Welcome!

Do you enjoy being on the road and lending a hand where it is needed most? As a Truck Driver Volunteer for our Op Shops, you will support our retail operations by collecting and transporting donated goods, delivering stock between stores, and helping ensure donations are handled safely and efficiently.

This role is ideal for someone who enjoys variety, independence and practical, hands-on work. Tasks may include collecting donations from donors, securing items safely in the truck, delivering stock to Op Shops, assisting with stock distribution between stores, and supporting rubbish removal when required. You will also help maintain the cleanliness and safety of the vehicle and follow safe driving and manual handling practices.

We are looking for volunteers who are:

• Confident, safe and responsible drivers with a valid licence

• Comfortable lifting, loading and moving bulky or heavy items

• Reliable, punctual and able to work independently or as part of a small team

• Friendly, respectful and professional when interacting with donors and members of the public

• Willing to follow WHS procedures, road rules and AWLQ policies

📍 Locations: Gold Coast – travel between AWLQ Op Shops, donor collection points and waste facilities
💛 Commitment: Weekly shifts preferred
🕒 Shifts: Weekday shifts, with times varying depending on delivery and collection schedules

This role plays a vital part in keeping our retail operations running smoothly and ensuring donations reach the right stores. Every collection and delivery helps raise essential funds that support AWLQ’s lifesaving work.

Please ensure you read the full volunteer guidelines to confirm the role aligns with your experience, physical capacity and licensing requirements.

Do you enjoy working with people, staying active, and being part of a community-focused environment? As a Retail Assistant Volunteer, you will support the daily operations of AWLQ Op Shops by helping deliver excellent customer service, processing donations, and maintaining attractive shop displays.

This hands-on role combines both customer-facing and behind-the-scenes tasks. You may assist customers with enquiries, process sales using cash and EFTPOS systems, replenish stock, sort and price donated items, maintain tidy change rooms and shop areas, and help create a welcoming and organised shopping environment. Every shift helps generate essential funds that directly support animals in our care.

We are looking for volunteers who are:

• Friendly, approachable and confident engaging with customers
• Comfortable handling cash and EFTPOS transactions
• Happy to assist with lifting, sorting and stock presentation
• Reliable, positive and able to work as part of a team
• Willing to follow store procedures and WHS guidelines

📍 Locations:
Beenleigh
Burleigh Heads
Coombabah Plaza
Ipswich
Labrador
Miami
Nerang
Shelter Road (Coombabah)
Southport

💛 Commitment: One consistent weekly shift for a minimum of 3 months
🕒 Shifts: Morning or afternoon shifts (varies by location, weekdays and Saturdays available)

Your time in our Op Shops directly contributes to saving lives. Every item processed and sold helps fund veterinary care, rehoming programs and vital animal welfare services.

Please ensure you read the full volunteer guidelines to confirm the role aligns with your availability, physical capacity and interests.