Volunteering with West London NHS Trust


Support outstanding patient care in West London by joining your local NHS volunteering community. Build your skills, increase your understanding of the NHS and know you are making real impact on patient care – three incredible reasons to get involved.


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Choose from our tailored volunteering opportunities for everybody to get involved and make a difference on outstanding patient care in West London. 

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Volunteering Opportunities

Check in and Chat Volunteer

Could you help ensure our patients are waiting and living well in the community?

- An expected time commitment of once a week
-  Volunteer role, expenses paid
 - Location: Ealing/Acton, London

West London NHS Trust is at the forefront of developing and delivering a new model of community-based mental health care. We've called it MINT which stands for mental health integrated network teams. As a check in and chat volunteer you will be at the heart of our patient relationships ensuring they are waiting and living well in the community and we are up to date with their status and service support needs.

In return we will offer you:

• An exciting opportunity to be part of an innovative service that will make a real difference to our patient care.   

• An induction, training, support and supervision in your role  

• Agreed and reasonable out-of-pocket expenses  

• An excellent opportunity to build on your skills and understanding of the NHS

If you could be a Check in and Chat Volunteer or would like more information, please contact West London NHS Trust Volunteer Services on:

07483 947703 

Closing date for applications: Wednesday 1st February 2023

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Check in and Chat Volunteer Role Description

 

Multilingual Support Volunteer

Could you help our rough sleepers with translation support either with Punjabi or Romanian?

- An expected time commitment of once a week or twice a month for at least 6 months (Tuesdays and/or Thursdays)
- Volunteer role, agreed expenses paid
-Location: Ealing, Hammersmith and Fulham and Hounslow

   Volunteer helping homeless man 

The West London NHS Trust Rough Sleepers Service plays a key part in responding to the needs of rough sleepers, who also have mental health and physical health difficulties. The service works across Hammersmith and Fulham, Ealing and Hounslow - with a range of partners, including St Mungo's outreach service and local authority homelessness departments. As a Multilingual Support Volunteer you will accompany our rough sleepers staff team in the West London community ensuring the service is accessible and welcoming to people whose first language is not English with translation support in Punjabi or Romanian. Our rough sleepers may be on the street, in designated hostels or in day centres.

In return we will offer you:

• An exciting opportunity to be part of an innovative service that will make a real difference to our patient care.   

• An induction, training, support and supervision in your role  

• Agreed and reasonable out-of-pocket expenses  

• An excellent opportunity to build on your skills and understanding of the NHS 

If you could be a Multilingual Support Volunteer or would like more information, please contact West London NHS Trust Volunteer Services on:

07483 947703

Deadline for application: Wednesday 1st February 2023

📩Download

Multilingual Support Volunteer Role Description

Community Elderly Support Volunteer

Could you help make a difference to our elderly patients’ everyday lives in the community?

An expected time commitment of once a week for at least 6 months
- Volunteer role, agreed expenses paid
- Location: Hammersmith and Fulham

We are looking for someone with a passion for the elderly who can help the Community Independence Service in Hammersmith & Fulham. Join us and be part of a committed team as we deliver high quality patient care. You will volunteer with our dynamic in-house team of Therapists in the Rehab Team plus our colleagues in our Discharge to Assess Pathway (Home First), Rapid Response and Reablement to deliver home based support to local residents for up to six weeks.

You will be key in supporting the Occupational Therapists and Physiotherapists to deliver effective rehabilitation programs during patients’ episode of care. You will develop and maintain relationships that integrate health and social care to support people post hospital discharge or lacking confidence in their homes with some tasks, ensuring they can maintain their ability to engage in daily activities.

You will enjoy the rewards of working with a client group for whom you can make a significant difference every day.

Do you have an interest in working with the elderly for whom you can make a significant difference every day? Then this could be the right opportunity for you!

In return we will offer you:

• An exciting opportunity to be part of an innovative service that will make a real difference to our patient care.   

• An induction, training, support and supervision in your role  

• Agreed and reasonable out-of-pocket expenses  

• An excellent opportunity to build on your skills and understanding of the NHS

If you could be a Community Elderly Support Volunteer or would like more information, please contact West London NHS Trust Volunteer Services on:

07483 947703

Deadline for application: Thursday 2nd February 2023

📩Download

Community Elderly Support Volunteer Role Description

Patient Feedback Volunteer

Could you help enhance the experience of our patients?

- An expected time commitment of 2 hours per shift with up to 3 times a week
- Volunteer role, agreed expenses paid
- Location: West London

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It’s quick and anonymous way for patients to give views after receiving NHS care or treatment. 

Often clinicians don’t have the time to support or patients may be too stressed in the moment to complete the survey with a shortfall in follow up support for this post-discharge. As a Patient Feedback Volunteer you will be part the Liaison Psychiatry team of mental health professionals and administrative staff based in acute general hospitals to significantly increase patient feedback response rates, contributing to important continuous improvement of the service which is patient feedback led.

In return we will offer you:

• An exciting opportunity to be part of an innovative service that will make a real difference to our patient care.   

• An induction, training, support and supervision in your role  

• Agreed and reasonable out-of-pocket expenses  

• An excellent opportunity to build on your skills and understanding of the NHS

If you could be a Patient Feedback Volunteer or would like more information, please contact West London NHS Trust Volunteer Services on:

07483 947703

Deadline for application: Friday 3rd February 2023

📩Download

Patient Feedback Volunteer Role Description

Community Befriender Volunteer

Could you help our service users to overcome loneliness and isolation in the community?

- An expected minimum commitment once a week for at least 3 months
- Volunteer role, agreed expenses paid
- Location: Hounslow, West London

Diverse Women Volunteers Volunteers sitting outdoors wearing warm casual clothing on a sunny cold winters day. They are resting and having a tea break from working on a community farm, looking after crops and performing other sustainable and environmentally friendly tasks. They are laughing and talking together, drinking hot drinks. community stock pictures, royalty-free photos & images

West London NHS Trust is at the forefront of developing and delivering a new model of community-based mental health care. We've called it MINT which stands for mental health integrated network teams. Our service users in the community benefit from regular contact with others, and from support to do activities that they find enjoyable. However, doing activities is often a struggle for service users, and as a volunteer you will provide support and encouragement to help them to take the next steps towards meeting others and getting involved in fun and exciting activities in their local area.

In return we will offer you:

• An exciting opportunity to be part of an innovative service that will make a real difference to our patient care.   

• An induction, training, support and supervision in your role  

• Agreed and reasonable out-of-pocket expenses  

• An excellent opportunity to build on your skills and understanding of the NHS

Deadline for applications: Wednesday 8th February 2023 

📩Download

Community Befriender Volunteer Role Description

Meet and Greet Volunteer

Could you help enhance the visiting experience of our patients and visitors?

- An expected time commitment of once a week for at least 6 months
- Volunteer role, expenses paid
- Location: Ealing or Acton, West London

Our local Ealing Community Partnership Health Centres across the Ealing borough offer a range of physical health services to children and adults such as nutrition and dietetics, bladder and bowel service, musculoskeletal physiotherapy and podiatry. As a Meet and Greet volunteer you will be volunteering alongside our Health centre reception staff to provide enhanced patient and visitor experiences ensuring a welcoming environment free of anxiety and things run smoothly in the centre environment.

In return we will offer you:

• An exciting opportunity to be part of an innovative service that will make a real difference to our patient care.   

• An induction, training, support and supervision in your role  

• Agreed and reasonable out-of-pocket expenses  

• An excellent opportunity to build on your skills and understanding of the NHS

If you could be a Meet and Greet Volunteer or would like more information, please contact West London NHS Trust Volunteer Services on:

07483 947703 

Closing date for applications: Wednesday 9th February 2023

📩 Download

Meet and Greet Volunteer Role Description

About West London NHS Trust Volunteering

At West London NHS Trust, one of the most diverse providers of mental health, community and social care in the UK, our volunteers are a range of incredible people working in partnership with our staff, contributing to outstanding patient care.

Be it making a difference to the wellbeing and retention of our great people providing great care, being at the heart of our vision for compassionate care by offering essential patient social engagement interactions at the right place and time or improving the efficiency and practice of our healthcare system with office volunteering support, the time our incredible volunteers give really does matter – helping us achieve our mission. 

Our volunteering roles are specially tailored, varied and flexible to the needs of our volunteers ensuring everyone can make the biggest difference to local healthcare.