We would like to offer you the opportunity to volunteer at Cooktown Museum. This stunning nineteenth-century convent has been reimagined to proudly tell the history of the region.

Amongst its many treasures, the museum houses an extensive collection of local Guugu Yimithirr artefacts, along with the original anchor and cannon from HMB Endeavour.

 

INTERESTED IN VOLUNTEERING?

 

We have a range of volunteering opportunities available at this special property. There is sure to be something that appeals to you!

WHAT TO EXPECT

Volunteers at National Trust of Australia Queensland (NTAQ) properties play a key part of property operations and in making our guests feel welcome. Our Volunteers are committed to providing an unforgettable guest experience and showcasing our heritage in a vibrant and engaging manner.

WHAT ARE THE BENEFITS?

  • Learn more about our intriguing local history and being part of keeping this knowledge alive for future generations.
  • Join a warm and welcoming team, enjoying new social and cultural experiences.
  • Opportunity to gain new skills, knowledge, and friendships.
  • You will be a registered volunteer with NTAQ, an ethical charity with a vision of inspiring others to conserve and showcase our natural and cultural heritage.

 

JOINING THE PROGRAM - COSTS AND BENEFITS 

The NTAQ Heritage Volunteer program is free to join. In fact, we want to reward you, as a valued volunteer!


There is a one-month trial period for you to decide whether you would like to continue volunteering and we assess your fit with our program. At the end of this trial period, you become an approved volunteer. We hope you will stay as a member of this program for a minimum of six months.

As an approved NTAQ volunteer you receive:

  • A NTAQ name badge.
  • A NTAQ Team Member Card, allowing free entry to National Trust properties Australia-wide for yourself and up to 4 guests. 
  • National Trust Queensland newsletters.
  • Invitations to National Trust Queensland events.
  • Team member discounts on food and beverage, retail, and Wildlife Experiences when visiting Currumbin Wildlife Sanctuary.
  • A 50% discount to National Trust Memberships.

  

APPLICATION PROCESS

  1. Online application submitted via BETTER IMPACT volunteer software (to get started - please click on the green button "FILL IN AN APPLICATION" at the top right of this page).
  2. Informal interview and site visit at the property.
  3. A trial shift, so you can determine if this will be a great opportunity for you.

 

NEED MORE INFORMATION?

Please contact Alicen, the manager, via email at cooktownmgr@nationaltrustqld.org. 

To find out more about the VOLUNTEER POSITIONS AVAILABLE, see the listings below.

 

 

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Volunteer Opportunities Available

Visitor Experience & Retail Volunteer

 

As a Visitor Experience & Retail Volunteer at Cooktown Museum, you'll be part of a small, friendly team that values teamwork, initiative, and great customer service. Whether you enjoy working independently or alongside others, this role offers a rewarding and enjoyable way to make a difference in our community.

Your duties will involve:

  • Greeting and engaging visitors from all walks of life.
  • Taking admissions and processing gift-shop sales using point of sale (POS) software
  • Helping to keep the gift shop tidy and well-stocked.
  • Supporting with stocktake at the end of each month.
  • Learning about local history and assisting guests with queries.
  • Working alongside heritage staff and liaising with the Manager.

You're a great fit for the role if you are:

  • Able to interact comfortably and confidently with people from all walks of life.
  • Friendly and approachable.
  • Physically able to perform the role outlined.
  • Confident using computers and willing to learn the museum's POS system.

When can I volunteer?

  • Ideally, we request a commitment of at least one 3-hour shift a week. If you have specific requirements, this can always be discussed on application. Induction and training will be provided.

As a valued volunteer, you'll also receive a National Trust QLD Teams Card, which provides discounts on membership, travel, and experiences, as well as free entry for yourself and up to four guests to National Trust properties.
You'll also be invited to staff and volunteer events, receive regular newsletters from the CEO, and have access to training opportunities to support your role and personal growth.

Interested? We'd love to hear from you!

 

 
 
 
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Cleaning and General Maintenance Volunteer

 

As a Cleaning and General Maintenance Volunteer at Cooktown Museum, you'll be helping make the museum an inspiring, interesting, and safe environment for all visitors. You'll be joining a small, tight-knit team full of passionate heritage professionals and volunteers, so whether you enjoy working independently or alongside others, this role offers a rewarding and enjoyable way to make a difference in our community.

Your duties will involve:

  • Dusting, sweeping, and polishing the glass encasing exhibits and artefacts.
  • Ensuring the museum is a clean and safe place for guests to visit.
  • When applicable, assisting heritage staff with artefact cleaning and case redisplay.
  • Undertaking simple, general maintenance tasks like changing light-bulbs.
  • Reporting any concerns to the Heritage Site Manager.
  • Communicating clearly with the Site Manager about potential issues, hazards, disruptions to guest experiences, or risk to the property or collection.

You're a great fit for the role if you are:

  • Friendly and approachable.
  • Tidy and hold yourself to a high standard of cleanliness.
  • Physically able to perform the role outlined.
  • Willing to work as part of a friendly team but also to work independently. 

When can I volunteer?

  • Ideally, we request a commitment of one 3-hour shift a week. If you have specific requirements, this can always be discussed on application. Induction and training will be provided.

As a valued volunteer, you'll also receive a National Trust QLD Teams Card, which provides discounts on membership, travel, and experiences, as well as free entry for yourself and up to four guests to National Trust properties!
You'll also be invited to staff and volunteer events, receive regular newsletters from the CEO, and have access to training opportunities to support your role and personal growth.

Interested? We'd love to hear from you!

 
Continue...

Mission Statement

Our Mission:

To conserve and advance our natural and cultural heritage for future generations.