Emergency Department Support Volunteer - Colchester only
🌟 Volunteer Opportunity: Emergency Department Support 🌟
Are you passionate about helping others and making a real difference in your community? Join our team as a Volunteer in the Emergency Department (ED) at Colchester Hospital, and be a vital part of supporting patients, visitors, and staff during times of urgent need.
📍 Locations:
- Colchester Hospital
🕒 Time Commitment:
We are looking for a commitment of around 4 hours on the same time/day each week
Currently shifts are available
- Monday 12-10pm
- Tuesday 4-10pm
- Wednesday 8am-10pm
- Thursday 8am-3pm
- Friday 8am-10pm
- Saturday 8am-10pm
- Sunday 8am-10pm
If applying for evening or weekend shift please note, you must be able to attend an interview, trial shift and induction during office hours to complete our recruitment process which are between 8am-4pm Monday-Friday.
About the Role:
As a Volunteer in our busy Emergency Department, you’ll provide compassionate, non-clinical support to patients, families, and staff. This is a highly rewarding role for individuals who are calm under pressure, friendly, and proactive.
Your responsibilities may include:
- Offering reassurance and a friendly presence to patients and visitors
- Provide nutritional support/refreshments to patients and visitors
- Helping patients navigate the department (where appropriate)
- Assisting with basic comfort measures (e.g. fetching blankets or water)
- Supporting staff with non-medical tasks to improve patient experience
- Keeping waiting areas tidy and welcoming
Who We’re Looking For:
- Warm, approachable, and empathetic individuals
- Good communication and interpersonal skills
- Reliable, punctual, and committed to helping others
- Able to maintain confidentiality and remain calm in a busy environment
- Minimum age: 17
Previous experience in healthcare or volunteering is welcome but not essential – full training will be provided.
What You’ll Gain:
- Experience in a fast-paced hospital setting
- Valuable skills in communication and patient support
- Confidence and fulfilment from helping others
- A supportive team and ongoing training opportunities
How to Apply:
If you’re ready to make a difference and become part of the East Suffolk and North Essex NHS Foundation Trust (ESNEFT) volunteer community, we’d love to hear from you!
👉 Complete our application form
📧 Or contact our Voluntary Services team: Volunteers@esneft.nhs.uk
📞 Phone: 01473 704473
Together, we can make every moment count in the Emergency Department. Join us today.
