Welcome to Our General Interest Page!
Below you will find a variety of opportunities available to support the important work of Life Transforming Ministries VITA Program.
We have opportunities for everyone. Experience is not needed. Training is available for every position, including tax law.
We have multiple sites all over Chester County and even one in Montgomery County. Volunteers choose daytime, evening and/or Saturday shifts to suit their availability in 3-5 hour increments.
If interested, fill out an application today!
We look forward to welcoming you to the VITA team!
Smiling, greeting, and treating every individual as a guest of honor will the number one qualification for this position!
Our greeters manage the waiting area by greeting all taxpayers as a VIP; will hand taxpayers forms to complete, and, if provided, offer taxpayers refreshments and snacks. Once the taxpayer has finished filling out their intake forms, the greeter introduces them to the next available preparer.
Easy-peasy, but a very valued and important role as we aim to have the best customer service in town!
There is no tax law needed, but a very short Volunteer Standards of Conduct quiz is required.
Our basic preparers are normally first year volunteers with no or little tax law experience. We will train you in tax law, and how to use the software. You will always have access to multiple helps; written guides, check sheets and instruction from other preparers at the site.
Responsibilities include participating in the intake of taxpayers which involved smiling, and making every taxpayer feel like the most important person in the room! Besides enjoying interactions with taxpayers, our basic prepares make sure we have all needed documentation to prepare the return prior to the taxpayer leaving the site. You will then scan the taxpayers paperwork and enter basic information int our software. Our goal is superb customer service!
When not processing a walk-in, you will prepare basic returns and help answer phones.
Annual IRS certification trailing includes how we operate our LTM VITA sites, training in Volunteer Standards of Conduct, Intake/Interview and Quality Review , and basic tax law.
Our advanced preparers are normally those who have succeeded in basic preparation with us in previous years. We will train you in advanced tax law, how to preform quality reviews, and how to use the software.
Responsibilities include participation in the intake of taxpayers which involves smiling, and making every taxpayer feel like the most important person in the room! Besides enjoying interactions with taxpayers, our advanced preparers make sure we have all needed documentation to prepare the return prior to the taxpayer leaving the site. You will then scan the taxpayers paperwork and enter basic information into our software. Our goal is superb customer service!
When not participating in the intake of a taxpayer, you will be preparing advanced returns. You will also be reviewing tax returns completed by other tax preparers to ensure every taxpayer receives top quality service, and that the tax returns are error free. And lastly, but just as important, helping with incoming site phone calls.
Annual IRS certification training includes how we operate our LTM VITA sites, training in Volunteer Standards of Conduct, Intake/Interview and Quality Review, and advanced tax law.
Site Coordinators are advanced preparers who have previously shadowed and learned from another experienced Site Coordinator.
Site Coordinators take on many roles such as opening the site , checking the phones for messages and returns calls. The Site Coordinators main role is to be available to the other volunteers to help them with questions as they prepare returns. A Site Coordinator can prepare basic or advanced returns and do quality reviews.
If a surprise inspection takes place, the Site Coordinator is the one who answers the questions and speaks with the IRS representative.
This particular position is at the top of the list, has more responsibilities than other volunteers, and thus is a stipend position.
Our free tax service strives to be the most accurate and best we can be. If you speak both Spanish and English, this is the position for you! Having interpreters is an excellent way to guarantee the consistency and high quality of all of VITA's important work in the community. Because you would be interacting with tax payers, a very short volunteer conduct quiz is needed for this position.
