Welcome!

Do you enjoy working with people, staying active, and being part of a community-focused environment? As a Retail Assistant Volunteer, you will support the daily operations of AWLQ Thrift Shops by helping deliver excellent customer service, processing donations, and maintaining attractive shop displays.

This hands-on role combines both customer-facing and behind-the-scenes tasks. You may assist customers with enquiries, process sales using cash and EFTPOS systems, replenish stock, sort and price donated items, maintain tidy change rooms and shop areas, and help create a welcoming and organised shopping environment. Every shift helps generate essential funds that directly support animals in our care.

We are looking for volunteers who are:

• Friendly, approachable and confident engaging with customers
• Comfortable handling cash and EFTPOS transactions
• Happy to assist with lifting, sorting and stock presentation
• Reliable, positive and able to work as part of a team
• Willing to follow store procedures and WHS guidelines

📍 Locations: Beenleigh, Burleigh Heads, Coombabah Plaza, Ipswich, Labrador, Nerang, Shelter Road (Coombabah), and Southport.
💛 Commitment: One consistent weekly shift for a minimum of 3 months
🕒 Shifts: 

Your time in our Thrift Shops directly contributes to saving lives. Every item processed and sold helps fund veterinary care, rehoming programs and vital animal welfare services.

Please ensure you read the full volunteer guidelines to confirm the role aligns with your availability, physical capacity and interests.