Volunteering and Recruitment

We are searching for volunteers to help in our busy  Corporate Fundraising Team department in our main hospice building, Broadwater Way, supporting the Collection Pot service of St Wilfrid’s, liaising with Collection Pot Volunteers, local businesses and the Corporate Fundraising Team.

Tasks include:

• Ensuring pots are cleaned and relabelled on return to the hospice.
• Contacting businesses regarding pot placement.
• Liaise with pot collection volunteers around pot collection/placement and changes in their designated area.
• Updating departmental spreadsheets and database.
• Ad hoc support to Corporate Fundraising Team with regard to collection pots as required.

Location: St Wilfrid's Hospice, 1 Broadwater Way, Eastbourne

Time commitment: At least four hours once a week 

You will need….

• Good organizational skills.
• To be proactive and happy to work independently.
• Excellent communication skills, in person, via email and phone.
• Good IT skills, with experience using email, word and excel in particular.
• To enjoy being part of a busy team.
• To comply with the relevant policies and procedures of St Wilfrid’s Hospice.
• To wear a name badge when you are volunteering.

Disclosure and Barring (DBS) Check: Not required for this role

We are searching for volunteers to help in our busy eCommerce department at our Donation Centre in Moy Avenue, supporting the eCommerce department by preparing and photographing items to be listed on St Wilfrid’s online platforms.

Tasks include:

• Ensure items are cleaned and tested prior to photographing
• Photograph stock provided by the online manager
• List any faults or flaws with the item
• Take accurate measurements of all items
• List the item using St Wilfrid’s online listing software
• Upload finished listings to drafts
• Keep team and manager up to date with any issues and update the report for sales

Location: Donation Centre, Moy Avenue, Eastbourne

Time commitment: 4 hourly shifts to be agreed with Online Retail Manager .  Midweek only.  

You will need….

• An ability to work independently and creatively to agreed deadlines
• Good interpersonal and communication skills
• Excellent written communication skills
• A confidence in taking photographs
• Supportive of the work of St Wilfrid’s Hospice
• To maintain confidentiality
• To comply with the relevant policies and procedures of St Wilfrid’s Hospice
• To undertake training as invited by the manager of the role
• To wear a name badge and appropriate dress when you are volunteering

Disclosure and Barring (DBS) Check: Not required for this role

We are looking for volunteers to help out at our Rainbow Run!!!

Date: Saturday 7th June 2025

Suggested Time: Minimum of three hour shift from 8am to 6pm

Location: Nash Street Farm, near Hailsham / Chiddingly, BN27 4AB 

Details:  Taking place at Nash Street Farm, Chiddingly, near Hailsham, the Rainbow Run is a super fun 5km course which includes seven colour stations, and at each station our participants will be covered head to toe in powder paint, in all the colours of the rainbow!

The most colourful fun run in East Sussex returns on the 7th June and we are looking for volunteers to help us keep the day running as smoothly as possible! Roles needed on the day are still to be confirmed, but duties include paint throwing, helping with check-in, taking donations, etc.

If you are interested helping out with this event, please complete an application!

If you have any questions, please contact fundraising@stwhospice.org. Thank you.

We are looking for volunteers to support the Complementary Therapy team by practicing agreed therapies on a voluntary basis to patients and carers.

Location:  In-Patient Unit and Living Well Treatment Rooms , St Wilfrid’s Hospice, 1 Broadwater Way

Suggested time commitment: 3-4 hours weekly (fortnightly will be considered)

Tasks include:

• To hold a recognized qualification for massage, reflexology, acupuncture, provision of certificates required. Minimum of level 3 massage required
• To be able to work autonomously
• A minimum of 6 months experience desirable  
• Consult with patients prior to carrying out any treatment
• Understand any contra-indications and precautions to treatments and refer to the CT Team if unsure
• Ensure treatments are carried out with accountability in line with hospice policy and the professional body to which you belong
• Write up notes in a timely manner using hospice record keeping program (SystmOne)
• Manage your own caseload with support, this will include booking appointments
• Provide regular feedback to both the CT Team and the wider MDT regarding your input, sharing any observations or concerns
• Be able to commit to regular attendance at team meetings
• Raise awareness of St Wilfrid’s Hospice and promote Hospice activities
• To undertake training as invited by the manager of the role
• To wear a name badge and appropriate dress when you are volunteering (tunic provided)
• To only carry out treatments agreed by the CT Team
• To only use materials (eg treatment oils) provided by the Hospice
• Not to promote your own private practice, if a patient enquires about private treatment, you must notify the CT Team
• Be up to date with the required mandatory training
• To understand the importance of confidentiality and data security & adhere to this policy
• To comply with the relevant policies and procedures of St Wilfrid’s Hospice

You will need:

• To be flexible and reliable
• To be friendly and confident in communication
• To be active and self-motivated
• To be physically able to carry out the duties of the role
• To be kind and empathetic and have a positive and non-judgemental attitude
• To have good interpersonal skills and work effectively as part of a team
• To be committed to prioritising and respecting each individual patient’s wishes, values and beliefs
• To be resilient and able to work in an environment that can at times, be emotionally challenging

Training and support:

• Hospice volunteer induction training including eLearning modules
• Department specific training as required
• SystmOne
• Induction to the role during first shift with of the Complementary Therapy Leads
• Complementary Therapy Volunteers will always be working alongside the nursing staff and guided by the Complementary Therapy Leads
• Training in use of protective personal equipment
• Ongoing support from the Complementary Therapy Leads and the Voluntary Services Team

Health and safety considerations in this Role:

• Slips, trips and falls
• Emergency procedures (fire/first aid/escape routes)
• Safe manual handling and equipment use
• Individual capability (physically able to perform tasks)
• Appropriate clothing, (PPE, long hair tied back, closed toed shoes)
• Awareness of the emotional impact of supporting individuals and a willingness to inform your point of contact should you need support

Disclosure and Barring (DBS) Check: Enhanced with adult barring check required.

This post involves working in Regulated Activity under the Safeguarding Vulnerable Groups Act 2006 and is subject to an enhanced DBS with Barred list check (ie adult/child or both).

It is a criminal offence to apply for or accept a position working with adults at risk and/or children if you have been barred from engaging in regulated activity with the relevant group (ie adults, children or both).

This role description is not meant to be exhaustive and will be regularly reviewed.

We need Community Support Volunteers to visit and offer companionship to patients living with life limiting conditions as well as carers and bereaved carers

Click the following link to learn more about this brilliant role:

Community Support Volunteer Film

Location: All areas

Time Commitment: Flexible, there are no set hours or time limit with this role

Days: All week

Tasks include:

• Work closely with Community Volunteering Coordinator to understand the needs of the patient/carer being referred and decide if this is a good fit for you
• Introduce yourself to a patient/carer you have been matched with over the telephone, in writing or via a virtual app such as zoom or skype and start to build a rapport
• When you and the patient / carer feel ready, arrange an initial visit to the patient / carers home on a day and time that suits all parties
• Where appropriate, engage in activities such as life story work, reminiscence, painting, reading, playing games and so on, that contribute towards reducing loneliness and social isolation of patients / carers
• Be mindful that you are in an environment where there may be contact with family members and close friends of patient/carer
• Remain in contact with the hospice and keep us informed of how things are going and any issues or concerns
• Adhere to most recent Covid 19 guidelines to ensure the safety of yourself, patient/carer at all times
• Engage with and support other volunteers in this role by sharing your experience and offering a listening ear

Training and support:

• eLearning modules
• Community Support Volunteer Training (in person)

Health and Safety Considerations in this Role:

• You will be made aware of key areas highlighted in the patient/carers home risk assessment
• You will be trained on how to conduct first visits
• You will be trained in what do in an emergency
• You will be given information on individual capability of patient/carer if known
• You will have access to staff and peer support to reduce emotional impact of the role

Lone working consideration:

• This role requires you to work independently, further information of our lone working/volunteering guidelines can be found within our CSV handbook

Disclosure and Barring (DBS) Check: Enhanced with Adult Barring

This post involves working in Regulated Activity under the Safeguarding Vulnerable Groups Act 2006 and is subject to an enhanced DBS with Adult Barred list check.

It is a criminal offence to apply for or accept a position working with adults at risk and/or children if you have been barred from engaging in regulated activity with the relevant group (ie adults, children or both).

We are seeking for Volunteers to lend a hand in our lovely Hospice Shop, in the main Hospice building!

Address: St Wilfrid's Hospice, 1 Broadwater Way, Eastbourne BN22 9PZ

In detail, we are looking for:

Till Tappers

Customer Chatters

Clothing Steamers

Bric-a-Brac Cleaners

Backroom Packers

Book Stackers

Puzzle Sorters

in short: St Wilfrid's Supporters!!!

Especially we are looking for kind Souls to volunteer over the weekends!

Tasks include:    

• Support the Manager alongside fellow Volunteers 
• Welcome and serve customers, offering a high standard of service 
• Operate electronic till to process purchases 
• Contribute to keeping the shop premises clean and tidy 
• Assist the manager in ensuring stock and cash security 
• Assist in replenishing and displaying of stock and furniture  
• Raise awareness of St Wilfrid’s Hospice and promote hospice activities 

You will need:  

• To be friendly and welcoming 
• To be self-motivated 
• To have confidence in cash handling (training will be given) 
• To be flexible, reliable and happy working in a team 
• To comply with the relevant policies and procedures of St Wilfrid’s Hospice 
• To undertake training as invited by the manager of the role 
• To wear a name badge when you are volunteering 

Training & Support: 

• Organisational Induction Training 
• Information Governance 
• Site specific induction and training at your chosen shop/location 
• Role specific training including manual handling, and steamer operation. 

Disclose and Barring Service (DBS) Check: Not required in this role 

Health and Safety Considerations in this role: 

• Slips, trips and falls 
• Emergency procedures (fire/first aid/escape routes) 
• Safe manual handling 
• Individual capability (physically able to perform tasks) 
• Appropriate clothing, (long hair tied back, sturdy shoes)  
• Fire Evacuation

Suggested Time Commitment:   Up to three shifts a week, a shift is usually four hours 

We are seeking for Volunteers to lend a hand in our lovely shop on Terminus Road in Eastbourne!

Address: 186 Terminus Rd, Eastbourne BN21 3BB

In detail, we are looking for:

Till Tappers

Customer Chatters

Clothing Steamers

Bric-a-Brac Cleaners

Backroom Packers

Book Stackers

Puzzle Sorters

in short: St Wilfrid's Supporters!!!

 The shop is open Monday to Saturday 9.15am to 4.45pm, and on Sunday 10am to 4pm! We are looking for Volunteers available any day and would be happy to serve customers as well as help at the back when the shop is not too busy!

Tasks include:    

• Support the Manager alongside fellow Volunteers 
• Welcome and serve customers, offering a high standard of service 
• Operate electronic till to process purchases 
• Contribute to keeping the shop premises clean and tidy 
• Assist the manager in ensuring stock and cash security 
• Assist in replenishing and displaying of stock and furniture  
• Raise awareness of St Wilfrid’s Hospice and promote hospice activities 

You will need:  

• To be friendly and welcoming 
• To be self-motivated 
• To have confidence in cash handling (training will be given) 
• To be flexible, reliable and happy working in a team 
• To comply with the relevant policies and procedures of St Wilfrid’s Hospice 
• To undertake training as invited by the manager of the role 
• To wear a name badge when you are volunteering 

Training & Support: 

• Organisational Induction Training 
• Information Governance 
• Site specific induction and training at your chosen shop/location 
• Role specific training including manual handling, and steamer operation. 

Disclose and Barring Service (DBS) Check: Not required in this role 

Health and Safety Considerations in this role: 

• Slips, trips and falls 
• Emergency procedures (fire/first aid/escape routes) 
• Safe manual handling 
• Individual capability (physically able to perform tasks) 
• Appropriate clothing, (long hair tied back, sturdy shoes)  

Suggested Time Commitment:   Up to three shifts a week, a shift is usually four hours 

If you are interested in becoming a retail volunteer please visit your preferred store and ask to speak to the shop manager who give you further details.  Alternatively please fill in our online application form or get in touch with Voluntary Services on vsteam@stwhospice.org or 01323 434205.

We are seeking for Volunteers to lend a hand in our lovely Heathfield shop!

Address: 35 High Street, Heathfield, TN21 8HU

In detail, we are looking for:

Till Tappers

Customer Chatters

Clothing Steamers

Bric-a-Brac Cleaners

Backroom Packers

Book Stackers

Puzzle Sorters

in short: St Wilfrid's Supporters!!!

The shop is open Monday to Saturday, 9.15am to 4.45pm! We are looking for Volunteers happy to serve customers as well as help at the back when the shop is not too busy!

Tasks include:    

• Support the Manager alongside fellow Volunteers 
• Welcome and serve customers, offering a high standard of service 
• Operate electronic till to process purchases 
• Contribute to keeping the shop premises clean and tidy 
• Assist the manager in ensuring stock and cash security 
• Assist in replenishing and displaying of stock and furniture  
• Raise awareness of St Wilfrid’s Hospice and promote hospice activities 

You will need:  

• To be friendly and welcoming 
• To be self-motivated 
• To have confidence in cash handling (training will be given) 
• To be flexible, reliable and happy working in a team 
• To comply with the relevant policies and procedures of St Wilfrid’s Hospice 
• To undertake training as invited by the manager of the role 
• To wear a name badge when you are volunteering 

Training & Support: 

• Organisational Induction Training 
• Information Governance 
• Site specific induction and training at your chosen shop/location 
• Role specific training including manual handling, and steamer operation. 

Disclose and Barring Service (DBS) Check: Not required in this role 

Health and Safety Considerations in this role: 

• Slips, trips and falls 
• Emergency procedures (fire/first aid/escape routes) 
• Safe manual handling 
• Individual capability (physically able to perform tasks) 
• Appropriate clothing, (long hair tied back, sturdy shoes)  

Suggested Time Commitment:   Up to three shifts a week, a shift is usually four hours 

We are seeking for Volunteers to lend a hand in our Seaford shop

Address:  11 Broad Street, Seaford BN25 1LS 

We are looking for:

Till Tappers

Customer Chatters

Clothing Steamers

Bric-a-Brac Cleaners

Backroom Packers

Book Stackers

Puzzle Sorters

in short: St Wilfrid's Supporters!!!

Tasks include:    

• Support the Manager alongside fellow Volunteers 
• Welcome and serve customers, offering a high standard of service 
• Operate electronic till to process purchases 
• Contribute to keeping the shop premises clean and tidy 
• Assist the manager in ensuring stock and cash security 
• Assist in replenishing and displaying of stock and furniture  
• Raise awareness of St Wilfrid’s Hospice and promote hospice activities 

You will need:  

• To be friendly and welcoming 
• To be self-motivated 
• To have confidence in cash handling (training will be given) 
• To be flexible, reliable and happy working in a team 
• To comply with the relevant policies and procedures of St Wilfrid’s Hospice 
• To undertake training as invited by the manager of the role 
• To wear a name badge when you are volunteering 

Suggested Time Commitment:   Up to three shifts a week, a shift is usually four hours 

We are seeking for Volunteers in our newest shop in Polegate.

Address: 3 The Centre, High Street, Polegate BN26 6AQ

In the heart of the Polegate High Street and directly on the corner by the train station, we are particularly looking for volunteers to help us sort stock and who would be available in the afternoons.  

We are looking for:

Till Tappers

Customer Chatters

Clothing Steamers

Bric-a-Brac Cleaners

Backroom Packers

Book Stackers

Puzzle Sorters

in short: St Wilfrid's Supporters!!!

Tasks include:    

• Support the Manager alongside fellow Volunteers 
• Welcome and serve customers, offering a high standard of service 
• Operate electronic till to process purchases 
• Contribute to keeping the shop premises clean and tidy 
• Assist the manager in ensuring stock and cash security 
• Assist in replenishing and displaying of stock and furniture  
• Raise awareness of St Wilfrid’s Hospice and promote hospice activities 

You will need:  

• To be friendly and welcoming 
• To be self-motivated 
• To have confidence in cash handling (training will be given) 
• To be flexible, reliable and happy working in a team 
• To comply with the relevant policies and procedures of St Wilfrid’s Hospice 
• To undertake training as invited by the manager of the role 
• To wear a name badge when you are volunteering 

Suggested Time Commitment:   Up to three shifts a week, a shift is usually four hours 

We are seeking for Volunteers to lend a hand in our lovely Hailsham shop!

Address: Unit 8, The Quintins, 3 North St, Hailsham BN27 1DP

We are looking for:

Till Tappers

Customer Chatters

Clothing Steamers

Bric-a-Brac Cleaners

Backroom Packers

Book Stackers

Puzzle Sorters

in short: St Wilfrid's Supporters!!!

The shop is open Monday to Saturday 9.15am to 4.45pm, and on Sunday 10am to 4pm! We are looking for Volunteers available any day except Wednesdays and would be happy to serve customers as well as help at the back when the shop is not too busy!

Tasks include:    

• Support the Manager alongside fellow Volunteers 
• Welcome and serve customers, offering a high standard of service 
• Operate electronic till to process purchases 
• Contribute to keeping the shop premises clean and tidy 
• Assist the manager in ensuring stock and cash security 
• Assist in replenishing and displaying of stock and furniture  
• Raise awareness of St Wilfrid’s Hospice and promote hospice activities 

You will need:  

• To be friendly and welcoming 
• To be self-motivated 
• To have confidence in cash handling (training will be given) 
• To be flexible, reliable and happy working in a team 
• To comply with the relevant policies and procedures of St Wilfrid’s Hospice 
• To undertake training as invited by the manager of the role 
• To wear a name badge when you are volunteering 

Training & Support: 

• Organisational Induction Training 
• Information Governance 
• Site specific induction and training at your chosen shop/location 
• Role specific training including manual handling, and steamer operation. 

Disclose and Barring Service (DBS) Check: Not required in this role 

Health and Safety Considerations in this role: 

• Slips, trips and falls 
• Emergency procedures (fire/first aid/escape routes) 
• Safe manual handling 
• Individual capability (physically able to perform tasks) 
• Appropriate clothing, (long hair tied back, sturdy shoes)  

Suggested Time Commitment:   Up to three shifts a week, a shift is usually four hours 

As part of our Bereavement Support Service from time to time we look for Bereavement Support Volunteers for our adult service - please watch this space for our next round of recruitment but in the meantime find more about the role below:

The bereavement service offers 1:1 brief intervention support (typically a 6 session model) to recently bereaved.

What are we looking for? 

• An accredited counselling qualification or to be in the 2^nd year of a diploma or degree in counselling (first year students will be considered).
• Completion of a working online counselling training
• Strong interpersonal skills, especially empathy & sensitivity
• Flexibility to respond to the needs of the service (including IT updates)
• An awareness of the importance of client confidentiality

Key responsibilities:

• Meet with allocated clients on a one-to-one basis.
• Follow-up administration which includes uploading electronic notes onto a client record
• Participate in regular monthly supervision group meetings, in accordance with best practice
• Attend the hospice organisational induction, and relevant initial training for the role

Apply and more information:

If you have passion and commitment in supporting people through their bereavement please keep an eye on this space for more information about upcoming opportunities  

Please be aware this post involves working in Regulated Activity under the Safeguarding Vulnerable Groups Act 2006 and is subject to an enhanced DBS with Barred list check (ie adult/child or both).

It is a criminal offence to apply for or accept a position working with adults at risk and/or children if you have been barred from engaging in regulated activity with the relevant group (ie adults, children or both).

We are looking for volunteers to help out at our events!!!

Tasks can include:  (supported by the Fundraising Team)
•    Marshalling and stewarding events
•    Bucket and goblet collections at events
•    Attending fetes and fayres 
•    Preparing hospice goods for events
•    Prepare display boards
•    Prepare supporting literature or letters related to events

Training & support:
•    Pre-event briefings with the Fundraising Team 

Health and safety considerations in this role: you will be advised by a member of staff prior to each event, the specific considerations applicable  but should consider the following:
•    Slips, trips and falls
•    Emergency procedures (fire / first aid  /escape routes)
•    Safe manual handling and equipment use

Time commitment:

Supporters are vital to the running of events for S t Wilfrid’s and we appreciate the time you give us, the times and lengths of events vary. You will be contacted about further events run by the hospice.

Once you apply, your details will be forwarded to Fundraising Department.