Support outstanding patient care in West London by joining your local NHS volunteering community. Build your skills, increase your understanding of the NHS and know you are making real impact on patient care – three incredible reasons to get involved.
Find an opportunity
Choose from our tailored volunteering opportunities for everybody to get involved and make a difference on outstanding patient care in West London.
Are you keen to make the workplace fun and engaging for our great people providing great care through the power of cycling?
At West London NHS Trust we are passionate about great people providing great care by offering a highly personalised working experience. We are also aspiring to become one of the greenest trusts in London if not the UK. As a volunteer you will promote the diversity and inclusion for all staff, create a Bicycle User Group which is welcoming and accessible to all and develop and champion fun and engaging cycling moments throughout the year.
In return we will offer you:
• An exciting opportunity to be part of an innovative service that will make a real difference to our great people providing great care.
• An induction, training, support and supervision in your role
• Agreed and reasonable out-of-pocket expenses
• An excellent opportunity to build on your skills and understanding of the NHS
If you could be a Cycling Lead Volunteer or would like more information, please contact West London NHS Trust Volunteer Services on:
07874641335
Applications are being considered as they come, apply today!
Could you support the health and wellbeing of our incredible NHS people when it really matters?
Often, working in our busy mental health, community and social care services means the pressure is on leading to increased anxiety for our staff. They may become too busy to make time for themselves and consequently unaware of the valuable support we have to offer for their own health and wellbeing. Sadly, this means some people may experience reduced morale, increased sickness and absence and impact on their decision to remain part of the Trust team with a knock on effect on the quality of our patient care.
As a Health and Wellbeing volunteer you will be part of an inspired, connected and mobilised network of people offering practical support to our staff. This includes support running of wellbeing hub/stations and providing general support to our people, actively promoting our Trust-wide Health and Wellbeing resources and support available and guiding them to these resources.
In return we will offer you:
• An exciting opportunity to be part of an innovative service that will make a real difference to our great people providing great care.
• An induction, training, support and supervision in your role
• Agreed and reasonable out-of-pocket expenses
• An excellent opportunity to build on your skills and understanding of the NHS
If you could be a Health and Wellbeing Volunteer or would like more information, please contact West London NHS Trust Volunteer Services on:
07483 947703
Closing date for applications is Wednesday 30th April 2025
Activity Facilitation - customise your own one day volunteering opportunity!
This is a bespoke volunteering role! In your volunteering application for this activity please provide a brief outline of your proposed volunteering activity for the following application question: "Please provide a brief outline of your idea/s for your volunteering activity"
Date: March 2025 - Feb 2026, one off shifts scheduled on the last Friday of each month (see below for specific dates)
Location: Ealing, West London or online/remote
Address: Haven Green Baptist Church -Castlebar Road, Ealing W5 2UP (face to face session) or Online
Timings: 12.45- 13.15
Who will see the difference? Our patients with chronic and long term conditions.
We are looking for passionate and creative volunteers to bring joy and engagement to our Support Circle Group, a community space for individuals living with chronic and long-term illnesses. The Support Circle Group provides a safe and welcoming environment where participants can connect and share experiences. As part of our sessions, we would love to introduce creative activities to uplift and inspire our members.
Some proposed activity areas we can consider:
🎶 Music – Singers, musicians, or who can bring live music.
🎨 Arts & Crafts – Simple and accessible creative activities for self-expression.
🎲 Games & Activities – Light hearted, inclusive, and interactive fun.
🎤 Other Creative Talents – Poetry, storytelling, or any other engaging ideas.
The volunteering activity:
We will need support with;
- Participating in a briefing meeting with the service to further explore your proposed activity in your volunteering application
- Clarify practical support needs from the team for the activity to take place e.g. venue set up
- Facilitate your chosen and agreed volunteering activity session you’d like to offer
- Consider formal risk assessments with the support of your Trust point of contact for safe and effective delivery of activities
Considerations
We do not have resources to provide materials, but the goal is simply to spark interest and engagement. The activity will serve as a light and enjoyable way for participants to connect, express themselves, and find joy at the end of each session. Consider keeping activities simple but meaningful and rewarding for patients e.g. origami is fun and interactive whilst requiring very little material resource. Sessions last for 30 minutes, another reason why simple ideas will work. We are happy to discuss your initial ideas to align them to group goals too upon applying (no idea is a bad idea).
Session dates:
F = Face to Face; O= Online
28th March 24 (O)
25th April (F)
23rd May (O)
27th June (F)
25th July (O)
22nd Aug (F)
26th Sept (O)
24th Oct (F)
28th Nov (O)
12th Dec (F)
30th Jan 2026 (O)
27th Feb 2026 (F)
Next steps
For any enquires regarding the volunteering project please contact Raquel Rodrigues on raquel.rodrigues4@nhs.net
For general enquires about volunteering with the Trust please contact wlt.volunteers.hub@nhs.net
This is a bespoke volunteering role! In your volunteering application please provide a brief outline of your proposed volunteering activity for the following application question: "Please provide a brief outline of your idea/s for your volunteering activity"
Without this your application cannot be considered.
Please download an example brief below
Download: Example bespoke volunteering activity proposal from a volunteer
Mystery telephone calling - make a difference in a couple of hours
Date: Multiple one off shift opportunities 17th February to 30th April 2025
Location: Armstrong Way, Southall, Ealing
Address: 1 Armstrong Way, London, UB2 4SD
Timings: Any day during Monday to Friday 9-5pm, for up to 2 hours per shift
Volunteers: up to 1 volunteer per shift
Who will see the difference? Our users of our Human resource/people service for our local healthcare
As a Mystery Caller Volunteer in our Human Resource Team at West London NHS Trust, you will play a crucial role in helping maintain and improve our service quality.
This role involves making random simple telephone calls to assess the responsiveness, professionalism, and effectiveness of our people service.
The volunteering activity:
We require support with:
• Calling colleagues with basic calls to understand responsiveness
• Taking records of calls
Key considerations:
This role is desk based and an ability to speak confidently on telephone voice is required. Car park facilities are available on site; you can register your car at reception on the day
Signing up and enquires:
For any enquires regarding the volunteering project please contact: David Adebiyi david.adebiyi5@nhs.net
To speak to Volunteer Services about general information about volunteering with West London NHS Trust please contact volunteers.hub@westlondon.nhs.uk
To sign up please complete our quick registration form and sign up to the activity via your volunteering profile (opportunities tab) to confirm your attendance.
Multilingual Support Volunteer - make a real difference with a micro task!
Date: Any time, flexible
Location: Remotely
Address: Remotely
Timings: Anytime
Volunteers: up to 24 volunteers (1 volunteer per language)
Who will see the difference? Patients and healthcare workers
The Hounslow Musculoskeletal service provides physiotherapy and Musculoskeletal assessment and treatment services across the Borough of Hounslow.
Hounslow is one of the most diverse boroughs in the country, and so we would like to be able to offer appointment invite letters in a number of different languages to help improve our service accessibility, and to help best meet the needs of our local community.
We already have copies of our appointment invite letter templates in English, and we would be grateful with help translating these into the below languages:
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Languages for translation |
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Urdu |
Hindi |
Arabic |
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Polish |
Punjabi |
Gujarati |
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French |
Spanish |
Portuguese |
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Cantonese |
Somali |
Pashto |
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Italian |
Greek |
Tamil |
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Kurdish Sorani |
Farsi |
Dari |
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Nepalese |
Russian |
Ukrainian |
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Romanian |
Albanian |
Sinhala |
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As a volunteer, through translating these letter templates, you will help to prevent missed appointments due to misunderstandings, and you will allow our patients to understand how best to prepare for their appointments.
The volunteering activity:
We will require support with;
Key considerations:
Ability to translate from written English to one or more of the languages noted above (in writing). Access to a word processor and computer device.
Next steps:
Please complete our application form outlining your skills and qualities for the activity and sign up to the activity via your volunteering profile (opportunities tab) to confirm your attendance.
Contacting us
For any enquires regarding the volunteering project please contact: victoria.braham@nhs.net
To speak to Volunteer Services about general information about volunteering with West London NHS Trust please contact wlt.volunteers.hub@nhs.net
Support our busy staff to complete our feedback survey - support onsite and make a difference in a day
Date: Multiple flexible one day opportunities during April 2025 (for discussion)
Location: Various sites across West London (to be confirmed and discussed)
Address: see location section
Timings: Options across 9-5pm Monday to Friday (exact timings of shift to be discussed with your availability)
In 2021, we set out an ambitious 4-year vision in our Trust volunteering strategy: Volunteers making a bold difference by being involved in every aspect of our work. Since then, we have rolled out a comprehensive programme to deliver this vision. As the current volunteering strategy is coming to an end, we would like to invite all staff to participate in our volunteering strategy evaluation by completing a short 5 minute survey to share their feedback. Our Volunteer Services team will aim to use insights from this survey to shape our future volunteering vision and to guide partners working with volunteers in the health sector.
Often our busy healthcare workers need some encouragement to take time out to complete our survey so we can gather the right information for impact focused service delivery. As a Survey Feedback Volunteer you will focus one of our key Trust sites to encourage staff to complete our survey and see a growth in our response rate for an effective evaluation of our volunteering strategy.
We will require support with:
Key considerations:
You will be remotely supported by the Volunteer Services team around your activity with a key contact person on site for any local visiting queries. You will therefore need to be able to work on your own initiative.
The role may require being stationed at a specific area or going around the site to reach out to different staff depending on the context.
Ability to empathise, including ability to recognise when assistance is required or not is important.
Getting in touch
For any enquires regarding the volunteering project please contact:- Rashpal Saini on rashpal.saini@nhs.net
For any general enquires about volunteering with the Trust please contact wlt.volunteers.hub@nhs.net
To apply complete our quick registration form and sign up to the activity via your volunteering profile to confirm your attendance.
Dementia Action Week - Support onsite and make a difference in a day
Date: Monday 19th May 2025
Location: Soanes Garden Room
Address: Fulham Stadium, Stevenage Road, London, SW6 6HH
Timings: 1pm-5pm
Volunteers: Up to 8 volunteers
Who will see the difference? Our patients, staff, partners, people living with dementia and their carers
Dementia Action Week is a national initiative led by Alzheimer’s Society to encourage people to take action to improve the lives of people living with dementia. Each year, we hold events so people can learn more about dementia and the services available to them in their borough. We need your help to ensure these events run smoothly.
The volunteering activity
We will require support with:
• Welcoming guests when they arrive at the venue and directing them towards the event.
• Chaperoning guests from the car park to the event (4 volunteers).
• Registering guests
• Helping serve refreshments
Key considerations:
You are likely to be on your feet for significant periods of the day
The volunteering shift will be from 1pm until 5pm.
Please find a breakdown of the two roles we need support with:
1. Support chaperoning guests:
Attendees will start arriving at the venue from 2pm.
We need two to four volunteers in high vis clothing (provided) to support guests arriving at the car park by taking them to the venue from 2pm.
2. Support welcoming and registering guests:
The remaining volunteers will be required to assist with the following tasks on site; Welcoming guests, registering guests and hosting attendees with refreshments.
These volunteers will be required to attend the venue from 1pm for a briefing ahead of guests’ arrival at 2pm.
3. Helping serve refreshments:
We need some volunteers to help serve refreshments to volunteers and signpost people to different activities within the house. A full briefing and point of contact will be provided; in case you need any support on the day.
Getting in touch
For any enquires regarding the volunteering activity please contact the coordinator by email on samuel.pearce-kearney@nhs.net
To speak to Volunteer Services about general information about volunteering with West London NHS Trust please contact wlt.volunteers.hub@nhs.net
To sign up please complete our quick registration form and sign up to the activity via your volunteering profile (opportunities tab) to confirm your attendance.
Dementia Action Week - Support onsite and make a difference in a day
Date: Friday 23rd May 2025
Location: Soanes Garden Room
Address: Walpole Park, Mattock Lane, London, W5 5EQ
Timings: 10am-1530pm
Volunteers: Up to 8 volunteers
Who will see the difference? Our patients, staff, partners, people living with dementia and their carers
Dementia Action Week is a national initiative led by Alzheimer’s Society to encourage people to take action to improve the lives of people living with dementia. Each year, we hold events so people can learn more about dementia and the services available to them in their borough. We need your help to ensure these events run smoothly.
The volunteering activity
We will require support with:
• Welcoming guests when they arrive at the venue and directing them towards the event.
• Chaperoning guests from the car park to the event (4 volunteers).
• Registering guests
• Helping serve refreshments
Key considerations:
You are likely to be on your feet for significant periods of the day
The volunteering shift will be from 1000am until 330pm.
Please find a breakdown of the two roles we need support with:
1. Support chaperoning guests:
Attendees will start arriving at the venue from 1100am.
We need two to four volunteers in high vis clothing (provided) to support guests arriving at the car park by taking them to the venue from 1100am.
2. Support welcoming and registering guests:
The remaining volunteers will be required to assist with the following tasks on site; Welcoming guests, registering guests and hosting attendees with refreshments.
These volunteers will be required to attend the venue from 1000am for a briefing ahead of guests’ arrival at 1100am.
3. Helping serve refreshments:
We need some volunteers to help serve refreshments to volunteers and signpost people to different activities within the house. A full briefing and point of contact will be provided; in case you need any support on the day.
Getting in touch
For any enquires regarding the volunteering activity please contact the coordinator by email on samuel.pearce-kearney@nhs.net
To speak to Volunteer Services about general information about volunteering with West London NHS Trust please contact wlt.volunteers.hub@nhs.net
To sign up please complete our quick registration form and sign up to the activity via your volunteering profile (opportunities tab) to confirm your attendance.
Dementia Action Week - Support onsite and make a difference in a day
Date: Tuesday 20th May 2025
Location: Syon House
Address: Park Rd, Brentford, Hounslow, TW8 8JF
Timings: 10am-1530pm
Volunteers: Up to 8 volunteers
Who will see the difference? Our patients, staff, partners, people living with dementia and their carers
Dementia Action Week is a national initiative led by Alzheimer’s Society to encourage people to take action to improve the lives of people living with dementia. Each year, we hold events so people can learn more about dementia and the services available to them in their borough. We need your help to ensure these events run smoothly.
The volunteering activity
We will require support with:
• Welcoming guests when they arrive at the venue and directing them towards the event.
• Chaperoning guests from the car park to the event (4 volunteers).
• Registering guests
• Helping serve refreshments
Key considerations:
You are likely to be on your feet for significant periods of the day
The volunteering shift will be from 1000am until 330pm.
Please find a breakdown of the two roles we need support with:
1. Support chaperoning guests:
Attendees will start arriving at the venue from 1100am.
We need two to four volunteers in high vis clothing (provided) to support guests arriving at the car park by taking them to the venue from 1100am.
2. Support welcoming and registering guests:
The remaining volunteers will be required to assist with the following tasks on site; Welcoming guests, registering guests and hosting attendees with refreshments.
These volunteers will be required to attend the venue from 1000am for a briefing ahead of guests’ arrival at 1100am.
3. Helping serve refreshments:
We need some volunteers to help serve refreshments to volunteers and signpost people to different activities within the house. A full briefing and point of contact will be provided, in case you need any support on the day.
Getting in touch
For any enquires regarding the volunteering activity please contact the coordinator by email on samuel.pearce-kearney@nhs.net
To speak to Volunteer Services about general information about volunteering with West London NHS Trust please contact wlt.volunteers.hub@nhs.net
To sign up please complete our quick registration form and sign up to the activity via your volunteering profile (opportunities tab) to confirm your attendance.
Micro-volunteering opportunities
| Activity | Shifts | Start | End | |
|---|---|---|---|---|
| Event Support Volunteer - Dementia Action Week (Ealing) | 1 | 5/23/2025 | 5/23/2025 | |
| Event Support Volunteer - Dementia Action Week (Fulham) | 1 | 5/19/2025 | 5/19/2025 | |
| Event Support Volunteer - Dementia Action Week (Hounslow) | 1 | 5/20/2025 | 5/20/2025 | |
| Multilingual Support Volunteer - MSK Service | 1 | 2/25/2025 | 12/31/2025 | |
| Mystery Caller Volunteer | 0 | 4/29/2025 | 4/30/2025 | |
| Survey Feedback Volunteer | 0 | 4/4/2025 | 4/30/2025 | |
At West London NHS Trust, one of the most diverse providers of mental health, community and social care in the UK, our volunteers are a range of incredible people working in partnership with our staff, contributing to outstanding patient care.
Be it making a difference to the wellbeing and retention of our great people providing great care, being at the heart of our vision for compassionate care by offering essential patient social engagement interactions at the right place and time or improving the efficiency and practice of our healthcare system with office volunteering support, the time our incredible volunteers give really does matter – helping us achieve our mission.
Our volunteering roles are specially tailored, varied and flexible to the needs of our volunteers ensuring everyone can make the biggest difference to local healthcare.
