Get Ready for a Life-Changing Volunteer Experience! 

Requirements of our Onboarding Process

JourneyCare requires that all adult volunteers (age 16+) attend a 5½ orientation session that covers Hospice 101, Overview of JourneyCare, Our Services and How You Can Help, Customer Service, Patients’ Rights/HIPAA and Documentation. You’ll also hear from several current volunteers. Training will also include online courses. Applicants must get a 2-step tuberculosis (TB) test, receive clearance from a medical practitioner, provide two personal references (non-relatives) and submit to a background check.

Scroll down and click the New Volunteer Orientation link below to see the schedule of our upcoming trainings. 

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Volunteer Assignment Areas

CareCenters & Patient Census Levels

CareCenters & Patient Census Levels 

(as of 11/30/21) 


CareCenter Location Patient Census

Arlington Heights

Hospice Care Center at Northwest Community Hospital

800 W Central Road (9th floor)

Nurses Station Phone: 847-467-7423



Pepper Family Hospice Care Center

405 Lake Zurich Road

Nurses Station Phone:224-770-2590



Ada F. Addington Hospice Care Center

Rush University Medical Center

710 S Paulina St

Nurses Station Phone: 312-942-4516



Marshak Family Care Center

2050 Claire Ct

Nurses Station Phone: 847-510-2273