Welcoming, extending warm greetings, and treating each person as a distinguished guest stands as the primary requirement for this role!
Our greeters oversee the waiting area with a VIP reception for all taxpayers. They provide taxpayers with necessary forms, and, if available, offer them refreshments and snacks. After the taxpayer completes their intake forms, the greeter introduces them to the next available tax preparer.
This role may be straightforward, but it holds immense value and significance in our pursuit of offering the finest customer service in the community!
No expertise in tax law is necessary, but completion of a brief Volunteer Standards of Conduct quiz is required.