Volunteering with East Suffolk & North Essex Foundation Trust


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Volunteer Opportunities

Mealtime Support Volunteer - All Sites

Would you like to make a real difference to patients within the hospital? 
At any one time there are a number of patients who would benefit from additional support and encouragement at mealtimes. As a mealtime support volunteer you will directly play a part in assisting patients experience a faster recovery and enjoy better outcomes.
This role is ideal for volunteers who might have slightly less time to spare. You will be based on a ward during a busy part of the day, interacting with patients and staff, helping to build confidence, whilst meeting new people.
 
Specific training will be provided by the Trust.  
Shifts available between 11:30am-1:30pm & 4:30-6:30pm, Monday to Friday.
For more details or to apply please email Volunteers@esneft.nhs.uk. Applicants must be aged 18 and over. Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.

'This Is Me' Support Volunteer - Colchester & Ipswich

We are looking for volunteers to support and aid the nursing teams to provide person centred care to those patients who are living with dementia.

This is an exciting role where you really can make a difference to a patients hospital stay by giving them a voice when completing 'This Is Me' paperwork which will enable clinical staff to engage with patients about what interests them which opens the door to more engaging conversations.

In this role you would get to visit different wards and patients each shift, ensuring no shifts are ever the same. So if you are active, someone who likes talking to others and would like the opportunity to make a real difference to the care of patients who don’t always have a voice than this could be the perfect role for you.

Current shifts available Monday-Friday 10am-2pm. Please contact Volunteers@esneft.nhs.uk for more information. 

Applicants must be aged 18 and over. Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.

A&E Support Volunteer - Colchester

Would you like to play a crucial role in supporting patients in a fast-paced environment?

Can you provide emotional reassurance and practical support to ensure the best possible patient experience during a stressful time?

Can you think on your feet and use your own initiative, as well as being a friendly face to put our most vulnerable patients at ease?

If you answered yes to all of these, our A&E team would love to meet you.

Colchester A&E department are currently seeking volunteers to come in and provide much-needed support to our patients and staff by:

  • Providing nutritional support/refreshments to patients and visitors
  • Supporting patients/relatives on a 1:1 basis by talking and listening to them
  • Offering directional support to guide patients to the correct areas
  • Stocking up leaflets, medical equipment, slide sheets, linen and other items
  • General cleaning and tidying around ED - including pantry
  • Support in completing forms and conducting 1:1 Patient Questionnaires

Current shifts are available Monday-Sunday 8am-10pm

A message from Kieran, Colchester A&E Volunteer.

"I wanted a fast-paced and interesting role so specifically asked to volunteer in A&E.

I really enjoy chatting to the patients, particularly those who are on their own. They are all so grateful and appreciate the fact that you're able to spend time with them, as sometimes just having a conversation can make a big difference."

If this sounds like something you'd like to try and you can spare 2-4 hours on the same time/day each week, please contact Volunteers@esneft.nhs.uk and we will arrange a trial shift for you. Due to the nature of A&E this role is open to over 18s only.

Please note the minimum age for this role is 18 years.

volunteers@esneft.nhs.uk

01473 704 473

Various shifts available but weekend and evening availability is limited so please check before applying.

 

Reader's Panel Volunteer - Remote Working

Do you have a good eye for detail, access to your own email address and a commitment to meeting deadlines? Then you could be perfect for our new Reader's Panel Volunteer role.

We are looking for volunteers who can help our Leaflets team ensure our patients have a clear, informative, and jargon-free leaflet, they are better equipped to manage their conditions and feel confident in their treatment choices. This would play an essential part in allowing patients to make informed health decisions and take control of their healthcare journey. 

This role provides a flexible opportunity for those with more limited time and those who may wish to support the Trust without attending any of our hospitals. 

We would like volunteers from a range of different backgrounds to enable us to take into account feedback from as wide a population as possible.

Contact Volunteers@esneft.nhs.uk for more information on how you can get involved.

PLACE Patient Assessor Volunteer - All sites

 

As a Trust we provide various services to the community and these assessments allow the Trust to audit its activities, learning from our triumphs and developing areas that require improvement, all of which is from a patient perspective.  

 

PLACE Lite assessments are a bite sized audit designed to assess the environment, which has different elements associated, such as cleaning, maintenance, dementia, food assessing etc.  These are conducted throughout the year giving the Trust an opportunity to pro-actively assess and make changes where recommended.

 

Full PLACE assessments are the formal assessments which are conducted during September – November and the results of these are sent to NHS England to publicly display on its website.  Allowing the public and patients alike to see the strengths and weaknesses of the Trust.

 

To enable this, we would like the support of volunteers from various backgrounds with different outlooks to help facilitate assessments throughout the Trust.  This will help improve the experiences of stakeholders that use the Trust sites and services.

 

So if you are looking to support the Trust but cannot commit to weekly shifts this could be the perfect role for you. For more information please contact Volunteers@esneft.nhs.uk

ESEOC Welcome Service

Have you ever been lost in a busy environment where everyone else seems to know where to go? You can make a big difference to our patients and visitors who feel exactly this way as one of our navigators in our brand new Essex and Suffolk Elective Orthopaedic Centre at Colchester Hospital which open in August 2024.

You will be the first person they see, making them feel welcome and safe when they reach the department. From assisting patients to check in to escalating concerns on behalf of patients… no day is like the other.

Shifts available Monday to Friday 7am-8pm.

Please contact Volunteers@esneft.nhs.uk for more information before applying. Please note this role is to start in August 2024 but we would encourage applicants to apply as soon as possible to ensure you are ready to start once the centre opens. Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.

ESEOC Ward Support - Colchester

Our ward support volunteers make a real difference to the hospital experience and you could be involved in our brand new Essex and Suffolk Elective Orthopaedic Centre at Colchester Hospital which open in August 2024

In this varied role you may be taking phone messages, answering a security door, helping staff make beds, spending time with patients - chatting and reminiscing, assisting at mealtimes, re-stocking supplies or running errands – if you like to be kept busy this is the role for you!

Whether you would like to give something back or are looking for experience to boost your CV or higher education application - this is a great role.  It provides you with experience in a clinical environment, can boost your confidence and help to develop your communication skills.

Shifts available 8am-5pm, Monday to Friday. Please email Volunteers@esneft.nhs.uk for details of what shifts are available before applying.

Please note this role is to start in August 2024 but we would encourage applicants to apply as soon as possible to ensure you are ready to start once the centre opens. Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.

DXA & MCAS Greeter Volunteer - Ipswich

We have a new opportunity for volunteers to assist the patient flow within the busy DXA & MCAS department at Ipswich hospital. Duties could include offering comfort and reassurance to patients, liaising between patients, carers and department staff and reassuring patients regarding waiting times.

This is a busy role which includes admin tasks within the department so if you think your skillset lies in admin but would like some patient contact and be a part of a busy outpatients department then this could be the role for you.

Current shifts are available between 9am and 12:30pm Tuesday-Thursday.

Applicants must be aged over 18 years. Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.

Pharmacy Deliveries Support Volunteer - Ipswich

The Pharmacy at Ipswich Hospital is at the forefront of healthcare delivery with a strong focus on medicines management and innovative pharmaceutical practice.

We have set up a new role for volunteers to support the outpatient pharmacy delivery team. This involves communicating with patients via telephone to confirm when they are able to receive delivery of medication.

If you are comfortable in a busy and sometimes noisy environment, using the telephone and liaising between staff and patients then this could be the role for you.

Current shifts are available between Monday, Tuesday, Thursday & Friday 10am-4:30pm & Wednesday 10am-2pm.

Please contact Volunteers@esneft.nhs.uk for more information. Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.

Pharmacy Greeter & Waiting Room Support - Ipswich

The Pharmacy department at Ipswich is at the forefront of healthcare delivery with a strong focus on medicines management and innovative pharmaceutical practice.

We have created a new voluntary role within the department to meet and greet hospital staff and patients. This role is to support reception staff and provide support to the dispensary team by being the point of contact in the pharmacy reception and reduce waiting times.

If you enjoy socialising and talking to others or want to build your confidence in a friendly department then this could be the role for you. Contact Volunteers@esneft.nhs.uk for more information.

Current shifts are available between 10:30am-4:30pm.

Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.

Ward Support Volunteer - Colchester & Ipswich

Our ward support volunteers make a real difference to the hospital experience.  In this varied role you may be taking phone messages, answering a security door, helping staff make beds, spending time with patients - chatting and reminiscing, assisting at mealtimes, re-stocking supplies or running errands – if you like to be kept busy this is the role for you!

Whether you would like to give something back or are looking for experience to boost your CV or higher education application - this is a great role.  It provides you with experience in a clinical environment, can boost your confidence and help to develop your communication skills.

Shifts available 9am-5pm, Monday to Friday at all sites. Please email Volunteers@esneft.nhs.uk for details of what shifts are available before applying.

Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.

Early Discharge Admin Support - Allington House

If you think your skillset lies more in admin, organisation and the all important but often unsung background work that goes with every patient we see, why not join us in one of our valuable admin volunteer roles. We currently have an opportunity at our office at Allington House on Woodbridge Road, Ipswich.

Current shifts are available Monday & Wednesday to Friday, between 9am and 5pm.

Tasks may include answering telephone enquiries, photocopying, filing and mail outs.

Applicants must be aged 18 and over. Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.

Breast Clinic Volunteer - Ipswich

We have an exiting new role to offer in our brand new Breast Clinic as a support volunteer. The role includes suppling refreshments and chatting with patients, offering support and be a welcoming face in the clinic.

Shifts currently available Monday & Fridays 8:30am-1pm & Tuesdays 8:30am-1pm or 1:30-5pm

Applicants must be aged 18 and over. Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.

Stroke/Neuro Class Volunteer - Ipswich

Our stroke patients often have changes they need to manage and get used to. This voluntary role aims to support patients to attend classes by preparing the room ready for patients to use and escorting patients to the activities. You might engage in other appropriate activities under the guidance of a member of staff and within the volunteer remit. Activities could include arts & crafts, gardening, reading, supported communication and bingo.
Current shifts available: Monday, Tuesday, Thursday & Friday between 10:30am-12:30pm. Contact Volunteers@esneft.nhs.uk for more information or to apply.
 
Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.
Each week classes will follow this format.
Mondays – Upper/lower limb
Tuesdays – Lower limb
Wednesdays – Art/communication group
Thursdays – General games
Fridays – General mobility
Occasional – Relaxation

Discharge Lounge Volunteer - Ipswich Hospital

We have an exiting new role to offer in our brand new Discharge Lounge as a support volunteer. The role includes suppling refreshments and chatting with patients, playing games, offering support and be a welcoming face in the discharge lounge.

This would be the perfect role to do alongside a friend or a chance to meet other volunteers as we are looking for two volunteers to work together.

Shifts currently available Monday to Friday, 9:30am-5:30pm.

Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.

Administration - Colchester & Ipswich

If you think your skillset lies more in admin, organisation and the all important but often unsung background work that goes with every patient we see, why not join us in one of our valuable admin volunteer roles. We currently have opportunities at both Colchester and Ipswich Hospitals

Talk to us and we can make sure we match you up with the right role.

Tasks may include answering telephone enquiries, photocopying, filing and mail outs.

Our admin roles are only available Monday to Friday, 8am-5pm but please email Volunteers@esneft.nhs.uk for details of specific roles and shifts available.

Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.

 

Welcome Service Volunteer Ipswich

Have you ever been lost in a busy environment where everyone else seems to know where to go? You can make a big difference to all our patients and visitors who feel exactly this way. Our Welcome Service volunteers are amongst the most visible volunteers in the building and get involved in much more than pointing people in the right direction. From finding lost relatives in the carpark to assisting patients with wheelchairs… no day is like the other.

Shifts available Monday - Friday 9:00 - 16:00

Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.

Ward Support Volunteer - Felixstowe

Our ward support volunteers make a real difference to the hospital experience.  In this varied role you may be taking phone messages, answering a security door, helping staff make beds, spending time with patients - chatting and reminiscing, assisting at mealtimes, re-stocking supplies or running errands – if you like to be kept busy this is the role for you!

Whether you would like to give something back or are looking for experience to boost your CV or higher education application - this is a great role.  It provides you with experience in a clinical environment, can boost your confidence and help to develop your communication skills.

Shifts available 9am-5pm, Monday to Friday. Please email Volunteers@esneft.nhs.uk for details of what shifts are available before applying.

Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.

Ward Support Volunteer - Bluebird Lodge - Ipswich

Our ward support volunteers make a real difference to the hospital experience.  In this varied role you may be taking phone messages, answering a security door, helping staff make beds, spending time with patients - chatting and reminiscing, assisting at mealtimes, re-stocking supplies or running errands – if you like to be kept busy this is the role for you!

Whether you would like to give something back or are looking for experience to boost your CV or higher education application - this is a great role.  It provides you with experience in a clinical environment, can boost your confidence and help to develop your communication skills.

Shifts available 9am-5pm, Monday to Friday. Please email Volunteers@esneft.nhs.uk for details of what shifts are available before applying.

Applicants must be aged 18 years and over. Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.

Patient Experience Volunteer - All sites

Are you empathetic and friendly? Do you have a desire to improve patient experience within the NHS? Then you could be perfect for our Patient Experience Volunteer role.
We are looking for volunteers to gather feedback and engage with patients, carers, relatives and trust staff to improve the overall experience for everyone.
This opportunity is available at all sites, including Ipswich, Colchester, Clacton, Harwich, Felixstowe & Aldeburgh. Days of the week and times are flexible. If you are interested please contact Volunteers@esneft.nhs.uk for more details.

 

Charity Event Support Volunteer

 

Ad-hoc volunteering opportunity where a couple of hours can make all the difference, including evenings and weekends - Charity Event Support Volunteer

Volunteering can be very rewarding. It can lead to new skills and friends, or you may discover a hidden talent, all while helping us make a difference.

As our charity continues to grow we're looking for volunteers to support us with our fundraising events and engagement within the community. We currently organise and support many events throughout the year including our charity organised Abseil, Hospital Hero Hike and Santa Fun Run. We also support in the community with bucket collections, information stands and fun days.

Any time you can give us in support of these events is really appreciated. We look forward to receiving your application.

https://colchesteripswichcharity.org.uk/

 

Therapy Dog - All Sites

Is your dog a registered therapy dog? We are looking for registered therapy dogs to visit our wards at Ipswich and Colchester hospitals and we currently work with both Pets As Therapy and Essex Therapy Dogs. You will be volunteering as both a child & adult workforce volunteer, providing therapeutic visits, offering companionship and friendship to our patients, visitors and staff on a one to one or group basis. 

Volunteers help to improve the patient experience through animal assisted interventions as part of a holistic approach to treatment. Providing conversation and stimulation – being a listening ear for patients’ worries and anxieties.

Volunteers will need to work in partnership with staff to help to improve the patient & carer experience through co-design & proactive involvement – engaging with patients & carers on a one-to-one basis through ward and clinic visits.

You will be required to maintain therapy registration for your dog throughout the whole period you are volunteering with us and be required to provide proof of registration.

Please email Volunteers@esneft.nhs.uk for details of when you and your dog could visit.

Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.

Grounds & Garden Volunteer - Colchester

Are you a passionate gardener?
Volunteers should be available on a regular basis. You do not need horticultural qualifications, but its helpful if you have some experience of maintaining a garden or allotment. What is more important is your love of people and spending time maintaining our grounds and gardens within the hospital grounds for the enjoyment of our patients, staff and visitors.
Typical gardening tasks that volunteers will assist with will include:
  • Seedbed preparation.
  • Vegetable and flower planting, maintenance and harvesting
  • Pruning
  • General garden maintenance
Shifts are on Wednesdays with the RHS Gardening club.
For more details or to apply please email Volunteers@esneft.nhs.uk

Ward Support Volunteer - Aldeburgh

Our ward support volunteers make a real difference to the hospital experience.  In this varied role you may be taking phone messages, answering a security door, helping staff make beds, spending time with patients - chatting and reminiscing, assisting at mealtimes, re-stocking supplies or running errands – if you like to be kept busy this is the role for you!

Whether you would like to give something back or are looking for experience to boost your CV or higher education application - this is a great role.  It provides you with experience in a clinical environment, can boost your confidence and help to develop your communication skills.

Shifts available 9am-5pm, Monday to Friday. Please email Volunteers@esneft.nhs.uk for details of what shifts are available before applying.

Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.

HR Help Desk Analyst Support Volunteer - IP-City - Ipswich

If you think your skillset lies more in admin, organisation and the all important but often unsung background work that goes with every patient we see, why not join us in one of our valuable admin volunteer roles. We currently have an opportunity at our office at IP-City in Bath Street, Ipswich

Current shifts are available Monday, Wednesday & Friday, between 10am-4pm & Tuesday 8am-4pm.

Tasks may include answering telephone enquiries, photocopying, filing and mail outs.

Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.

Collingwood Centre Volunteer - Colchester

Like to have a chat and a cuppa, whilst getting your steps in too? Our busy Collingwood Centre day unit sees 60-100 patients per day. Helping with things such as making a hot drink and having a chat, really does make a difference to our patients at a difficult time in their lives. Also helping to collect things from pharmacy and restocking supplies helps to free up staff so they can do what they do best: looking after our patients while they are going through their cancer treatment.

Current shifts available Monday & Wednesday 9am-5pm and Tuesdays, Thursdays & Fridays 2-5pm. Please contact Volunteers@esneft.nhs.uk for more information.

Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.

Pharmacy Chemo Runner - Colchester

An exciting new role has opened in the pharmacy at Colchester Hospital. We are looking for volunteers work in the pharmacy, collecting medications and delivering them to the wards in the hospital (please note this is not the same as our Ipswich Runner role and is mainly delivering Chemo to Collingwood. Volunteers will support stores during quieter periods).

Pharmacy Runners save our clinical colleagues time so they can do what they do best: looking after our patients.

Being part of the pharmacy team, you would help to deliver a great service across the hospital, so give that treadmill a miss and get that feelgood smile after your shift knowing that yours steps are making a difference to your community.

Current shifts available are Tuesday, Wednesday & Friday 1-4:30pm & Thursday 8am-4:30pm.

If you like being on your feet, walking and talking to people and are friendly and committed then this could be the role for you.

Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.

Audiology Support Volunteer - Ipswich Hospital

 

An exciting new role within the Ipswich audiology department to assist and enhance the service we offer to our patients.

Tasks include issuing hearing aid batteries both in hospital or by mail, assisting in linking hearing aids to mobile devices via Bluetooth and demonstrating their use, and assisting with administrative tasks. Full training will be provided so previous experience is not necessary.

Current shifts available are Tuesday 9am-3:30pm.

Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.

Outpatients Navigator - Colchester

Have you ever been lost in a busy environment where everyone else seems to know where to go? You can make a big difference to our outpatients and visitors who feel exactly this way as one of our navigators. You will be the first person they see, making them feel welcome and safe when they reach the department. From assisting patients to check in to escalating concerns on behalf of patients… no day is like the other.

Shifts available Tuesdays 1-5pm, Wednesdays 9am-1pm & Fridays 8am-5pm.

Please contact Volunteers@esneft.nhs.uk for more information. Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.

Pharmacy Dispensary Support - Colchester

An exciting new role has opened in the pharmacy at Colchester Hospital. We are looking for volunteers to assist in the smooth running of the department, supporting the outpatient and delivery team staff. 

The Pharmacy Department is at the front of healthcare delivery with a strong focus on medicines management and innovative pharmaceutical practice.

Being part of the pharmacy team, you would help to deliver a great service across the hospital. This role will give you experience of using hospital systems, a chance to develop your communications skills with staff and patients and exposure to a busy NHS Pharmacy.

If you have a positive attitude and computer skills then this could be the role for you.

Current shifts available are Monday 1–5pm & Tuesday-Friday 9am-5pm.

Applicants must be aged 18 and over. Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.

Collingwood Centre Admin & Greeter Volunteer - Colchester

We have a new opportunity for volunteers to assist the patient flow within the Collingwood Centre at Colchester hospital. Duties could include offering comfort and reassurance to patients, liaising between patients, carers and department staff and reassuring patients regarding waiting times.

This is a busy role which includes admin tasks within the department so if you think your skillset lies in admin but would like some patient contact and be a part of a busy outpatients department then this could be the role for you.

Current shifts are available between 9am and 5pm Monday, Tuesday, Wednesday & Friday.

Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.

Ophthalmology (Eye Clinic) Volunteer - Ipswich

We have new opportunities for volunteers to assist the patient flow within the ophthalmology department (Eye Clinic). Duties include offering comfort and reassurance to patients, transferring patients (wheelchair training will be provided), liaising between patients, carers and staff and occasional hand holding during procedures.

Full training will be provided provided by the department.

Current shifts available are Monday & Thursday 1-4pm & Tuesday, Wednesday & Friday, 9am-4pm.

Please note you must be 18 years and over for this role. Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.

Woolverstone MacMillan Centre – Ipswich

Like to have a chat and a cuppa, whilst getting your steps in too? Our busy MacMillan day unit sees 60-100 patients per day. Helping with things such as making a hot drink and having a chat, really does make a difference to our patients at a difficult time in their lives. Also helping to collect things from pharmacy and restocking supplies helps to free up staff so they can do what they do best: looking after our patients while they are going through their cancer treatment.

Current shifts available Monday & Thursday 2:30-4pm, Tuesday 9am-12pm & Wednesday & Fridays 9am-4pm.

Please note this role is not available on an ad-hoc basis and you must be able to commit to the same shift each week.

ESNEFT Mission Statement

At East Suffolk and North Essex NHS Foundation Trust (ESNEFT) we provide hospital and community health care services for Colchester, Ipswich and local areas.

Our mission is to continue to meet the principles of the NHS identified in 1948, that good healthcare should be available to all, regardless of ability to pay.