Volunteering and Recruitment

We are looking for Host Volunteers to help provide hospitality and meal service to patients and visitors on the Inpatient Unit

Location:  Inpatient Unit, St Wilfrid’s Hospice, 1 Broadwater Way

Suggested Time Commitment: We are currently in need of volunteers to cover the breakfast shifts - weekdays.

Tasks include:

• Take patients’ menu choice and deliver meals to (breakfast, lunch or dinner, dependent on shift)
• Change patients’ drinking water - this may include going into isolated patient rooms subject to prior agreement
• Return used crockery / trays to servery
• Offer refreshments to visitors (if appropriate) 
• Check the patient/relative/visitor fridges daily and removing items which are out of date
• Provide assistance to the nursing staff by offering to sit with patients, to chat or offer a little company
• Communicate and collaborate with other volunteer Hosts
• Provide a supportive, kindly and relaxed atmosphere for all Hospice users
• Pass on information and issues to relevant members of staff

You will need:

• To adhere to infection control policies at all times
• To understand that you will be working in an environment where there could be patients with confirmed and possible diagnosis of Covid-19 or other respiratory illness.
• To wear appropriate Personal Protective Equipment (PPE) when required for isolating patients – as per training and within Hospice policy and guidelines
• To wear only minimum jewellery i.e., stud earrings and wedding ring, and long hair to be tied back.
• To adhere to the Hand Hygiene Procedure
• To be kind and empathetic and have a positive and non-judgemental attitude
• To have good interpersonal skills and work effectively as part of a team
• A commitment to prioritising and respecting each individual patient’s wishes, values and beliefs
• To be resilient and able to work in an environment that can at times, be emotionally challenging

Training and support:

• Induction to the role during first shift with Front of House Supervisor
• Training in use of Personal Protective Equipment
• Ongoing support from the Front of House Team and the Voluntary Services Team
• Organisational induction training including eLearning modules

Health and Safety Considerations in this Role:

• Slips, trips and falls
• Emergency procedures (fire/first aid/escape routes)
• Safe manual handling and equipment use, such as use of the meal trolley
• Individual capability (physically able to perform tasks). The role involves pushing the meal trolley and will require you to undergo wheelchair training; therefore an appropriate level of fitness will be required
• Appropriate clothing, (PPE, long hair tied back, closed toed shoes)
• Awareness of the emotional impact of supporting individuals and a willingness to inform your point of contact should you need support

Disclosure and Barring (DBS) Check: Enhanced check 

We are looking for friendly and approachable Community Pot Collection Volunteers to help raise money and awareness of St Wilfrid’s Hospice within our local community, especially within Little Chelsea area of Eastbourne.

Location: Little Chelsea, Eastbourne (with visits to various local businesses)

Time Commitment: A few hours per month, with a slight increase around the end of the financial year

About the Role:

St Wilfrid’s Hospice is looking for a dedicated and passionate Community Pot Collector to join our team of volunteers in Eastbourne. This is a wonderful opportunity to support our fundraising efforts by helping us to gain corporate support and raise awareness of the vital services we provide. As a Pot Collection Volunteer, you will be instrumental in maintaining relationships with local businesses and ensuring our collection pots are regularly updated.

Key Responsibilities:

• Collection Pot Management: Place new collection pots and replace full pots within your designated area.

• Regular Visits: Visit local businesses with pots on a regular basis (ideally every six weeks).

• Promote Hospice Services: Keep up to date with St Wilfrid’s progress and promote the various ways corporates can support us, such as through donations, event sponsorships, and volunteering (including match-funding and payroll giving).

• Feedback: Report back key information to the Corporate Community Fundraising Team to help us improve and grow our fundraising efforts.

What You’ll Need:

• Good Communication Skills: Ability to interact with businesses and share our mission clearly.

• Organisational Skills: Keep track of pot placements and visits efficiently.

• Independence: Comfortable working independently and managing your own time.

• Flexibility: Ability to adapt to varying schedules and tasks.

• Commitment to Safety and Policies: Ensure you follow all health, safety, and hospice policies.

Training and Support:

You’ll receive comprehensive induction and role-specific training, including information governance and relevant hospice policies. Ongoing support will be provided by our dedicated Fundraising Team.

Why Volunteer With Us?

• Make a Difference: Support a local charity making a big impact in the Eastbourne community.

• Be Part of a Compassionate Team: Join a supportive and friendly group of volunteers and staff.

• Gain Experience: Develop valuable skills in fundraising, community engagement, and event promotion.

What We Ask of Our Volunteers:

• To promote the good reputation of St Wilfrid’s Hospice at all times.

• To respect confidentiality and safeguard the welfare of others.

• To comply with our health and safety, infection control, and safeguarding policies.

Apply Now!

If you have a few hours to spare and want to make a meaningful contribution to your local hospice, we would love to hear from you!
Please click 'Apply' to learn more about this opportunity and how you can support St Wilfrid’s Hospice in Eastbourne.

We are looking for volunteers to provide transport to patients and carers to and from the hospice allowing attendance to therapy appointments for patients who could not otherwise access them. Volunteers will use their own vehicles to transport patients. 

Location: Eastbourne and travelling within St Wilfrid’s catchment area

Suggested Time Commitment:  Potential for at least one return journey from patient home to hospice per week (approx. up to four hours) for a 6 week period.

Tasks include:

• To transport patients to and from the hospice in a safe and appropriate manner at agreed times
• Guiding patients and carers into and out of vehicles in a safe and courteous manner
• Ensuring that passengers are secure in the vehicle for every journey
• Communication with Therapies Team to determine your availability and timings of transport
• Chatting with patients and carers in a friendly and approachable manner as appropriate whilst transporting them 
• Confirming with the hospice once patient and /or carer have been safely delivered to their home
• Relaying any information or concerns about patients and/carers to the Therapies Team

You will need….

• Strong communication and listening skills
• Patience and the ability to empathise with your passengers whilst retaining professional boundaries
• Reliability and good time keeping skills to ensure patients and carers attend appointments at the hospice punctually
• An insight into the issues relating to death and the dying, bereavement and grief
• Good teamworking skills as you will be part of a larger interdisciplinary team
• Great organisation skills and the ability to plan journeys
• Ability to follow location directions – to use Google maps, or Sat Nav or follow a map
• Your own vehicle
• To ensure all necessary documents are kept up-to-date including insurance, MOT and driving license details and to inform Volunteer Engagement Team of any changes to your circumstances (such as accrual of penalty points, disqualification from driving or change of vehicle)
• Insurance policy that includes driving as a volunteer
• To hold a full driver’s license with a minimum of 3 years driving experience
• To complete a short driving assessment
• Discretion and tact and awareness of the confidential nature of volunteering with patients and carers
• An ability to lone work
• To wear a name badge when you are volunteering
• To comply with the relevant policies and procedures of St Wilfrid’s Hospice

This role will not include:

• Transporting patients using portable oxygen
• Providing an transport to patients and/or carers not arranged by St Wilfrid’s Hospice
• Transporting children (under 18) or pets
• Accepting payment or gifts for services

Training and support:

• Full role specific training
• Organisational induction training including an Information Session at the hospice
• Ongoing support from Volunteer Manager and the Volunteer Engagement Team
  

Disclosure and Barring (DBS) Check:       Enhanced DBS with Adult Barring

This post involves working in Regulated Activity under the Safeguarding Vulnerable Groups Act 2006 and is subject to an enhanced DBS with Adult Barred list check.

It is a criminal offence to apply for or accept a position working with adults at risk if you have been barred from engaging in regulated activity with the relevant group (ie adults).

This role description is not meant to be exhaustive and will be regularly reviewed.

 We are looking for a Volunteer to support our fantastic gardening team at the hospice.  

Location: St Wilfrid's Hospice, Broadwater Way, Eastbourne

Suggested Time Commitment: 4 hours in the morning

We are looking for someone to support in tending and maintaining the garden and grounds at the hospice throughout the seasons You will be working alongside our Head Gardener and our fantastic volunteer gardening team, bringing your own knowledge to help us support this project.   

Tasks include:

• Plants: weeding, dead heading, watering, pruning, mulching, hoeing

• Paths & patios: clearing and sweeping

• Lawn: raking

• Maintenance of water features

• Clean outside furniture

• Heavy tasks: digging, wheel barrow work

• Lawn mowing, strimming and chipping

• Other support tasks associated with garden work as required

• To comply with the relevant policies and procedures of St Wilfrid’s Hospice

• To wear a name badge when you are volunteering.

Tasks do not include:

Working at height.

You will need:

• Willingness to carry out this role as part of a team – good team work skills

• Willing to work to a work plan as devised by the Hospice Gardener

• Previous gardening experience (desirable but not essential)

• Good interpersonal skills

Training & Support:

• Organisational Induction Training

• Health & Safety briefing

• Use of mechanical equipment

If you are interested in finding our more please fill out an application form and we will be in touch with the next steps.

Join our inpatient team and make a real difference. As a volunteer on the inpatient unit you will play a vital role in keeping cupboards and patient rooms fully stocked and organised. Your support ensures supplies are in date and ready when needed, helping the team work efficiently and freeing up nurses to focus on patient care. This behind-the-scenes role has a big impact!

Location:  Inpatient Unit, St Wilfrid’s Hospice, 1 Broadwater Way

Suggested Time Commitment: Two to three hours per week.  

Tasks include:

• Checking contents of cupboards on inpatient unit and patient rooms
• Ensuring each cupboard is fully stocked
• Ensuring items within cupboard are in date
• Ensuring items within cupboards rotated  
• Informing IPU Team Leaders of items which need restocking
• Helping complete weekly stock order for inpatient unit
• Updating IPU Team Leaders of any issues following checks

You will need….

• Excellent organisational skills with great attention to detail
• Confident communicator anticipating interactions with nurses, health care assistants and other clinical team member as well as patients and visitors
• An ability to work under own initiative whilst also being part of a team

Training and support:

• Full role specific training
• Organisational induction training including a Welcome Day at the hospice
• Ongoing support from Volunteer Manager and the Volunteer Engagement Team

Disclosure and Barring (DBS) Check: Enhanced check 

We need Community Support Volunteers to visit and offer companionship to patients living with life limiting conditions as well as carers and bereaved carers

Click the following link to learn more about this brilliant role:

Community Support Volunteer Film

Location: Our patients are located throughout East Sussex within our catchment area. Where possible we match volunteers with patients in a location convenient to them.   

Time Commitment: Flexible, there are no set hours or time limit with this role

Tasks include:

• Work closely with Community Volunteer Engagement Coordinator to understand the needs of the patient/carer being referred and decide if this is a good fit for you
• Attend an initial visit to the patient / carers home on a day and time that suits all parties accompanied by a member of the Community Volunteering team.
• Where appropriate, engage in activities such as life story work, reminiscence, painting, reading, playing games etc, that contribute towards reducing loneliness and social isolation of patients / carers
• Be mindful that you are in an environment where there may be contact with family members and close friends of patients/ carers
• Remain in contact with the hospice and keep us informed of how things are going and any issues or concerns
• Adhere to most recent Infection Prevention Control guidelines to ensure the safety of yourself, patient/carer at all times
• Engage with and support other volunteers in this role by sharing your experience and offering a listening ear

Tasks do not include:

• Hosting patients/carers/bereaved carers in your own home
• Delivering personal care or assisting with personal matters, such as legal appointments

Training and support:

• Community Support Volunteer Training (in person) prior to starting the role which takes place in the hospice every two to three months
• Organisational induction training including a Welcome Day at the hospice
• Ongoing support from Volunteer Manager and the Volunteer Engagement Team

Health and Safety Considerations in this Role:

• You will be made aware of key areas highlighted in the patient/carers home risk assessment
• You will be trained on how to conduct first visits
• You will be given information on individual capability of patient/carer if known
• Awareness of the emotional impact of supporting individuals and a willingness to inform your point of contact should you need support, you will have access to staff and peer support to reduce emotional impact of the role

Lone working consideration:

• This role requires you to work independently. Ensure that you are familiar with the requirement to inform someone of your visit and adhering to the lone working guidelines within our CSV handbook.

Disclosure and Barring (DBS) Check: Enhanced with Adult Barring

This post involves working in Regulated Activity under the Safeguarding Vulnerable Groups Act 2006 and is subject to an enhanced DBS with Adult Barred list check.

It is a criminal offence to apply for or accept a position working with adults at risk and/or children if you have been barred from engaging in regulated activity with the relevant group (ie adults, children or both).

We’re looking for enthusiastic and detail-orientated volunteers to help us research and connect with new businesses, community groups, and clubs to grow our fundraising network.

Suggested time: Flexible, typically one four-hour shift per week

Location: Mainly St Wilfrid's Hospice, 1 Broadwater Way, Eastbourne; some work can be done remotely

Why we need you

St Wilfrid’s Hospice relies on the generosity of our local community and corporate supporters to continue providing compassionate, professional care to people with life-limiting illnesses.

Your work will directly support our Fundraising Team in identifying new opportunities and keeping our records accurate and up to date.

What will you be doing?

As a Fundraising Research Volunteer, you’ll help strengthen our relationships with local businesses and community groups by:

• Researching new businesses and community organisations in our catchment area.
• Contacting them to update key contact information.
• Updating and maintaining our fundraising database with accurate details.
• Producing lists of potential “Charity of the Year” partners, clubs, and groups.
• Supporting the Fundraising Team in preparing for campaigns and outreach.

What skills are required?

We’re looking for someone who:

• Is comfortable using a computer and familiar with Word, Outlook, and Excel.
• Enjoys researching and has good attention to detail.
• Is confident communicating via phone and email.
• Works well as part of a friendly, supportive team.
• Is reliable and organised.

What support will you receive?

You’ll be fully supported and trained, including:

• Organisational Induction Training.
• Information Governance and Data Protection.
• Department-specific training, including use of our fundraising database.
• Ongoing guidance from the Corporate and Community Fundraising Team.
  

You’ll also be part of a warm, welcoming volunteer community that values compassion, professionalism, respect, and progressiveness — the core values we live by at St Wilfrid’s Hospice.

How to apply

If you’d like to use your research and communication skills to make a real difference in your community, we’d love to hear from you!

Please click ‘Fill in an application’ to join our team and help us continue to provide exceptional care and support to local people and their families.

We are looking for volunteers to lead exercise or wellbeing sessions for groups of patients and visitors to the hospice 

Location:  Living Well Gym , St Wilfrid’s Hospice, 1 Broadwater Way

Suggested time commitment: Approx four hours to allow for set up and clear up after groups 

Tasks include:

• Leading skilled exercise or wellbeing sessions as agreed with the Living Well Team
• Setting up activities for group member
• Meeting and greeting people attending group and ensuring the space is set up
• Escorting patients to and from The Street as they arrive/leave
• Ensuring that everyone attending the group is made to feel welcome and included
• Using a wheelchair with a patient 
• Feeding back to Living Well staff any queries/concerns arising out of the group
• Contributing ideas for the development of the group
• Escorting patients around the hospice for example escorting to and from the toilet
• Assisting a staff member with manual handling

You will need:

• Have relevant qualification and/or experience in group subject area
• Be caring and compassionate
• Have good group facilitation skills – able to motivate
• To use initiative
• Be practical
• Have good communication skills
• Respect boundaries & confidentiality
• Be willing to work within the parameters laid down by the hospice
• To comply with the relevant policies and procedures of St Wilfrid’s Hospice
• To wear a name badge when you are volunteering 

To protect both patients and volunteers, you MUST NOT: 

• Give clinical advice or medication
• Counsel clients
• Give out personal contact details
• Witness any legal documentation for the patient or their carer 

Training and support:  

• Full role specific training
• Organisational induction training including a Welcome Day at the hospice
• Ongoing support from Volunteer Manager and the Volunteer Engagement Team 

Disclosure and Barring (DBS) Check: Enhanced with adult barring check required.

This post involves working in Regulated Activity under the Safeguarding Vulnerable Groups Act 2006 and is subject to an enhanced DBS with Barred list check (ie adult/child or both).

It is a criminal offence to apply for or accept a position working with adults at risk and/or children if you have been barred from engaging in regulated activity with the relevant group (ie adults, children or both).

This role description is not meant to be exhaustive and will be regularly reviewed.

Set up vibrant retail stands at local events selling donated treasures and sharing our story with visitors. Work with our retail team to choose items that wow the crowd and on events day manage the stand, taking payments and transporting goods using the hospice van. 

Date: Various dates throughout the year

Suggested time: Dependant on the event

Location: Various local event 

Tasks include:  

• Setting up a retail stand to sell donated items at local community events; initially at the Heathfield Country Show and Rural Pastimes Country Show in 2026 

• Working with the St Wilfrid’s retail team to select items that will appeal to each event audience 

• Provide information about St Wilfrid’s Hospice; e.g. handing out leaflets, answering questions, signposting to further information 

• Take payments for goods and report takings to retail/fundraising  

• Collect and return goods to the Donation Centre using the hospice van 

You will need…. 

• To be a confident communicator, able to build relationships with retail and fundraising teams as well as offering a friendly and approachable manner to event visitors 

• To be organised 

• The ability to work independently but also good in a team environment 

• To be willing to take responsibility for delivering the community retail stand within health & safety guidelines 

• To demonstrate behaviours in line with St Wilfrid’s values 

• As well as availability on events day you will need availability the day before to collect goods and a day after to return unsold items, cash payments/card machines and stall  equipment to the Donation Centre 

• A UK Driving License 

Training and support:  

• Full role specific training  
• Organisational induction training including a Welcome Day at the hospice 
• Ongoing support from Volunteer Manager and the Volunteer Engagement Team 

Disclosure and Barring (DBS) Check:       Basic DBS check   

Additional consideration:            If you will be driving the hospice vehicle you must be under 70 years of age for insurance purposes 

We’re looking for enthusiastic Marshals to help make the Eastbourne Half Marathon a safe and memorable event!

Date: Sunday, 8th March 2026

Time: 9:30 AM – 12:45 PM

Location: Along the race route in Eastbourne 

The Eastbourne Half Marathon is an established part of the local running calendar. The route winds through the town, with lots of local support and a great atmosphere to keep runners motivated and help them enjoy the challenge! 

As a Marshal, you’ll play a vital role in guiding runners, cheering them on, and ensuring everyone stays safe along the course. It’s a fun, rewarding experience and a great way to be part of a fantastic community event.

What you’ll get:

• A behind-the-scenes look at the marathon

• The satisfaction of helping hundreds of runners achieve their goals!

All while repping the St Wilfrid's Hospice logo!

Whether you’re a seasoned volunteer or new to the marathon scene, your support will make a huge difference. Bring your energy, smile, and love for sport!

Apply today via this website to be part of something special!

For more details please contact Jemma: jemma.campbell@stwhospice.org

We are looking for volunteers to help out at our Rainbow Run!!!

Date: Saturday 6th June 2026

Suggested Time: Minimum of three hour shift from 8am to 6pm

Location: Nash Street Farm, near Hailsham / Chiddingly, BN27 4AB 

Details:  Taking place at Nash Street Farm, Chiddingly, near Hailsham, the Rainbow Run is a super fun 5km course which includes seven colour stations, and at each station our participants will be covered head to toe in powder paint, in all the colours of the rainbow!

The most colourful fun run in East Sussex returns on the 6th June and we are looking for volunteers to help us keep the day running as smoothly as possible! Roles needed on the day are still to be confirmed, but duties include paint throwing, helping with check-in, taking donations, etc.

If you are interested helping out with this event, please complete an application!

If you have any questions, please contact fundraising@stwhospice.org. Thank you.

We are seeking volunteers to help out with our busy laundry service in the hospice.

Location: St Wilfrid's Hospice, Broadwater Way

Suggested Time Commitment: Two - Four hour shifts.  Flexible hours available on Tuesdays, Thursdays, Fridays and Sundays.  

Tasks include: 

• Transferring laundry from In Patient unit and Living Well to laundry
• Loading and operating washing machines and tumble driers. Unloading machines.
• Operating rotary iron
• Fold clean linen and put in linen store
• Distribute clean linen on IPU and Living Well as required
• To adhere to current Covid procedures
• Pass on information and issues to relevant members of staff

You will need:

• The role involves lifting, pushing a trolley, and standing and walking for the duration of the shift therefore a reasonable level of physical fitness is required
• To adhere to infection control policies at all times
• To adhere to the Hand Hygiene Procedure

Training & Support:

• Organisational Induction Training including eLearning
• Information Governance
• Department specific training, including use of machines

Health and Safety Considerations in this Role:

• Slips, trips and falls
• Emergency procedures (fire/first aid/escape routes)
• Safe manual handling and equipment use
• Appropriate clothing, (long hair tied back, closed toed shoes)
• Willingness to carry out this role independently, but in consultation with the Housekeeping Supervisor/Front of House Supervisor

We are looking for friendly and approachable Bucket Collection Volunteers to help raise money and awareness of St Wilfrid’s Hospice within our local community.

Date: Various dates throughout the year

Suggested time: Flexible, typically 2–4 hours per event

Location: Various local venues 

Why we need you

St Wilfrid’s Hospice relies on the generous support of the local community to continue providing compassionate care to people with life-limiting illnesses. Bucket collections not only raise vital funds, but they also help raise awareness of the work we do.

We’re looking for friendly, approachable, and enthusiastic volunteers to support our fundraising efforts by joining us at local events and busy public spaces as a Bucket Collection Volunteer.

What will you be doing?

You’ll be part of a team representing the hospice in the community. This includes:

• Holding a collection bucket or card reader at designated venues or events
• Chatting with members of the public and encouraging donations
• Acting as an ambassador for the hospice, helping to raise awareness of our work
• Supporting hospice staff and working alongside fellow volunteers

What skills are required?

• A positive and enthusiastic attitude
• Confidence in approaching and speaking to the public
• Punctuality and reliability
• A passion for supporting your local community

When and where?

Collections take place throughout the year at supermarkets, town centres, football matches, local events and festivals. We ask for a few hours of your time per shift, and we’re happy to work around your availability.

What support will you receive?

• A full briefing before the event
• A hospice-branded t-shirt, a lanyard with a badge and collection bucket or device
• On-the-day support from a member of the Fundraising Team

An additional bonus when volunteering at a paid event is you will get free entry into the event and can enjoy it before or after your volunteering shift.

How to apply

If you’d like to join our fantastic team of volunteers and make a real difference in your community, please click ‘Fill in an application’.

Help us assess and ensure the safety of electrical items sold in all our retail locations

Tasks include:

• Assess whether electrical items are fit for sale
• Dispose of items not fit for sale
• Test items that are appropriate for sale for safety
• Label and date electrical items that you have tested
• Set aside tested items in the designated area ready for sale
• Keep the PAT testing area tidy and safe

You will need….

• Good attention to detail
• To be active and self-motivated
• To be flexible and reliable
• To be willing to work independently
• To be fit to move electrical items

Suggested Time Commitment: One or two shifts a week of about four hours

Disclosure and Barring (DBS) Check: Not required for this role 

We are looking for volunteers to provide a warm welcome to visitors at our Donation Centre, to receive donations and sign donors up for Gift Aid

Address: Unit 5, Technology Park, Moy Ave, Eastbourne BN22 8LD

 Tasks include:

• Greeting members of the public as they arrive with donations
• Providing information and explain the benefits of Gift Aid for St Wilfrid’s
• Registering individual’s details, using Cybertill
• Ensuring all donations are moved from Welcome Desk to Donation Centre
• Making decisions about suitability of donations and being able to explain if they cannot be accepted

You will need:

• To be friendly and welcoming with great communication skills
• To be happy to use a computer, full training will be given
• To be flexible, reliable and happy to work in a team

• Awareness of the possible emotional aspect of individuals donating goods and a willingness to inform your point of contact should you need support

• To comply with the relevant policies and procedures of St Wilfrid’s Hospice

Training and support:

• Role specific training including retail induction, health and safety and Cybertill
• Organisational induction training including a Welcome Day at the hospice
• Ongoing support from Volunteer Manager and the Volunteer Engagement Team

Disclosure and Barring (DBS) Check: Not required 

Suggested Time Commitment: Four hourly shift, morning or afternoons.  Mondays - Sundays

For further details please fill in our online application form or get in touch with Voluntary Services on vsteam@stwhospice.org or 01323 434205. 

We are looking for volunteers to help process donations, sort items for sale and label gift aid items to help maximise the revenue for St Wilfrid's on all donations.

Address: Unit 5, Technology Park, Moy Ave, Eastbourne BN22 8LD

Tasks include:

• Selecting suitable items for sale from donated stock
• Processing and labelling gift-aided donations to maximise revenue for St Wilfrid’s
• Identifying items unsuitable for sale
• Preparing clothing for sale: sort, hang, tag, cube & steam.
• Preparing bric-a-brac and other miscellaneous donations for sale
• Contributing generally to the efficient operation of the hub

You will need:

• To be self-motivated and able to make decisions independently about suitable stock
• To be flexible, reliable and happy working in a busy team
• To be happy to use a computer, full training given 
• To comply with the relevant policies and procedures of St Wilfrid’s Hospice.

Training and support:

• Role specific training including retail induction, health and safety and Cybertill
• Organisational induction training including a Welcome Day at the hospice
• Ongoing support from Volunteer Manager and the Volunteer Engagement Team

Disclosure and Barring (DBS) Check: Not required 

Suggested Time Commitment: Minimum 3 hourly shifts, flexible hours.  Mondays - Sundays

For further details please fill in our online application form or get in touch with Voluntary Services on vsteam@stwhospice.org or 01323 434205. 

We are in need of volunteers for our Home Store, located right in the heart of Eastbourne town centre. We have a variety of opportunities available including people to Meet and Greet, and help customers on the shop floor, plus volunteers to help serve on the till.  

Address: 56 Langney Road, Eastbourne BN21 3JN 

We are looking for:

Till Tappers

Customer Chatters

Clothing Steamers

Bric-a-Brac Cleaners

Backroom Packers

Book Stackers

Puzzle Sorters

in short: St Wilfrid's Supporters!!!

Tasks include:    

• Support the Manager alongside fellow Volunteers 
• Welcome and serve customers, offering a high standard of service 
• Operate electronic till to process purchases (if applicable)
• Contribute to keeping the shop premises clean and tidy 
• Assist the manager in ensuring stock and cash security 
• Assist in replenishing and displaying of stock and furniture  
• Raise awareness of St Wilfrid’s Hospice and promote hospice activities 

You will need:  

• To be friendly and welcoming 
• To be self-motivated 
• To have confidence in cash handling (training will be given) 
• To be flexible, reliable and happy working in a team 
• To comply with the relevant policies and procedures of St Wilfrid’s Hospice 
• To undertake training as invited by the manager of the role 
• To wear a name badge when you are volunteering 

Suggested Time Commitment:   One to three shifts a week, a shift is usually four hours 

We are seeking for Volunteers to lend a hand in our lovely Uckfield shop!

Address: 25 High Street, Uckfield TN22 1AG

In detail, we are looking for:

Till Tappers

Customer Chatters

Clothing Steamers

Bric-a-Brac Cleaners

Backroom Packers

Book Stackers

Puzzle Sorters

in short: St Wilfrid's Supporters!!!

The shop is open Monday to Saturday, 9.15am to 4.45pm! We are looking for Volunteers happy to serve customers as well as help at the back when the shop is not too busy!

Tasks include:    

• Support the Manager alongside fellow Volunteers 
• Welcome and serve customers, offering a high standard of service 
• Operate electronic till to process purchases 
• Contribute to keeping the shop premises clean and tidy 
• Assist the manager in ensuring stock and cash security 
• Assist in replenishing and displaying of stock and furniture  
• Raise awareness of St Wilfrid’s Hospice and promote hospice activities 

You will need:  

• To be friendly and welcoming 
• To be self-motivated 
• To have confidence in cash handling (training will be given) 
• To be flexible, reliable and happy working in a team 
• To comply with the relevant policies and procedures of St Wilfrid’s Hospice 
• To undertake training as invited by the manager of the role 
• To wear a name badge when you are volunteering 

Training & Support: 

• Organisational Induction Training 
• Information Governance 
• Site specific induction and training at your chosen shop/location 
• Role specific training including manual handling, and steamer operation. 

Disclose and Barring Service (DBS) Check: Not required in this role 

Health and Safety Considerations in this role: 

• Slips, trips and falls 
• Emergency procedures (fire/first aid/escape routes) 
• Safe manual handling 
• Individual capability (physically able to perform tasks) 
• Appropriate clothing, (long hair tied back, sturdy shoes)  

Suggested Time Commitment:   One to three shifts a week, a shift is usually four hours 

We are seeking for Volunteers to lend a hand in our Seaford shop

Address:  11 Broad Street, Seaford BN25 1LS 

We are looking for:

Till Tappers

Customer Chatters

Clothing Steamers

Bric-a-Brac Cleaners

Backroom Packers

Book Stackers

Puzzle Sorters

in short: St Wilfrid's Supporters!!!

Tasks include:    

• Support the Manager alongside fellow Volunteers 
• Welcome and serve customers, offering a high standard of service 
• Operate electronic till to process purchases 
• Contribute to keeping the shop premises clean and tidy 
• Assist the manager in ensuring stock and cash security 
• Assist in replenishing and displaying of stock and furniture  
• Raise awareness of St Wilfrid’s Hospice and promote hospice activities 

You will need:  

• To be friendly and welcoming 
• To be self-motivated 
• To have confidence in cash handling (training will be given) 
• To be flexible, reliable and happy working in a team 
• To comply with the relevant policies and procedures of St Wilfrid’s Hospice 
• To undertake training as invited by the manager of the role 
• To wear a name badge when you are volunteering 

Suggested Time Commitment:   One to three shifts a week, a shift is usually four hours 

We are seeking for Volunteers to lend a hand in our lovely Heathfield shop!

Address: 35 High Street, Heathfield, TN21 8HU

In detail, we are looking for:

Till Tappers

Customer Chatters

Clothing Steamers

Bric-a-Brac Cleaners

Backroom Packers

Book Stackers

Puzzle Sorters

in short: St Wilfrid's Supporters!!!

The shop is open Monday to Saturday, 9.15am to 4.45pm! We are looking for Volunteers happy to serve customers as well as help at the back when the shop is not too busy!

Tasks include:    

• Support the Manager alongside fellow Volunteers 
• Welcome and serve customers, offering a high standard of service 
• Operate electronic till to process purchases 
• Contribute to keeping the shop premises clean and tidy 
• Assist the manager in ensuring stock and cash security 
• Assist in replenishing and displaying of stock and furniture  
• Raise awareness of St Wilfrid’s Hospice and promote hospice activities 

You will need:  

• To be friendly and welcoming 
• To be self-motivated 
• To have confidence in cash handling (training will be given) 
• To be flexible, reliable and happy working in a team 
• To comply with the relevant policies and procedures of St Wilfrid’s Hospice 
• To undertake training as invited by the manager of the role 
• To wear a name badge when you are volunteering 

Training & Support: 

• Organisational Induction Training 
• Information Governance 
• Site specific induction and training at your chosen shop/location 
• Role specific training including manual handling, and steamer operation. 

Disclose and Barring Service (DBS) Check: Not required in this role 

Health and Safety Considerations in this role: 

• Slips, trips and falls 
• Emergency procedures (fire/first aid/escape routes) 
• Safe manual handling 
• Individual capability (physically able to perform tasks) 
• Appropriate clothing, (long hair tied back, sturdy shoes)  

Suggested Time Commitment:   One to three shifts a week, a shift is usually four hours 

We are seeking for Volunteers to lend a hand in our lovely shop on Terminus Road in Eastbourne!

Address: 186 Terminus Rd, Eastbourne BN21 3BB

In detail, we are looking for:

Till Tappers

Customer Chatters

Clothing Steamers

Bric-a-Brac Cleaners

Backroom Packers

Book Stackers

Puzzle Sorters

in short: St Wilfrid's Supporters!!!

The shop is open Monday to Saturday 9.15am to 4.45pm, and on Sunday 10am to 4pm! We are looking for Volunteers available any day and would be happy to serve customers as well as help at the back when the shop is not too busy!

Tasks include:    

• Support the Manager alongside fellow Volunteers 
• Welcome and serve customers, offering a high standard of service 
• Operate electronic till to process purchases 
• Contribute to keeping the shop premises clean and tidy 
• Assist the manager in ensuring stock and cash security 
• Assist in replenishing and displaying of stock and furniture  
• Raise awareness of St Wilfrid’s Hospice and promote hospice activities 

You will need:  

• To be friendly and welcoming 
• To be self-motivated 
• To have confidence in cash handling (training will be given) 
• To be flexible, reliable and happy working in a team 
• To comply with the relevant policies and procedures of St Wilfrid’s Hospice 
• To undertake training as invited by the manager of the role 
• To wear a name badge when you are volunteering 

Training & Support: 

• Organisational Induction Training 
• Information Governance 
• Site specific induction and training at your chosen shop/location 
• Role specific training including manual handling, and steamer operation. 

Disclose and Barring Service (DBS) Check: Not required in this role 

Health and Safety Considerations in this role: 

• Slips, trips and falls 
• Emergency procedures (fire/first aid/escape routes) 
• Safe manual handling 
• Individual capability (physically able to perform tasks) 
• Appropriate clothing, (long hair tied back, sturdy shoes)  

Suggested Time Commitment:   One to three shifts a week, a shift is usually four hours 

We are seeking for Volunteers to lend a hand in our lovely Hailsham shop!

Address: Unit 8, The Quintins, 3 North St, Hailsham BN27 1DP

We are looking for:

Till Tappers

Customer Chatters

Clothing Steamers

Bric-a-Brac Cleaners

Backroom Packers

Book Stackers

Puzzle Sorters

in short: St Wilfrid's Supporters!!!

The shop is open Monday to Saturday 9.15am to 4.45pm, and on Sunday 10am to 4pm! We are looking for Volunteers available any day except Wednesdays and would be happy to serve customers as well as help at the back when the shop is not too busy!

Tasks include:    

• Support the Manager alongside fellow Volunteers 
• Welcome and serve customers, offering a high standard of service 
• Operate electronic till to process purchases 
• Contribute to keeping the shop premises clean and tidy 
• Assist the manager in ensuring stock and cash security 
• Assist in replenishing and displaying of stock and furniture  
• Raise awareness of St Wilfrid’s Hospice and promote hospice activities 

You will need:  

• To be friendly and welcoming 
• To be self-motivated 
• To have confidence in cash handling (training will be given) 
• To be flexible, reliable and happy working in a team 
• To comply with the relevant policies and procedures of St Wilfrid’s Hospice 
• To undertake training as invited by the manager of the role 
• To wear a name badge when you are volunteering 

Training & Support: 

• Organisational Induction Training 
• Information Governance 
• Site specific induction and training at your chosen shop/location 
• Role specific training including manual handling, and steamer operation. 

Disclose and Barring Service (DBS) Check: Not required in this role 

Health and Safety Considerations in this role: 

• Slips, trips and falls 
• Emergency procedures (fire/first aid/escape routes) 
• Safe manual handling 
• Individual capability (physically able to perform tasks) 
• Appropriate clothing, (long hair tied back, sturdy shoes)  

Suggested Time Commitment:   One to three shifts a week, a shift is usually four hours 

We are seeking for Volunteers in our newest shop in Polegate.

Address: 3 The Centre, High Street, Polegate BN26 6AQ

In the heart of the Polegate High Street and directly on the corner by the train station, we are particularly looking for volunteers to help us sort stock and who would be available in the afternoons.  

We are looking for:

Till Tappers

Customer Chatters

Clothing Steamers

Bric-a-Brac Cleaners

Backroom Packers

Book Stackers

Puzzle Sorters

in short: St Wilfrid's Supporters!!!

Tasks include:    

• Support the Manager alongside fellow Volunteers 
• Welcome and serve customers, offering a high standard of service 
• Operate electronic till to process purchases 
• Contribute to keeping the shop premises clean and tidy 
• Assist the manager in ensuring stock and cash security 
• Assist in replenishing and displaying of stock and furniture  
• Raise awareness of St Wilfrid’s Hospice and promote hospice activities 

You will need:  

• To be friendly and welcoming 
• To be self-motivated 
• To have confidence in cash handling (training will be given) 
• To be flexible, reliable and happy working in a team 
• To comply with the relevant policies and procedures of St Wilfrid’s Hospice 
• To undertake training as invited by the manager of the role 
• To wear a name badge when you are volunteering 

Suggested Time Commitment:   One to three shifts a week, a shift is usually four hours 

We are looking for volunteers to support the Complementary Therapy team by practicing agreed therapies on a voluntary basis to patients and carers.

Location:  In-Patient Unit and Living Well Treatment Rooms , St Wilfrid’s Hospice, 1 Broadwater Way

Suggested time commitment: 3-4 hours weekly (fortnightly will be considered)

Tasks include:

• To hold a recognized qualification for massage, reflexology, acupuncture, provision of certificates required. Minimum of level 3 massage required
• To be able to work autonomously
• A minimum of 6 months experience desirable  
• Consult with patients prior to carrying out any treatment
• Understand any contra-indications and precautions to treatments and refer to the CT Team if unsure
• Ensure treatments are carried out with accountability in line with hospice policy and the professional body to which you belong
• Write up notes in a timely manner using hospice record keeping program (SystmOne)
• Manage your own caseload with support, this will include booking appointments
• Provide regular feedback to both the CT Team and the wider MDT regarding your input, sharing any observations or concerns
• Be able to commit to regular attendance at team meetings
• Raise awareness of St Wilfrid’s Hospice and promote Hospice activities
• To undertake training as invited by the manager of the role
• To wear a name badge and appropriate dress when you are volunteering (tunic provided)
• To only carry out treatments agreed by the CT Team
• To only use materials (eg treatment oils) provided by the Hospice
• Not to promote your own private practice, if a patient enquires about private treatment, you must notify the CT Team
• Be up to date with the required mandatory training
• To understand the importance of confidentiality and data security & adhere to this policy
• To comply with the relevant policies and procedures of St Wilfrid’s Hospice

You will need:

• To be flexible and reliable
• To be friendly and confident in communication
• To be active and self-motivated
• To be physically able to carry out the duties of the role
• To be kind and empathetic and have a positive and non-judgemental attitude
• To have good interpersonal skills and work effectively as part of a team
• To be committed to prioritising and respecting each individual patient’s wishes, values and beliefs
• To be resilient and able to work in an environment that can at times, be emotionally challenging

Training and support:

• Hospice volunteer induction training including eLearning modules
• Department specific training as required
• SystmOne
• Induction to the role during first shift with of the Complementary Therapy Leads
• Complementary Therapy Volunteers will always be working alongside the nursing staff and guided by the Complementary Therapy Leads
• Training in use of protective personal equipment
• Ongoing support from the Complementary Therapy Leads and the Voluntary Services Team

Health and safety considerations in this Role:

• Slips, trips and falls
• Emergency procedures (fire/first aid/escape routes)
• Safe manual handling and equipment use
• Individual capability (physically able to perform tasks)
• Appropriate clothing, (PPE, long hair tied back, closed toed shoes)
• Awareness of the emotional impact of supporting individuals and a willingness to inform your point of contact should you need support

Disclosure and Barring (DBS) Check: Enhanced with adult barring check required.

This post involves working in Regulated Activity under the Safeguarding Vulnerable Groups Act 2006 and is subject to an enhanced DBS with Barred list check (ie adult/child or both).

It is a criminal offence to apply for or accept a position working with adults at risk and/or children if you have been barred from engaging in regulated activity with the relevant group (ie adults, children or both).

This role description is not meant to be exhaustive and will be regularly reviewed.

We are not currently recruiting into this role so please do not fill in our application at this time

Please watch this space for our next round of recruitment, in the meantime find out more about the role below:

The bereavement service offers 1:1 brief intervention support (typically a 6 session model) to recently bereaved.

What are we looking for? 

• An accredited counselling qualification or to be in the 2^nd year of a diploma or degree in counselling (first year students will be considered).
• Completion of a working online counselling training
• Strong interpersonal skills, especially empathy & sensitivity
• Flexibility to respond to the needs of the service (including IT updates)
• An awareness of the importance of client confidentiality

Key responsibilities:

• Meet with allocated clients on a one-to-one basis.
• Follow-up administration which includes uploading electronic notes onto a client record
• Participate in regular monthly supervision group meetings, in accordance with best practice
• Attend the hospice organisational induction, and relevant initial training for the role

Apply and more information:

If you have passion and commitment in supporting people through their bereavement please keep an eye on this space for more information about upcoming opportunities  

Please be aware this post involves working in Regulated Activity under the Safeguarding Vulnerable Groups Act 2006 and is subject to an enhanced DBS with Barred list check (ie adult/child or both).

It is a criminal offence to apply for or accept a position working with adults at risk and/or children if you have been barred from engaging in regulated activity with the relevant group (ie adults, children or both).

We are looking for volunteers to help out at our events!!!

Tasks can include:  (supported by the Fundraising Team)
•    Marshalling and stewarding events
•    Bucket and goblet collections at events
•    Attending fetes and fayres 
•    Preparing hospice goods for events
•    Prepare display boards
•    Prepare supporting literature or letters related to events

Training & support:
•    Pre-event briefings with the Fundraising Team 

Health and safety considerations in this role: you will be advised by a member of staff prior to each event, the specific considerations applicable  but should consider the following:
•    Slips, trips and falls
•    Emergency procedures (fire / first aid  /escape routes)
•    Safe manual handling and equipment use

Time commitment:

Supporters are vital to the running of events for S t Wilfrid’s and we appreciate the time you give us, the times and lengths of events vary. You will be contacted about further events run by the hospice.

Once you apply, your details will be forwarded to Fundraising Department.