Volunteer with Central London Community Healthcare Trust

Volunteer drivers are an essential part of our team, helping us deliver care in our community. Volunteers might transport staff between sites or regularly help our nurses in visiting patients at home. You might also be asked to drop off equipment between CLCH sites or to patients at home. Whichever service you're asked to help, you'll be ensuring our people and services are where they need to be for our patients. 

Location
Harrow - Within the vicinity
Kensington & Chelsea/Westminster - Within the vicinity
Parson's Green - Within the vicinity 
Wandsworth & Merton - Within the vicinity 

Desirable skills 

• You’ll have access to your own vehicle
• You’ll have appropriate car insurance to cover you for volunteering.
• You’ll have excellent time management skills
• You’ll be a good communicator

Read the full role description here

We’re looking for a volunteer to support the Diabetes team by calling patients to remind them of their appointments, answering queries and helping with other duties to support the team.  

When patients miss appointments, it delays their care. Help our team understand why a patient might not be able to make an appointment and support them to find a solution so they can come. You’ll be making a massive difference to a patients’ experience and help us reach more people who need our help.

Location
Edgware Community Hospital

Desirable skills
•    You’ll have excellent communication skills, be empathetic and non-judgemental.
•    You’ll treat all people with politeness, dignity and respect
•    You’ll be have patience and the ability to relate and respond well to people.
•    You’ll understand the importance of confidentiality and following procedures. 
•    You’ll be able to work on own initiative and as part of a team
•    You’ll be reliable and punctual
•    You’ll have good IT and administrative skills.

Read the full role description here

We're looking for volunteers to help our Staff Wellbeing team run our brand new Rest and Relaxation Zone in Merton.  The zone is zone is a dedicated, socially distanced space with refreshments, wellbeing resources, relaxation, and support from Mental Health Minders and/or registered professionals. It provides a place for rest and recharge, space for reflection and a promotion of the requirement to take a break, unwind, and tap into wellbeing resources and support. 

Location
This role will be based at 13th floor CLCH, Civic Centre, London Rd, Morden, SM4 5DX 

Desirable skills

• You’ll be someone with a passion for wellbeing
• You’ll be compassionate, empathetic and understanding
• You’ll have great active listening skills
• You’ll understand boundaries and be able to maintain professional relationships
• You’ll have great communication skills
• You’ll be confident using IT like email, and helping edit web content

Read the full role description here

Meet and greet volunteers give our patients a warm welcome to our clinics and services. They're friendly, they answer questions and they keep people company to help us see patients promptly and deliver a great service.

Location
Finchley Memorial Hospital, North Finchley 
Edgware Community Hospital, Edgware (Please note, Edgware volunteers must be 18 or over)

Desirable skills 

• You’ll be friendly and polite
• You’ll be comfortable approaching patients and visitors in a caring manner
• You’ll be sensitive and tactful, with emotional resilience
• You’ll be reliable and good at time keeping
• You’ll understand personal and professional boundaries
• You’ll enjoy busy and dynamic clinic
• You’ll work on own initiative and ask for help when needed

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Our ward befriender volunteers make a patient's day by visiting them in the ward. They help with fun activities, friendly chats and keeping them company. Volunteers also welcome new patients to the ward and help them use tech to keep in touch with friends and family.

Location
Princess Louise Kensington Nursing Home, North Kensington
Willesden Centre, Willesden
Heathlands Court, Wimbledon

Desirable skills

• You’ll be friendly and proactive
• You’ll be able to use your initiative and ask for help when needed
• You’ll understand the importance of confidentiality
• You’ll be a good communicator with excellent people skills in person and over the phone
• You’ll be comfortable volunteering within a group or by yourself

Read the full role description here

Patient stories volunteers help us keep improving our services by chatting to patients about their experiences, showing us what's working well and what could be better. Volunteers work a Patient Experience Facilitator who matches you with patients and supports you while you collect their story. 

Desirable skills

• Excellent telephone manner and people skills.
• Computer literate
• Good communication skills.
• Comfortable engaging in conversations with new people.
• Compassionate
• Being able to use your own initiative but be able to ask for help when you need

Read the full role description here