Could you help with the smooth running of our wards?

- Volunteer role, expenses paid
- Location: Hounslow, West London (Lakeside Mental Health Unit, Kingfisher Ward)
- Applicants age 18+ due to nature of volunteering in acute mental health wards

Our acute mental health inpatient care units are supportive and safe environments, where we focus on the needs of each individual to help them get well. Our aim is to promote their recovery and social inclusion. We provide a wide range of services for people who need support and care for mental health problems or a mental health crisis. As a Ward Helper you will play a vital role in the smooth running of busy wards and support patients to have positive experiences of hospital life. Ward Helpers provide assistance with routine ward activities while focussing on supporting patients to maintain and improve their health. Ward Helpers will support patients to engage in activities one to one or in small groups enabling them to maintain physical and mental activity while in hospital.

In return we will offer you:

• A full induction, training or brief to your role
• On-going support and guidance from a member of staff
• The opportunity to develop your personal and professional skills
• The opportunity to get involved in other areas of The Trust’s work, including NHS careers
• Reimbursement of reasonable expenses.
• The opportunity to contribute to our mission supporting outstanding patient care  

If you could be a Ward Helper Volunteer or would like more information, please contact West London NHS Trust Volunteer Services on:

07484 484 279  

Closing date for applications: Tuesday 31st March 2026

📩 Download

Ward Helper Volunteer Role Description

Could you help the Clinical Exercise and Sport team with administrative support? 

- An expected minimum commitment 3 times a week (2 -3 hours shifts) with a total time commitment of 7-8 hours a week for at least 6 months for this role.
- Volunteer role, expenses paid
- Location: St. Bernard's Hospital Gym, Uxbridge Road, Southall, UB1 3HW.

West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK

St Bernard’s gym caters for in-patients, community service users and staff.  Key is to help the Exercise and Sport team with their daily administrative duties.  We are looking for one enthusiastic volunteer for non-patient facing role to help us complete specific administrative tasks and monitoring activities as an office volunteer.

In return we will offer you:

• A full induction, training or brief to your role
• On-going support and guidance from a member of staff
• The opportunity to develop your personal and professional skills
• The opportunity to get involved in other areas of The Trust’s work, including NHS careers
• Provide you with a uniform, if required
• Reimbursement of reasonable expenses

If you could be a Office Volunteer or would like more information, please contact West London NHS Trust Volunteer Services on:

07484 484 279

Closing date for applications: Tuesday 24th March 2026

📩 Download

Office Volunteer - Role Description

Could you help the Clinical Exercise and Sport team with administrative support? 

- An expected minimum commitment 3 times a week (2 -3 hours shifts) with a total time commitment of 7-8 hours a week for at least 6 months for this role.
- Volunteer role, expenses paid
- Location: St. Bernard's Hospital Gym, Uxbridge Road, Southall, UB1 3HW.

West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK

St Bernard’s gym caters for in-patients, community service users and staff.  Key is to help the Exercise and Sport team with their daily administrative duties.  We are looking for one enthusiastic volunteer for patient facing role to help us complete specific administrative tasks and monitoring activities as an office volunteer.

In return we will offer you:

• A full induction, training or brief to your role
• On-going support and guidance from a member of staff
• The opportunity to develop your personal and professional skills
• The opportunity to get involved in other areas of The Trust’s work, including NHS careers
• Provide you with a uniform, if required
• Reimbursement of reasonable expenses

If you could be a Office Volunteer or would like more information, please contact West London NHS Trust Volunteer Services on:

07484 484 279

Closing date for applications: Tuesday 24th March 2026

📩 Download

Office Volunteer - Role Description

Activity Facilitation - customise your own one day volunteering opportunity!

This is a bespoke volunteering role! In your volunteering application for this activity please provide a brief outline of your proposed volunteering activity for the following application question: "Please provide a brief outline of your idea/s for your volunteering activity" 

Date: March 2026 - December 2026. Shifts take place once a month, on a Friday (see below for specific dates).

Location: Ealing, West London or online/remote 

Address: Haven Green Baptist Church -Castlebar Road, Ealing W5 2UP (face to face session) or Online

Timings: 12:45pm till 2:15pm

Who will see the difference? Our patients with chronic and long term conditions.  

We are looking for passionate and creative volunteers to bring joy and engagement to our Support Circle Group, a community space for individuals living with chronic and long-term illnesses. The Support Circle Group provides a safe and welcoming environment where participants can connect and share experiences. As part of our sessions, we would love to introduce creative activities to uplift and inspire our members.

Some proposed activity areas we can consider:

🎶 Music – Singers, musicians, or who can bring live music.
🎨 Arts & Crafts – Simple and accessible creative activities for self-expression.
🎲 Games & Activities – Light hearted, inclusive, and interactive fun.
🎤 Other Creative Talents – Poetry, storytelling, or any other engaging ideas.

The volunteering activity:

We will need support with;

-  Participating in a briefing meeting with the service to further explore your proposed activity in your volunteering application
- Clarify practical support needs from the team for the activity to take place e.g. venue set up
- Facilitate your chosen and agreed volunteering activity session you’d like to offer
- Consider formal risk assessments with the support of your Trust point of contact for safe and effective delivery of activities

Considerations

We do not have resources to provide materials, but the goal is simply to spark interest and engagement. The activity will serve as a light and enjoyable way for participants to connect, express themselves, and find joy at the end of each session. Consider keeping activities simple but meaningful and rewarding for patients e.g. origami is fun and interactive whilst requiring very little material resource. Sessions last for 30 minutes, another reason why simple ideas will work. We are happy to discuss your initial ideas to align them to group goals too upon applying (no idea is a bad idea).

Session dates:

F = Face to Face; O= Online  

Friday 20th March  (O)
Friday 17th April (F)
Friday 22nd May (O)
Friday 19th June (F)
Friday 24th July (O)
Friday 21st August (F)
Friday 18th September (O)
Friday 23rd October (F)
Friday 20th November (O)
Friday 11th December (F)

Next steps

For any enquires regarding the volunteering project please contact Raquel Rodrigues on raquel.rodrigues4@nhs.net 

For general enquires about volunteering with the Trust please contact  wlt.volunteers.hub@nhs.net 

IMPORTANT - This is a bespoke volunteering role!

As part of your volunteering application, you must provide a brief outline of your proposed volunteering activity for the following application question:

"Please provide a brief outline of your idea/s for your volunteering activity"

Applications submitted without this information cannot be considered.

Please download an example brief below for guidance. 

Download: Example bespoke volunteering activity proposal from a volunteer

Psychological Services Work Experience Week - Support on site and make a difference in a day

Date: Tuesday 31st March and/or Wednesday 1st April 2026

Location: Broadmoor Hospital (Learning and Development Centre), Berkshire

Address: Winchester Room, Learning and Development Centre (LDC), Broadmoor Hospital, Crowthorne, Berkshire, RG45 7ET

Timings: 9.00am - 1600pm

Volunteers: Up to 2 volunteers per day

Who will see the difference? young people looking to be inspired with a career in psychology

Are you passionate about helping inspire young people with a career in healthcare?

West London NHS Trust will be running a Psychological Professions Work Experience Programme between 31st March to 1st April 2026. Approximately forty students between the ages of 15 and 19 will be attending the programme, all of whom have stated an interest in a future psychological profession and have been selected to participate .  

The volunteering activity:

• Arriving at 09.00 (30 minutes before the first session) for a brief induction
• Welcoming and registering students on arrival
• Guiding and directing students throughout the day
• Supporting networking and facilitating introductions during breaks
• Assisting the event organisers with any issues or concerns raised by students

Key considerations: 

We will advise about allergies for this cohort. We kindly request no peanut food items are brought into the building / eaten during the work experience.

Timetable:

Day 1 – 31st March 2026 (Winchester Room, BMH LDC)

Day 2 – 1st April 2026 (Winchester Room, BMH LDC)

Next steps:

For any enquires regarding the volunteering project please contact Dr Estelle Moore at Estelle.moore2@nhs.net 

For general queries about volunteering with the Trust please email wlt.volunteers.hub@nhs.net

To sign up please complete our quick registration form and sign up to the activity via your volunteering profile (opportunities tab) to confirm your attendance.

Could you help us reduce our patient non-attendance rates so that their care is not delayed?

 There is an expected minimum commitment of once a week for at least 6 months. 
- Volunteer role, expenses paid
- Location: Ealing, Hounslow or Hammersmith & Fulham (West London)

Our Community and Recovery Mental Health Services work across Ealing, Hounslow and Hammersmith and Fulham offer a range of mental health services. As an Appointment Reminder Volunteer you will be volunteering alongside our Health Centre Administration staff by calling patients to remind them of their appointments.

When patients miss appointments, it delays their care. You will provide essential support to our patients by helping them prepare for their appointments and help the team understand why a patient might not be able to make an appointment and support them to find a solution so they can come. You could help them arrange a translator, change the date of their slot or advise on public transport. You’ll be making a massive difference to a patients’ experience and help us reach more people who need our help.

In return we will offer you:

• An exciting opportunity to be part of an innovative service that will make a real difference to our patient care.   

• An induction, training, support and supervision in your role  

• Agreed and reasonable out-of-pocket expenses  

• An excellent opportunity to build on your skills and understanding of the NHS

If you could be a Appointment Reminder Volunteer or would like more information, please contact West London NHS Trust Volunteer Services on:

07484 484 279

Closing date for applications:  Wednesday 1st April 2026 

📩 Download

Appointment Reminder Volunteer Role Description

Multilingual Support Volunteer – Make a Real Difference by Translating in Writing! 

Date: Any time, flexible

Location: Remotely

Address: Remotely

Timings: anytime

Volunteers: up to 15 volunteers (1 volunteer per language)

Who will see the difference? Patients and healthcare workers

The Hounslow Musculoskeletal service provides physiotherapy and Musculoskeletal assessment and treatment services across the Borough of Hounslow. 
Hounslow is one of the most diverse boroughs in the country, and so we would like to be able to offer MRI advice cards for patients in a number of different languages to help improve our service accessibility, and to help best meet the needs of our local community.

The Aim: 

To produce a patient information source to explain key information:

-What is an MRI?

-Why are MRI scans are recommended?

-What is to be expected following the results/ interpretation of findings?

-What are the service waiting and reporting times?

We already have copies of resources in English, and we would be grateful with help translating this into one of the below languages.

As a volunteer, through translating these letter templates, you will help to prevent missed appointments due to misunderstandings, and you will allow our patients to understand how best to prepare for their healthcare and reduce pressure on our admin staff who are often called when patients are unable to understand information. 

The volunteering activity:

We will require support with;

• translating from written English language script to a community language/s above (in writing)

Key considerations:

Ability to translate from written English to one or more of the languages noted above (in writing). Access to a word processor and computer device. 

Next steps:

Please complete our application form outlining your skills and qualities for the activity and sign up to the activity via your volunteering profile (opportunities tab) to confirm your attendance.

Contacting us

To speak to Volunteer Services about general information about volunteering with West London NHS Trust please contact wlt.volunteers.hub@nhs.net 

Dementia Action Week - Support onsite and make a difference in a day

Date: Wednesday 20th May 2026

Location: Syon House

Address: Park Road, Brentford, Hounslow, TW8 8JF

Timings: 10am-4pm 

Volunteers: Up to 9 volunteers

Who will see the difference? Our patients, staff, partners, people living with dementia and their carers

Dementia Action Week is a national initiative led by Alzheimer’s Society to encourage people to take action to improve the lives of people living with dementia. Each year, we hold events so people can learn more about dementia and the services available to them in their borough. We need your help to ensure these events run smoothly. 

The volunteering activity

We will require support with:

• Welcoming guests when they arrive at the venue, directing them towards the event and registering them.
• Helping serve refreshments.

The Trust to:-

• Ensure volunteers have a safe working environment
• Have been given training
• Have access to a break area and refreshments
• Have someone to liaise with on site and answer any queries

Key considerations:

The volunteering shift will be from 10am until 4pm. All volunteers will be required to attend the venue from 10am for a briefing ahead of guests’ arrival at 11am. A full briefing and point of contact will be provided, in case you need any support on the day.

Please find a breakdown of the roles we need support with:

1.         Support setting up:

We need all volunteers to support set up of the venue.

2.         Support chaperoning guests:

Attendees will start arriving at the venue from 11am.

We need four volunteers in high vis clothing (provided) to support guests arriving at the car park by taking them to the venue from 11am.

3.         Support welcoming and registering guests:

The remaining volunteers will be required to assist with the following tasks on site; Welcoming guests, registering guests and hosting attendees with refreshments.

4.         Helping serve refreshments:

We need all volunteers to help serve refreshments to volunteers and signpost people to different activities within the glasshouse.

Next Steps:

For any enquires regarding the volunteering activity please contact the coordinator by email on samuel.pearce-kearney@nhs.net.

To speak to Volunteer Services about general information about volunteering with West London NHS Trust please contact wlt.Volunteers.Hub@nhs.net.

To sign up please complete our quick registration form and sign up to the activity via your volunteering profile (opportunities tab) to confirm your attendance.

Staff Recruitment Open Day - Support onsite and make a difference in a day

Date: Saturday 18th April 2025

Location: West London NHS Trust - HQ

Address: 1 Armstrong Way, Southall UB2 4SD, White Rooms A, B and C 

Timings: 09:45 – 14:15  

Volunteers: Up to 2 volunteers

Who will see the difference? Our fantastic new staff members joining our Estates and Facilities Service

West London NHS Trust are looking to recruit to posts within our Estates and Facilities departments. It is a great opportunity for those wishing to Join us at our Trust HQ for a morning filled with opportunities. Whether they are just starting out in their career or want to progress to a more senior role, this event is the perfect place to explore their options. Those attending the event will be meeting members of the current team, learn about job openings, and even have the opportunity to be interviewed on the day! 

During the session a number of potential new staff members will be there to explore West London NHS Trust. These will be a fantastic opportunity for you to greet and accommodate.

The volunteering activity

The Welcome event is happening in White Rooms A, B and C at THQ:

• Session (09:45 – 14:15)

The volunteers will require support with

• Car park attendance and registration
• Support in refreshments provision
• Distribution of material content
• Clear down end of session

Key considerations:

You are likely to be on your feet for significant periods on the day and some lifting and moving of equipment maybe required.  Car park facilities are available at the site. Refreshments are also available. 

Getting in touch

For any enquires regarding the volunteering activity please contact Anette on annette.eames@nhs.net 

To speak to Volunteer Services about general information about volunteering with West London NHS Trust please contact  wlt.volunteers.hub@nhs.net 

To sign up please complete our quick registration form and sign up to the activity via your volunteering profile (opportunities tab) to confirm your attendance.

Dementia Action Week - Support onsite and make a difference in a day

Date: Thursday 28th May 2026

Location: Greenford Hall

Address: Ruislip Road, Greenford, UB6 9QN.

Timings: 11:00am-15:30pm 

Volunteers: Up to 8 volunteers

Who will see the difference? Our patients, staff, partners, people living with dementia and their carers

Dementia Action Week is a national initiative led by Alzheimer’s Society to encourage people to take action to improve the lives of people living with dementia. Each year, we hold events so people can learn more about dementia and the services available to them in their borough. We need your help to ensure these events run smoothly. 

The volunteering activity

We will require support with:

• Welcoming guests when they arrive at the venue and directing them towards the event.
• Helping serve refreshments.

The Trust to:-

• Ensure volunteers have a safe working environment
• Have been given training
• Have access to a break area and refreshments
• Have someone to liaise with on site and answer any querie

Key considerations:

The volunteering shift will be from 1100am until 330pm. These volunteers will be required to attend the venue from 1100am for a briefing ahead of guests’ arrival at 1200pm. A full briefing and point of contact will be provided; in case you need any support on the day.

Please find a breakdown of the roles we need support with:

1.         Support chaperoning guests:

Attendees will start arriving at the venue from 1200pm.

2.         Support welcoming and registering guests:

The remaining volunteers will be required to assist with the following tasks on site; Welcoming guests, registering guests and hosting attendees with refreshments.

3.         Helping serve refreshments:

We need some volunteers to help serve refreshments to volunteers and signpost people to different activities within the hall.

Next Steps:

For any enquires regarding the volunteering activity please contact the coordinator by email on samuel.pearce-kearney@nhs.net.

To speak to Volunteer Services about general information about volunteering with West London NHS Trust please contact wlt.Volunteers.Hub@nhs.net.

To sign up please complete our quick registration form and sign up to the activity via your volunteering profile (opportunities tab) to confirm your attendance.