, and at each station our participants will be covered head to toe in powder paint, in all the colours of the rainbow!

The most colourful fun run in East Sussex returns on the 18th May and we are looking for volunteers to help us keep the day running as smoothly as possible! Roles needed on the day are still to be confirmed, but duties include paint throwing, helping with check-in, taking donations, etc.

If you are interested helping out with this event, please complete an application!

If you have any questions, please contact fundraising@stwhospice.org. Thank you!

Living Well Corridor Set Up Volunteer

We are looking for individuals who can volunteer in the hospice for a short shift in the mornings to help set up the Living Well rooms. 

 

Tasks include:

  • Ensure all rooms in the Living Well Corridor are clean, tidy and accessible at the start of each day, (the counselling rooms, treatment rooms, garden room, living well kitchen and gym)
  • Replacing water jugs and glasses in each counselling/therapy room
  • Ensuring treatment rooms are stocked with towels etc
  • Returning equipment to Living Well equipment store

 

You will need….

  • Friendly and positive attitude
  • Ability to volunteer independently to particular timelines
  • To comply with the relevant policies and procedures of St Wilfrid’s Hospice
  • To wear a name badge when you are volunteering

 

Training and support:

  • Organisational Induction Training
  • Information Governance
  • Department specific training, to include sharps policy and manual handling policy

 

Health and Safety Considerations in this Role:

  • Slips, trips and falls
  • Emergency procedures (fire/first aid/escape routes)
  • Safe manual handling and equipment use
  • Individual capability (physically able to perform tasks)
  • Appropriate clothing, (long hair tied back, closed toed shoes)
  • Awareness of the emotional impact of supporting individuals and a willingness to inform your point of contact should you need support

 

We ask everyone volunteering at St Wilfrid’s to:

  • Seek to always uphold the good reputation and image of St Wilfrid’s Hospice
  • Follow our policies and procedures as well as any relevant professional standards and guidelines.
  • Be aware of the confidential nature of the hospice environment and understand that no confidential matters relating to patients, carers, relatives, staff or volunteers should be divulged to any unauthorised person.
  • Take responsibility to safeguard and promote the welfare of adults, children and young adults. It is essential that all safeguarding concerns are recognised and acted on appropriately in line with the policies and training.
  • Recognise and encourage the valuable contribution that people from all backgrounds and experiences bring and treat everyone with kindness and consideration in a respectful and non-judgmental manner.
  • Take reasonable care for your own health and safety and that of others who may be affected by your acts or omissions.  We ask that you attend training as required and ensure that statutory regulations, policies, codes of practice and safety and good housekeeping rules are adhered to.
  • Take personal responsibility for Infection Prevention and Control, to comply with all relevant policies and training to minimise the risk of avoidable infection.

 

Suggested Time Commitment:  One hour a day to ready rooms for appointments from 9am onwards

 

Disclosure and Barring (DBS) Check:  Not required in this role

Open Garden Set Up and Take Down Team Volunteer

We are looking for individuals who have some time at the start and the end of the day to help set up and take down equipment at some of our larger Open Garden venues.

 

 

Locations: 

Carters Corner, Cowbeech Hill Carters Corner BN27 4JA - Sat 20th April 

Bates Green, Tye Hill Road, Arlington BN26 6SH -  Wed 24th April

Sherrington Manor, Selmeston BN26 6UB - Sat 1st June

Friston Place, Friston BN20 0AH - Sat 15th June

Foxhunt Manor, Foxhunt Green, Nr Waldron TN21 0RX - Sat 27th July

Knightsbridge House, Grove Hill, Hellingly BN27 4HH - Sat 31st Aug

 

Our values

Within the Hospice we strive to be:

  • Compassionate
  • Professional
  • Progressive
  • Respectful.

 

Tasks include:

  • Transferring equipment to and from equipment transportation and Open Garden Site
  • As part of a team erecting and dismantling hospice gazebo, including securing with pegs and ratchet straps
  • Setting up and taking down Open Garden equipment (such as tables and chairs) as directed by Community Fundraiser

 

You will need….

  • To be physically able to perform required tasks, including moving and handling of inanimate objects, (such as tables, chairs, plastic storage boxes, gazebo)
  • To be practical and resourceful with good attention to detail
  • To enjoy working as part of a team
  • To perform tasks within given timeframes
  • To comply with the relevant policies and procedures of St Wilfrid’s Hospice
  • To wear volunteer badge when you are volunteering

 

Suggested Time Commitment: Set up usually 9am to 11am, take down of equipment from 3:45pm to 5pm at a selection of (approx. six) Open Gardens from April to September.

 

 

 

Community Support Volunteer

We need Community Support Volunteers to visit and offer companionship to patients living with life limiting conditions as well as carers and bereaved carers

Click the following link to learn more about this brilliant role:

Community Support Volunteer Film

 

 

Location: All areas

Time Commitment: Flexible, there are no set hours or time limit with this role

Days: All week

 

Tasks include:

  • Work closely with Community Volunteering Coordinator to understand the needs of the patient/carer being referred and decide if this is a good fit for you
  • Introduce yourself to a patient/carer you have been matched with over the telephone, in writing or via a virtual app such as zoom or skype and start to build a rapport
  • When you and the patient / carer feel ready, arrange an initial visit to the patient / carers home on a day and time that suits all parties
  • Where appropriate, engage in activities such as life story work, reminiscence, painting, reading, playing games and so on, that contribute towards reducing loneliness and social isolation of patients / carers
  • Be mindful that you are in an environment where there may be contact with family members and close friends of patient/carer
  • Remain in contact with the hospice and keep us informed of how things are going and any issues or concerns
  • Adhere to most recent Covid 19 guidelines to ensure the safety of yourself, patient/carer at all times
  • Engage with and support other volunteers in this role by sharing your experience and offering a listening ear

  

Training and support:

  • eLearning modules
  • Community Support Volunteer Training (in person)

 

Health and Safety Considerations in this Role:

  • You will be made aware of key areas highlighted in the patient/carers home risk assessment
  • You will be trained on how to conduct first visits
  • You will be trained in what do in an emergency
  • You will be given information on individual capability of patient/carer if known
  • You will have access to staff and peer support to reduce emotional impact of the role

 

Lone working consideration:

  • This role requires you to work independently, further information of our lone working/volunteering guidelines can be found within our CSV handbook

 

Disclosure and Barring (DBS) Check: Enhanced with Adult Barring

 

 

Hospice Shop Assistant

We are seeking for Volunteers to lend a hand in our lovely Hospice Shop, in the main Hospice building!

 

Address: St Wilfrid's Hospice, 1 Broadwater Way, Eastbourne BN22 9PZ

 

 

In detail, we are looking for:

Till Tappers

Customer Chatters

Clothing Streamers

Bric-a-Brac Cleaners

Backroom Packers

Book Stackers

Puzzle Sorters

in short: St Wilfrid's Supporters!!!

 

 

Especially we are looking for kind Souls to volunteer over the weekends!

 

Tasks include:    

  • Support the Manager alongside fellow Volunteers 
  • Welcome and serve customers, offering a high standard of service 
  • Operate electronic till to process purchases 
  • Contribute to keeping the shop premises clean and tidy 
  • Assist the manager in ensuring stock and cash security 
  • Assist in replenishing and displaying of stock and furniture  
  • Raise awareness of St Wilfrid’s Hospice and promote hospice activities 

 

You will need:  

  • To be friendly and welcoming 
  • To be self-motivated 
  • To have confidence in cash handling (training will be given) 
  • To be flexible, reliable and happy working in a team 
  • To comply with the relevant policies and procedures of St Wilfrid’s Hospice 
  • To undertake training as invited by the manager of the role 
  • To wear a name badge when you are volunteering 

 

Training & Support: 

  • Organisational Induction Training 
  • Information Governance 
  • Site specific induction and training at your chosen shop/location 
  • Role specific training including manual handling, and steamer operation. 

 

Disclose and Barring Service (DBS) Check: Not required in this role 

 

Health and Safety Considerations in this role: 

  • Slips, trips and falls 
  • Emergency procedures (fire/first aid/escape routes) 
  • Safe manual handling 
  • Individual capability (physically able to perform tasks) 
  • Appropriate clothing, (long hair tied back, sturdy shoes)  
  • Fire Evacuation

 

Suggested Time Commitment:   Up to three shifts a week, a shift is usually four hours 

 

 

Hailsham Retail Shop Assistant

We are seeking for Volunteers to lend a hand in our lovely Hailsham shop!

 

Address: Unit 8, The Quintins, 3 North St, Hailsham BN27 1DP

 

 

We are looking for:

Till Tappers

Customer Chatters

Clothing Streamers

Bric-a-Brac Cleaners

Backroom Packers

Book Stackers

Puzzle Sorters

in short: St Wilfrid's Supporters!!!

 

 

 

The shop is open Monday to Saturday 9.15am to 4.45pm, and on Sunday 10am to 4pm! We are looking for Volunteers available any day except Wednesdays and would be happy to serve customers as well as help at the back when the shop is not too busy!

 

 

 

Tasks include:    

  • Support the Manager alongside fellow Volunteers 
  • Welcome and serve customers, offering a high standard of service 
  • Operate electronic till to process purchases 
  • Contribute to keeping the shop premises clean and tidy 
  • Assist the manager in ensuring stock and cash security 
  • Assist in replenishing and displaying of stock and furniture  
  • Raise awareness of St Wilfrid’s Hospice and promote hospice activities 

 

You will need:  

  • To be friendly and welcoming 
  • To be self-motivated 
  • To have confidence in cash handling (training will be given) 
  • To be flexible, reliable and happy working in a team 
  • To comply with the relevant policies and procedures of St Wilfrid’s Hospice 
  • To undertake training as invited by the manager of the role 
  • To wear a name badge when you are volunteering 

 

Training & Support: 

  • Organisational Induction Training 
  • Information Governance 
  • Site specific induction and training at your chosen shop/location 
  • Role specific training including manual handling, and steamer operation. 

 

Disclose and Barring Service (DBS) Check: Not required in this role 

 

Health and Safety Considerations in this role: 

  • Slips, trips and falls 
  • Emergency procedures (fire/first aid/escape routes) 
  • Safe manual handling 
  • Individual capability (physically able to perform tasks) 
  • Appropriate clothing, (long hair tied back, sturdy shoes)  

 

Suggested Time Commitment:   Up to three shifts a week, a shift is usually four hours 

 

 

Heathfield Retail Shop Assistant

We are seeking for Volunteers to lend a hand in our lovely Heathfield shop!

 

Address: 35 High Street, Heathfield, TN21 8HU

 

 

In detail, we are looking for:

Till Tappers

Customer Chatters

Clothing Streamers

Bric-a-Brac Cleaners

Backroom Packers

Book Stackers

Puzzle Sorters

in short: St Wilfrid's Supporters!!!

 

 

The shop is open Monday to Saturday, 9.15am to 4.45pm! We are looking for Volunteers happy to serve customers as well as help at the back when the shop is not too busy!

 

 

Tasks include:    

  • Support the Manager alongside fellow Volunteers 
  • Welcome and serve customers, offering a high standard of service 
  • Operate electronic till to process purchases 
  • Contribute to keeping the shop premises clean and tidy 
  • Assist the manager in ensuring stock and cash security 
  • Assist in replenishing and displaying of stock and furniture  
  • Raise awareness of St Wilfrid’s Hospice and promote hospice activities 

 

You will need:  

  • To be friendly and welcoming 
  • To be self-motivated 
  • To have confidence in cash handling (training will be given) 
  • To be flexible, reliable and happy working in a team 
  • To comply with the relevant policies and procedures of St Wilfrid’s Hospice 
  • To undertake training as invited by the manager of the role 
  • To wear a name badge when you are volunteering 

 

Training & Support: 

  • Organisational Induction Training 
  • Information Governance 
  • Site specific induction and training at your chosen shop/location 
  • Role specific training including manual handling, and steamer operation. 

 

Disclose and Barring Service (DBS) Check: Not required in this role 

 

Health and Safety Considerations in this role: 

  • Slips, trips and falls 
  • Emergency procedures (fire/first aid/escape routes) 
  • Safe manual handling 
  • Individual capability (physically able to perform tasks) 
  • Appropriate clothing, (long hair tied back, sturdy shoes)  

 

Suggested Time Commitment:   Up to three shifts a week, a shift is usually four hours 

 

 

Eastbourne Terminus Rd Shop Assistant

We are seeking for Volunteers to lend a hand in our lovely shop on Terminus Road in Eastbourne!

 

Address: 186 Terminus Rd, Eastbourne BN21 3BB

 

 

In detail, we are looking for:

Till Tappers

Customer Chatters

Clothing Streamers

Bric-a-Brac Cleaners

Backroom Packers

Book Stackers

Puzzle Sorters

in short: St Wilfrid's Supporters!!!

 

 The shop is open Monday to Saturday 9.15am to 4.45pm, and on Sunday 10am to 4pm! We are looking for Volunteers available any day and would be happy to serve customers as well as help at the back when the shop is not too busy!

 

Tasks include:    

  • Support the Manager alongside fellow Volunteers 
  • Welcome and serve customers, offering a high standard of service 
  • Operate electronic till to process purchases 
  • Contribute to keeping the shop premises clean and tidy 
  • Assist the manager in ensuring stock and cash security 
  • Assist in replenishing and displaying of stock and furniture  
  • Raise awareness of St Wilfrid’s Hospice and promote hospice activities 

 

You will need:  

  • To be friendly and welcoming 
  • To be self-motivated 
  • To have confidence in cash handling (training will be given) 
  • To be flexible, reliable and happy working in a team 
  • To comply with the relevant policies and procedures of St Wilfrid’s Hospice 
  • To undertake training as invited by the manager of the role 
  • To wear a name badge when you are volunteering 

 

Training & Support: 

  • Organisational Induction Training 
  • Information Governance 
  • Site specific induction and training at your chosen shop/location 
  • Role specific training including manual handling, and steamer operation. 

 

Disclose and Barring Service (DBS) Check: Not required in this role 

 

Health and Safety Considerations in this role: 

  • Slips, trips and falls 
  • Emergency procedures (fire/first aid/escape routes) 
  • Safe manual handling 
  • Individual capability (physically able to perform tasks) 
  • Appropriate clothing, (long hair tied back, sturdy shoes)  

 

Suggested Time Commitment:   Up to three shifts a week, a shift is usually four hours 

 

 

Children's Bereavement Support Volunteer (Seahorse Project)

As part of our Bereavement Support Service we are looking for Children's Seahorse Project Volunteers

Where:  Face to Face, via secure online platform (Zoom)

 

When: 2-4 clients per week – (weekends preferred or after school hours 4-7pm)

 

DBS: Enhanced with adult and child barring check required

 

Qualifications: An accredited counselling qualification, to be in the 2nd year of a diploma or degree in counselling (end of first year students will be considered), a social work qualification with appropriate counselling experience or significant relevant other experience.

 

Interviews: TBC

 

About the role:

We are looking for Bereavement Support Volunteers for our Children’s Seahorse Project.  The Bereavement Service offers 1:1 brief intervention support (typically a 6 session model) to pre- and recently bereaved children, including those who have not been previously known to hospice services.

 

Your skills, abilities and qualifications: 

  • An accredited counselling qualification, to be in the 2nd year of a diploma or degree in counselling (first year students will be considered), a social work qualification with appropriate counselling experience or significant relevant other experience.
  • Experience of bereavement training (& some counselling hours)
  • Completed some working online counselling training
  • Some experience with working with children and young people
  • Strong interpersonal skills, especially empathy & sensitivity
  • Flexibility to respond to the needs of the service (including IT updates)
  • An awareness of the importance of client confidentiality     

 

Key responsibilities:

  • Meet with allocated clients on a one-to-one basis
  • Follow-up administration
  • Participate in regular monthly supervision group meetings, in accordance with best practice
  • Attend the hospice organisational induction, and relevant initial training for the role, as organised by Counselling Lead and DPFS

 

Apply and more information:

If you have passion and commitment in supporting young people through their bereavement please complete our online application form. 

 

You are also required to complete a covering letter containing answers to the following questions:

  • What attracts you to hospice and bereavement work?
  • Looking at our values, how have you demonstrated these in your life?
  • How do you think people can benefit from bereavement support?
  • What have you learnt about yourself in your first year of training and how might that help you to support someone in their bereavement?
  • Have you completed any additional counselling workshops or training in a related field?

 

We will also require a letter of competence to be included and your BACP or equivalent number with the membership expiry date.

 

Please return: your cover letter, BACP or equivalent number with expiry date and letter of competence by email to vsteam@stwhospice.org, by post, or drop it in next time you’re at the hospice before the closing date. 

 

Please be aware successful applicants are required to attend introductory training (date and time TBC).

 

If you have any questions or would like to discuss the role further, please contact Ella Williams on 01323 434257 or email ella.williams@stwhospice.org

 

Volunteer Designer

We are currently looking for a volunteer to design leaflets, posters, social media posts and booklets for the hospice, volunteering as part of our busy Communications Team

Location: St Wilfrid's Hospice, 1 Broadwater Way

Time Commitment: Flexible, by prior arrangement with Communications Manager

Days: Flexible

Tasks include:

  • Taking design briefs
  • Creating print-ready artwork
  • Creating artwork suitable for use on digital platforms
  • Working within brand and house style guidelines

 You will need….

  • Good eye for detail
  • Strong design skills
  • Experience of working to brand guidelines
  • Experience of creating print-ready and digital-ready artwork
  • Be able to work independently
  • Good working knowledge of Adobe Creative Suite (if based at the hospice) or access to appropriate design software and hardware (if volunteering remotely)

  Training and support:

  • Organisational Induction Training
  • Information Governance
  • Department specific training

 Health and Safety Considerations in this Role:

  • Emergency procedures (fire/first aid/escape routes)
  • Safe manual handling and equipment use
  • Individual capability (physically able to perform tasks)
  • Awareness of the emotional impact of supporting individuals and a willingness to inform your point of contact should you need support

 Disclosure and Barring (DBS) Check:       None required 

Post Room Volunteer

We are searching for volunteers to help in our busy post room at our Donation Centre in Moy Avenue, packing items for posting far and wide.

Tasks include:

  • Assist the post room assistant
  • Pick sold items and assign postage labels ready to pack
  • Pack parcels with attention to detail to minimize possibility of breakages
  • Maintain organization in the post room
  • Pack with pace to ensure parcels are dispatched in good time

Location: Donation Centre, Moy Avenue

Time: Suggested four hourly slots 

Days: Monday to Thursdays

You will need….

  • An ability to work independently to agreed deadlines
  • Good interpersonal and communication skills
  • Excellent written communication skills
  • Supportive of the work of St Wilfrid’s Hospice
  • To maintain confidentiality
  • To comply with the relevant policies and procedures of St Wilfrid’s Hospice
  • To undertake training as invited by the manager of the role
  • To wear a name badge and appropriate dress when you are volunteering

  

Training and support:

  • Organisational Induction Training
  • Information Governance
  • Department specific training

 

Health and Safety Considerations in this Role:

  • Slips, trips and falls
  • Emergency procedures (fire/first aid/escape routes)
  • Safe manual handling and equipment use
  • Individual capability (physically able to perform tasks)
  • Appropriate clothing, (long hair tied back, closed toed shoes)
  • Willingness to inform your point of contact should you need support

 

 

Van Companion

We are looking for volunteers to accompany the Van Driver to collect & redistribute donated furniture & goods within our catchment area

Location: Donation Centre, Moy Avenue, Eastbourne and travelling within St Wilfrid’s catchment area

Suggested Time Commitment: Monday to Friday, 9am to 1pm or 1pm to 5pm.

  

Tasks include:

  • Join the Van Driver at the Donation Centre for a briefing
  • Assist with collections & deliveries as directed
  • Collect & deliver donated items from / to donors’ houses
  • Load van with processed items for distribution to the shops
  • Remove large items for recycling from shop (eg cardboard)
  • Distribute internal post between the hub, hospice & the shops
  • Lift & carry furniture & donated goods within the hub
  • Contribute generally to the efficient operation of the hub
  • Wearing of PPE as provided by the Central Operations Manager according to task.

 

Tasks do not include.

  • Driving hospice vehicles

 

You will need to be:

  • Friendly, flexible, reliable and happy working in a team
  • Able to act as a representative for the hospice
  • Comfortable with heavy lifting
  • Supportive of the work of St Wilfrid’s Hospice
  • Able to maintain confidentiality
  • Able to comply with the relevant policies and procedures of St Wilfrid’s Hospice
  • To wear a name badge when you are volunteering

 

Training and support:

  • Organisational Induction Training
  • Information Governance
  • Department specific training

 

Health and Safety Considerations in this Role:

  • Slips, trips and falls
  • Emergency procedures (fire/first aid/escape routes)
  • Safe manual handling and equipment use
  • Individual capability (physically able to perform tasks)
  • Appropriate clothing, (long hair tied back, closed toed shoes)
  • Awareness of the emotional impact of supporting individuals and a willingness to inform your point of contact should you need support

 

Mission Statement

We want to see a community where people talk openly about dying, live well until the end of life and where nobody dies alone, afraid or in pain.

Enabling people in Eastbourne, Seaford, Hailsham, Uckfield, Heathfield and all the points in between to live well at the end of life.  

Our Values:

Compassionate

Professional

Progressive

Respectful