Volunteering with East Suffolk & North Essex Foundation Trust


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Volunteer Opportunities

Ward Support Volunteer - All sites

Our ward support volunteers make a real difference to the hospital experience.  In this varied role you may be taking phone messages, answering a security door, helping staff make beds, spending time with patients - chatting and reminiscing, assisting at mealtimes, re-stocking supplies or running errands – if you like to be kept busy this is the role for you!

Whether you would like to give something back or are looking for experience to boost your CV or higher education application - this is a great role.  It provides you with experience in a clinical environment, can boost your confidence and help to develop your communication skills.

Shifts available 9am-5pm, Monday to Friday at all sites. Occasional evenings and weekends available but please email Volunteers@esneft.nhs.uk for details of what shifts are available before applying.

Pharmacy Greeter & Waiting Room Support - Ipswich

The Pharmacy department at Ipswich is at the forefront of healthcare delivery with a strong focus on medicines management and innovative pharmaceutical practice.

We have created a new voluntary role within the department to meet and greet hospital staff and patients. This role is to support reception staff and provide support to the dispensary team by being the point of contact in the pharmacy reception and reduce waiting times.

If you enjoy socialising and talking to others or want to build your confidence in a friendly department then this could be the role for you. Contact Volunteers@esneft.nhs.uk for more information.

Current shifts are available between 10:30am-4:30pm.

Pharmacy Deliveries Support Volunteer - Ipswich

The Pharmacy at Ipswich Hospital is at the forefront of healthcare delivery with a strong focus on medicines management and innovative pharmaceutical practice.

We have set up a new role for volunteers to support the outpatient pharmacy delivery team. This involves communicating with patients via telephone to confirm when they are able to receive delivery of medication.

If you are comfortable in a busy and sometimes noisy environment, using the telephone and liaising between staff and patients then this could be the role for you.

Current shifts are available between Monday-Friday 10am-4pm.

Please contact Volunteers@esneft.nhs.uk for more information.

Pharmacy Dispensary Support – Ipswich

Our pharmacy team supports all areas of our hospital with medications and are offering a role that will give you an insight into the world of a busy but well run pharmacy. If you can be the calm rock in an energetic and demanding environment this very clearly structured role will let you play a massive part of actively helping our patients feeling better. 

Part of this role with be Computer based, face to face communication with patients and it will give you a unique insight in the massive operations that happens between diagnosis and medication being administered.

Current shifts available Tuesdays 9am-2pm, Wednesdays 9am-1pm & 5-7pm & Thursdays 1-7pm.

Mealtime Support Volunteer - All Sites

Would you like to make a real difference to patients within the hospital? 
At any one time there are a number of patients who would benefit from additional support and encouragement at mealtimes. As a mealtime support volunteer you will directly play a part in assisting patients experience a faster recovery and enjoy better outcomes.
This role is ideal for volunteers who might have slightly less time to spare. You will be based on a ward during a busy part of the day, interacting with patients and staff, helping to build confidence, whilst meeting new people.
 
Specific training will be provided by the Trust.  
Shifts available between 11:30am-1:30pm & 4:30-6:30pm
For more details or to apply please email Volunteers@esneft.nhs.uk

Welcome Service Volunteer Ipswich

Have you ever been lost in a busy environment where everyone else seems to know where to go? You can make a big difference to all our patients and visitors who feel exactly this way. Our Welcome Service volunteers are amongst the most visible volunteers in the building and get involved in much more than pointing people in the right direction. From finding lost relatives in the carpark to assisting patients with wheelchairs… no day is like the other.

 

Shifts available Monday - Friday 9:00 - 16:00

 

Pharmacy Chemo Runner - Colchester

An exciting new role has opened in the pharmacy at Colchester Hospital. We are looking for volunteers work in the pharmacy, collecting medications and delivering them to the wards in the hospital (please note this is not the same as our Ipswich Runner role and is mainly delivering Chemo to Collingwood. Volunteers will support stores during quieter periods).

Pharmacy Runners save our clinical colleagues time so they can do what they do best: looking after our patients.

Being part of the pharmacy team, you would help to deliver a great service across the hospital, so give that treadmill a miss and get that feelgood smile after your shift knowing that yours steps are making a difference to your community.

Current shifts available are Monday, Wednesday & Friday, 8am-4:30pm & Tuesday & Thursday 1-4:30pm.

If you like being on your feet, walking and talking to people and are friendly and committed then this could be the role for you.

Audiology Support Volunteer - Ipswich Hospital

 

An exciting new role within the Ipswich audiology department to assist and enhance the service we offer to our patients.

Tasks include issuing hearing aid batteries both in hospital or by mail, assisting in linking hearing aids to mobile devices via Bluetooth and demonstrating their use, and assisting with administrative tasks. Full training will be provided so previous experience is not necessary.

Current shifts available are Monday 9am-1:30pm, Tuesday 9-3:30pm & Wednesday-Friday 1-3:30pm.

Electric Vehicle Driver - Ipswich Hospital

For those who struggle with mobility, getting from the hospital entrance to an appointment in a clinic or department is not always straight forward.  Volunteers in this role provide the solution and we're re-launching this service in 2023.

Driving one of our electric vehicles (named Albert and Victoria) in the corridors of the hospital, our volunteers collect patients from various pick up points to ensure they arrive at their appointment - safely and on time.  

Although our vehicles only operate within the hospital buildings, to volunteer for this role you must hold a current and valid, full UK driving licence which you have held for at least 5 years. You will also need to be available to cover a minimum of one shift per week. Current shifts available from 1-4pm, Tuesday & Friday. 

If you're looking for a role with lots of social interaction this could be the one for you.

Stroke/Neuro Class Volunteer - Ipswich

Our stroke patients often have changes they need to manage and get used to. This voluntary role aims to support patients to attend classes by preparing the room ready for patients to use and escorting patients to the activities. You might engage in other appropriate activities under the guidance of a member of staff and within the volunteer remit. Activities could include arts & crafts, gardening, reading, supported communication and bingo.
Current shifts available: Monday – Friday between 10:30am-12:30pm. Contact Volunteers@esneft.nhs.uk for more information or to apply.
Each week classes will follow this format.
Mondays – Upper/lower limb
Tuesdays – Lower limb
Wednesdays – Art/communication group
Thursdays – General games
Fridays – General mobility
Occasional – Relaxation

Outpatients Navigator

Have you ever been lost in a busy environment where everyone else seems to know where to go? You can make a big difference to our outpatients and visitors who feel exactly this way as one of our navigators. You will be the first person they see, making them feel welcome and safe when they reach the department. From assisting patients to check in to escalating concerns on behalf of patients… no day is like the other.

Shifts available Tuesdays & Fridays 8am-5pm & Thursdays 12:30-5pm.

Please contact Volunteers@esneft.nhs.uk for more information.

Ward Support Volunteer - Felixstowe

Our ward support volunteers make a real difference to the hospital experience.  In this varied role you may be taking phone messages, answering a security door, helping staff make beds, spending time with patients - chatting and reminiscing, assisting at mealtimes, re-stocking supplies or running errands – if you like to be kept busy this is the role for you!

Whether you would like to give something back or are looking for experience to boost your CV or higher education application - this is a great role.  It provides you with experience in a clinical environment, can boost your confidence and help to develop your communication skills.

Shifts available 9am-5pm, Monday to Friday. Occasional evenings and weekends available but please email Volunteers@esneft.nhs.uk for details of what shifts are available before applying.

Ward Support Volunteer - Bluebird Lodge - Ipswich

Our ward support volunteers make a real difference to the hospital experience.  In this varied role you may be taking phone messages, answering a security door, helping staff make beds, spending time with patients - chatting and reminiscing, assisting at mealtimes, re-stocking supplies or running errands – if you like to be kept busy this is the role for you!

Whether you would like to give something back or are looking for experience to boost your CV or higher education application - this is a great role.  It provides you with experience in a clinical environment, can boost your confidence and help to develop your communication skills.

Shifts available 9am-5pm, Monday to Friday. Occasional evenings and weekends available but please email Volunteers@esneft.nhs.uk for details of what shifts are available before applying.

Patient Experience Volunteer - All sites

Are you empathetic and friendly? Do you have a desire to improve patient experience within the NHS? Then you could be perfect for our Patient Experience Volunteer role.
We are looking for volunteers to gather feedback and engage with patients, carers, relatives and trust staff to improve the overall experience for everyone.
This opportunity is available at all sites, including Ipswich, Colchester, Clacton, Harwich, Felixstowe & Aldeburgh. Days of the week and times are flexible. If you are interested please contact Volunteers@esneft.nhs.uk for more details.

 

Ophthalmology (Eye Clinic) Volunteer - Ipswich

We have new opportunities for volunteers to assist the patient flow within the ophthalmology department (Eye Clinic). Duties include offering comfort and reassurance to patients, transferring patients (wheelchair training will be provided), liaising between patients, carers and staff and occasional hand holding during procedures.

Full training will be provided provided by the department.

Current shifts available are Tuesday-Friday, 9am-4pm & Monday 1-4pm.

Please note you must be 18 years and over for this role.

Therapy Dog - All Sites

Is your dog a registered therapy dog? We are looking for registered therapy dogs to visit our wards at Ipswich and Colchester hospitals and we currently work with both Pets As Therapy and Essex Therapy Dogs. You will be volunteering as both a child & adult workforce volunteer, providing therapeutic visits, offering companionship and friendship to our patients, visitors and staff on a one to one or group basis. 

Volunteers help to improve the patient experience through animal assisted interventions as part of a holistic approach to treatment. Providing conversation and stimulation – being a listening ear for patients’ worries and anxieties.

Volunteers will need to work in partnership with staff to help to improve the patient & carer experience through co-design & proactive involvement – engaging with patients & carers on a one-to-one basis through ward and clinic visits.

You will be required to maintain therapy registration for your dog throughout the whole period you are volunteering with us and be required to provide proof of registration.

Shifts to suit you and your dog but we are looking for regular visits.

Grounds & Garden Volunteer - Colchester

Are you a passionate gardener?
Volunteers should be available on a regular basis. You do not need horticultural qualifications, but its helpful if you have some experience of maintaining a garden or allotment. What is more important is your love of people and spending time maintaining our grounds and gardens within the hospital grounds for the enjoyment of our patients, staff and visitors.
Typical gardening tasks that volunteers will assist with will include:
  • Seedbed preparation.
  • Vegetable and flower planting, maintenance and harvesting
  • Pruning
  • General garden maintenance
Shifts to be determined by volunteer but available Monday to Friday.
For more details or to apply please email Volunteers@esneft.nhs.uk

Discharge Lounge Volunteer - Ipswich Hospital

We have an exiting new role to offer in our brand new Discharge Lounge as a support volunteer. The role includes suppling refreshments and chatting with patients, playing games, offering support and be a welcoming face in the discharge lounge.

This would be the perfect role to do alongside a friend or a chance to meet other volunteers as we are looking for two volunteers to work together.

Shifts currently available Monday to Friday, 9:30am-5:30pm

Cancer Wellbeing & Information Centres Volunteer, Colchester and Ipswich

Do you want to make a difference in the life

of someone affected by cancer?

 

Across ESNEFT we have two Cancer Wellbeing and Information Centres (based at Ipswich and Colchester hospitals) offering a wide range of vital services and support to anyone affected by cancer.

Cancer can impact all areas of a person’s life – physical, emotional, financial, relationships, work to name just a few.

The cancer wellbeing and information centres are in the unique position of being able to offer the time, personalised support and information that is so needed to help people improve their quality of life at what can be a very difficult time.

Our teams work collaboratively with hospital and community services to support people who drop in to our centres, attend our wellbeing programmes and sessions, and call us for information. 

We are expanding our services to meet the changing needs of people affected by cancer post-Covid, and we’re are keen to welcome some special people into our friendly team as volunteers, to use your experience and skills in a variety of ways to help us reach everyone affected by cancer.

Full training and support is offered, along with regular reflective practice sessions to help you grow in your role.

The wellbeing centres teams are friendly and supportive of each other so that together we can be at our best to help people who need our support.

We are looking for people who can offer a day a week to help us support people visiting and calling our centres, and for people who may have a few hours a week - a regular commitment to supporting specific projects or wellbeing initiatives, for example, education programmes, and fundraising.

 

We asked our volunteers what it is about working as part of our team that they find so worthwhile…..

 

“I worked in the health service a few years ago and I find that volunteering in the cancer wellbeing and information centre is a wonderful way to use my previous experience and life skills.   Every day and every person is different so the issues they present with are extremely varied, which leads to a very rewarding role.”

 

“Having lived through cancer myself, I can empathise with how others may be feeling.  I love being able to make a difference to how someone is feeling that day, and pay back some of the invaluable support I received myself at a very difficult time.”

 

If you’d like to find out more about helping us with our mission to ensure everyone affected by cancer has access to the wellbeing support and information they need to improve their quality of life, give us a call and arrange to pop in and met the team at either centre!

 

If you’re interested in supporting us at the Cancer Wellbeing and Information Centre at Ipswich Hospital,

 

  • Call us on: 01473 715748
  • Email us:  cancer.support@ipswichhospital.nhs.uk

 

If you’re interested in supporting us at the Cancer Wellbeing and Information Centre at Colchester Hospital,

  • Call us on: 01206 745347
  • Email us:  esneft.cancerwell-beingcentre@nhs.uk

 

We would love to meet you!

Gillian

 

Gillian Clarke

Cancer Wellbeing & Information Centres Manager

ESNEFT

https://www.ipswichcancerinformation.co.uk/

 

A&E Support Volunteer - Colchester

Here in our A&E departments we see cases of all kinds – our A&E Support Volunteers are in the midst of it all and literally, you never know what will come through the door next. Our Volunteers sit with patients and relatives, escort them to other parts of the hospital if necessary, provide refreshments, tidy around the A&E department, stock up equipment, run small errands and generally support the adult emergency department workforce. 

Please note the minimum age for this role is 18 years.

Interested? Contact us before registering and we will be able to schedule you in for a shadow shift with an existing A&E Support Volunteer.

volunteers@esneft.nhs.uk

01473 704 473

Various shifts available including weekends and evenings.

 

Butterfly Volunteer - end of life care - Ipswich and Colchester

                                                     

Our amazing Butterfly Volunteers provide support to hospital patients at the last days of their lives. Comprehensive training will be provided by our Butterfly Volunteer Coordinators to make you feel confident for this invaluable and incredibly rewarding role.

Butterfly volunteers sit with patients when their loved one needs a break and liaise with staff and family members as appropriate to make the final days in a patient’s life as peaceful as possible. What an incredible thing to do for someone. We tip our hats.

If you want to find out more about this role and have an honest no obligation conversation please contact our Butterfly Coordinators via:

Butterfly.volunteers@esneft.nhs.uk

Emi (Colchester) 07342 074790

Pam (Ipswich) 07342 074834

Woolverstone MacMillan Centre – Ipswich

Like to have a chat and a cuppa, whilst getting your steps in too? Our busy MacMillan day unit sees 60-100 patients per day. Helping with things such as making a hot drink and having a chat, really does make a difference to our patients at a difficult time in their lives. Also helping to collect things from pharmacy and restocking supplies helps to free up staff so they can do what they do best: looking after our patients while they are going through their cancer treatment.

Shifts available Monday to Friday 9:00 – 16:00

Charity Event Support Volunteer

 

Ad-hoc volunteering opportunity where a couple of hours can make all the difference, including evenings and weekends - Charity Event Support Volunteer

Volunteering can be very rewarding. It can lead to new skills and friends, or you may discover a hidden talent, all while helping us make a difference.

As our charity continues to grow we're looking for volunteers to support us with our fundraising events and engagement within the community. We currently organise and support many events throughout the year including our charity organised Abseil, Hospital Hero Hike and Santa Fun Run. We also support in the community with bucket collections, information stands and fun days.

Any time you can give us in support of these events is really appreciated. We look forward to receiving your application.

https://colchesteripswichcharity.org.uk/

 

Ward Support Volunteer - Aldeburgh

Our ward support volunteers make a real difference to the hospital experience.  In this varied role you may be taking phone messages, answering a security door, helping staff make beds, spending time with patients - chatting and reminiscing, assisting at mealtimes, re-stocking supplies or running errands – if you like to be kept busy this is the role for you!

Whether you would like to give something back or are looking for experience to boost your CV or higher education application - this is a great role.  It provides you with experience in a clinical environment, can boost your confidence and help to develop your communication skills.

Shifts available 9am-5pm, Monday to Friday. Occasional evenings and weekends available but please email Volunteers@esneft.nhs.uk for details of what shifts are available before applying.

ESNEFT Mission Statement

At East Suffolk and North Essex NHS Foundation Trust (ESNEFT) we provide hospital and community health care services for Colchester, Ipswich and local areas.

Our mission is to continue to meet the principles of the NHS identified in 1948, that good healthcare should be available to all, regardless of ability to pay.