Friends of Royal Perth Hospital Volunteer Group


"Friends of Royal Perth Hospital" began in 1957 when the then hospital administrator, Mr Joseph Griffith OBE, recognised the need for a new voluntary service. Six services were implemented which have  changed over the 60 plus years to meet the needs of the staff and patients in the hospital. We currently have fourteen service programs functioning at the hospital.

     A "Friend" is a volunteer who is prepared to give time in the service of others.

                     We look forward to you being a part of our team

I would like to volunteer

Fill in an application

Already use MyImpactPage.com to volunteer with this organization?
Log in to your account

Get Social

Share this

Volunteer Opportunities

Patient Service

Patient Services volunteers visit wards Monday to Friday mornings to chat with patients and to provide magazines/books, laundry services and any other non-professional support that will assist patients during their stay in hospital.

Key Tasks:

  • Visit wards as allocated and offer service to inpatients who have minimal family support e.g.country patients
  • Distribute Friends leaflets, magazines, newspapers, Laundry service forms and small purchases
  • Offer shopping, laundry service 
  • Check for phone messages and the Information/Day book for Patient Laundry requests
  • Adhere to infection control guidelines as directed


Required skills and Attributes:

  • Excellent communication, active listening and interpersonal skills
  • Maintaintains an open and approachable manner and treats others with diginity, respect and fairness
  • Work together in a co-ordinated way
  • Ensure all communication, whether spoken or written, are courteous and respectful
  • Be mindful of patients medical/personal confidentiality. Do not discuss any health issues with patients or visitors
  • Demonstrate respect for people of all cultures and background

Application process:

  • Minimum age 18 years
  • Complete an application form
  • Criminal Record Check
  • Health Screening
  • Working with Children Check, depending on the service allocated.
  • Attend an interview
  • Complete an induction

 

 

 

 

 

General Service

Volunteers provide an essential concierge service in the Emergency Department and at Victoria Square entrance.
It is often helpful to be guided to where you need to go in a large unfamiliar environment like RPH.
This service also includes assisting patients in the Transit Lounge who are waiting to go home.

Key Tasks:

  • Provide Concierge Service to public at Victoria Square Entrance
  • Provide Concierge Service In Emergency Department
  • Transit Lounge assisting  patients and staff
  • Identify and assist people who require wayfinding support by providing direction, if necessary, escorting, them to their required location within the hospital
  • Provide general information relating to hospital facilities and services
  • Assist with arranging taxis and provide information on public transport services
  • If a wheelchair is required for a patient, the volunteer can take the patient to the located if they have had mandatory training in wheelchairs assistance
  • Alternatively the ward clerk or reception will contact the call room for orderly assistance

Required skills and attributes:

  • Work together in a co-ordinated way
  • Excellent communication, active listening and interpersonal skills
  • Maintaintains an open and approachable manner and treats others with diginity, respect and fairness
  • Ensure all communication, whether spoken or written, are courteous and respectful
  • Be mindful of patients medical/personal confidentiality. Do not discuss any health issues with patients or visitors
  • Demonstrate respect for people of all cultures and background

Application process:

  • Minimum age 18 years
  • Complete an application form
  • Criminal Record Check
  • Health Screening
  • Working with Children Check, depending on the service allocated.
  • Attend an interview
  • Complete an induction

 

 

 

 

 

 

 

Outpatient Service

This service assists patients, visitors and staff in many clinic areas including Breast Assessment, Cardiology and Hypertension clinics.

In addition, the Intensive Care Unit reception service provides an essential liaison service for relatives whose loved ones are in the Intensive Care Unit.

Key Tasks:

  • Reception duties Goderich St, Outpatient Clinics
  • Support staff and clients at the Breast Assessment Clinic
  • Assist visitors at the ICU reception
  • Cardiology Department administrative duties

Required skills and attributes:

  • Work together in a co-ordinated way
  • Excellent communication, active listening and interpersonal skills
  • Maintaintains an open and approachable manner and treats others with diginity, respect and fairness
  • Ensure all communication, whether spoken or written, is courteous and respectful
  • Be mindful of patients medical/personal confidentiality. Do not discuss any health issues with patients or visitors
  • Demonstrate respect for people of all cultures and backgrounds

Application process:

  • Minimum age 18 years
  • Complete an application form
  • Criminal Record Check
  • Health Screening
  • Working with Children Check, depending on the service allocated.
  • Attend an interview
  • Complete an induction

 

 

 

 

RPH Museum Service

RPH Museum Page

For those who like history this is the place to volunteer. 
The Museum has a Curator and a small group of committed volunteers who are involved in researching, recording and conserving the historical objects, photographs and documents that tell the story of the establishment and development of health services in this state. 

Key Tasks:

Specific museum tasks are allocated by the Curator and may include:

  • Research
  • Cataloguing and conserving historical objects, photographs, and archives
  • Welcoming the public and contributing to guided tours and educational programs
  • Adhere to infection control guidelines as directed

Required skills and attributes:

  • Excellent communication, active listening and interpersonal skills
  • Maintaintains an open and approachable manner and treats others with diginity, respect and fairness
  • Work together in a coordinated way
  • Ensures all communication, whether spoken or written, are courteous and respectful
  • Be mindful of patients medical/personal confidentiality. Do not discuss any health issues with patients of visitors.
  • Demonstrates respect for people of all cultures and background

Application process:

  • Minimum age 18 years
  • Complete an application form
  • Criminal Record Check
  • Health Screening
  • Working with Children Check, depending on the service allocated.
  • Attend an interview
  • Complete an induction and training

 

 

 

 

 

Information and Support Service

Activities in this service include supporting the administrative side of the Friends of RPH, including the preparation and distribution of the Friends newsletter, and coordinating the receipt of and sorting the donated magazines for distribution to outpatient areas.
This service also undertakes work for various hospital departments in a relaxed environment having a cuppa and a chat.

Key Tasks:

  • Administrative duties to support  the work of the Friends
  • Provide magazines to clinics and waiting areas

Required skills / attributes / Qualifications:

  • Excellent communication, active listening and interpersonal skills
  • Maintaintains an open and approachable manner and treats others with diginity, respect and fairness

Application process:

  • Minimum age 18 years
  • Complete an application form
  • Criminal Record Check
  • Health Screening
  • Working with Children Check, depending on the service allocated.
  • Attend an interview
  • Complete an induction

 

 

 

 

 

Shop/Ward Trolley/Outpatient Kiosk

Volunteers serve in the Friends Shop with the profits from the shop donated to the hospital.

Other volunteers provide a shop trolley service selling to the patients who cannot leave the ward area.

Volunteers also assist in the main Outpatient Clinic in Goderich Street serving hot drinks and snacks at the Friends Kiosk.

Key Tasks:

  • Serve and provide customer service in the Friends Gift Shop 
  • Assist the shop manager by stocking the fridge and shelves as required
  • Provide a Ward Trolley Service
  • Serve and provide customer service in the Outpatient Kiosk

Required skills and attributes:

  • Excellent communication, active listening and interpersonal skills
  • Maintaintains an open and approachable manner and treats others with diginity, respect and fairness
  • Work together in a co-ordinated way
  • Ensure all communication, whether spoken or written, are courteous and respectful
  • Be mindful of patient’s medical/personal confidentiality. Do not discuss any health issues with patients or visitors
  • Demonstrate respect for people of all cultures and backgrounds

Application process:

  • Minimum age 18 years
  • Complete an application form
  • Criminal Record Check
  • Health Screening
  • Working with Children Check, depending on the service allocated.
  • Attend an interview
  • Complete an induction

 

 

 

 

 

 

 

Our Purpose:

  • To serve with excellence
  • To complement the hospital services and programs for our patients, visitors, staff and our own volunteers
  • To help alleviate the trauma of hospitalisation

 

Our Values:

  • Compassion: Kind, caring, approachable. Provide comfort and understanding
  • Cooperation and Communication: work with staff, administrative and nursing staff to find boundaries of the range of our voluntary work.
  • Confidentiality: will not divulge any information of a personal nature relating to  the patients condition
  • Consideration: of patients individuality, race, religion and privacy with staff and patients.