Heathfield Shop Assistant

We are seeking for Volunteers to lend a hand in our lovely Heathfield shop!

 

Address: 35 High Street, Heathfield, TN21 8HU

 

 

In detail, we are looking for:

Till Tappers

Customer Chatters

Clothing Steamers

Bric-a-Brac Cleaners

Backroom Packers

Book Stackers

Puzzle Sorters

in short: St Wilfrid's Supporters!!!

 

 

The shop is open Monday to Saturday, 9.15am to 4.45pm! We are looking for Volunteers happy to serve customers as well as help at the back when the shop is not too busy!

 

 

Tasks include:    

  • Support the Manager alongside fellow Volunteers 
  • Welcome and serve customers, offering a high standard of service 
  • Operate electronic till to process purchases 
  • Contribute to keeping the shop premises clean and tidy 
  • Assist the manager in ensuring stock and cash security 
  • Assist in replenishing and displaying of stock and furniture  
  • Raise awareness of St Wilfrid’s Hospice and promote hospice activities 

 

You will need:  

  • To be friendly and welcoming 
  • To be self-motivated 
  • To have confidence in cash handling (training will be given) 
  • To be flexible, reliable and happy working in a team 
  • To comply with the relevant policies and procedures of St Wilfrid’s Hospice 
  • To undertake training as invited by the manager of the role 
  • To wear a name badge when you are volunteering 

 

Training & Support: 

  • Organisational Induction Training 
  • Information Governance 
  • Site specific induction and training at your chosen shop/location 
  • Role specific training including manual handling, and steamer operation. 

 

Disclose and Barring Service (DBS) Check: Not required in this role 

 

Health and Safety Considerations in this role: 

  • Slips, trips and falls 
  • Emergency procedures (fire/first aid/escape routes) 
  • Safe manual handling 
  • Individual capability (physically able to perform tasks) 
  • Appropriate clothing, (long hair tied back, sturdy shoes)  

 

Suggested Time Commitment:   Up to three shifts a week, a shift is usually four hours