(S2) The Jim Pattison Children's Hospital & The Royal University Hospital

We are currently recruiting for Thursdays from 7:30am - 10:30am

The Royal Express Associate assists in welcoming and transporting patients, families and visitors with limited mobility, via the Royal Express, to various areas of the hospital. Individuals with varying levels of mobility benefit from the Royal Express Service as it helps them to navigate the vast footprint of RUH. 

Volunteers help reduce confusion and anxiety in patients/clients/family members by assisting in wayfinding to appropriate locations within the hospital. They push wheelchairs, walk with or provide an arm assist to clients and patients.

Shifts Available :  Monday 8am-11pm; 12pm-3pm; Tuesday 3pm - 6pm; Friday 12pm - 3pm

One position available Tuesday mornings with the Baby Music Program

Help set up programs (laying out supplies, moving furniture, hanging decorations, bringing supplies to patient rooms when those patients cannot attend in person) Round the inpatient and clinic areas to let families know programming is happening. Engage with patients and support them during and after programming. Clean Zone and supplies used during programming.

Volunteers help reduce confusion and anxiety for patients, clients and family members by assisting in wayfinding to appropriate locations within the hospital. They push wheelchairs, walk with or provide an arm assist to clients and patients.

Shifts Available:  Monday 0800-1100, 11:00-13:30, Tuesday 11:00-13:30, Wednesday 08:00-11:00, 13:30-16:00, Thursday 08:00-11:00, 13:30-16:00. 

Gift Shop Volunteers contribute to a facility’s healing culture and provide a service to patients, staff and the public in order to raise funds to purchase equipment. 

Volunteers greet and welcome visitors to the Gift Shop, assist with sales, light cleaning duties, and other tasks as required.

Qualifications:

• Provide remarkable customer service to visitors and staff.
• Possesses excellent communication skills.
• Receptive and accepting of diverse population.
• Sensitive to the needs of all.
• Sensitive to cultural and financial differences and age ranges of visitors.
• Must observe confidentiality of patients.
• Adequate conversational English is required in order that the individual be able to take direction, understand how to complete job tasks, communicate adequately with visitors and co-workers as necessary, understand and follow safety guidelines as well as hospital and department policies.

Opportunities available at Royal University Hospital

Monday - Thursday 9:30 am - 7:30 pm

Friday 9:30 am - 5:00 pm

Saturday & Sunday 12:00 pm- 4:00 pm

The Registration Volunteer assists in welcoming, directing and escorting patients, clients, families and visitors throughout the registration process. 

Volunteers interact with and provide valuable support to patients and clients as they navigate their way through the hospital after registration. 

Duties:

• Escort patients to various departments throughout the hospital
• Provide wayfinding support to other areas of the hospital (bathrooms, cafeteria, gift shop, Coffee shops, parking procedure)
• Deliver paperwork
• Greet Patients when queuing system is not operating

Shifts Available: Monday 11:00-13:00, Wednesday 11:00-13:00, 13:00-15:00, Thursday 08:00-11:00, Friday 08:00-11:00, 11:00-13:00. 

Interactions with clients and families who require compassion and support. The volunteer role provides practical information for our clients and their support persons. provide communication regarding entrance requirements and unit processes. Assist with arrangements for spiritual of social work support.

Be a friendly knowledgeable face that provides basic information to our pts to assist in the navigation of our unit and processes.

Shifts Monday - Friday  9:30 - 13:30 

The goal of the Client Companion volunteer is to help patients feel welcome and improve mood, reduce negative effects of being in hospital, and maintain quality of life. Client Companions offer socialization and non-medical support.

Volunteers would interact one on one with patients in their room or in small groups of 2-4 in a common sitting area.

Some duties include card games, board games, conversation, current events, small crafts, coloring pictures, doing word puzzles, reading, nail polish, music, going for "walks" in wheelchairs on or off unit.

Shifts available Tuesday and Thursday   10am - 12 noon, and 1pm - 3pm 

NOT ACCEPTING APPLICATIONS AT THIS TIME

The Pediatric volunteer is a registered volunteer who provides supplemental services on the Pediatric units under the close supervision of the regular staff. Their service is imperative to help provide diversion to the children and support to the parents and staff. This volunteer role includes welcoming and escorting Pediatrics patients, and families to and from the playrooms &Child Life Zone. The focus of this role would be to engage and provide recreational activities for the pediatric patients and their families.

Duties may include: 

Art Program -Tuesday family movie night -Outdoor play space -Open Zone -Morning play group -Thursday Family BINGO -Special Holiday Events -infant engagement -toddler engagement -pushing toy cars with patient through hall -pushing/bringing patient to Child Life Zone, outdoor space, playroom, teen room for programming -toy cleaning -volunteer cart -assistance with book mobile stocking -stocking playroom cupboard.

Shifts times: 7 days a week 10 am - 12 pm; 3:30 pm - 5:30 pm; 5:30 pm - 8:00 pm

NOT ACCEPTING APPLICATIONS AT THIS TIME

To provide structured and supervised playroom time for inpatients. This volunteer will refer to a developed calendar of different daily invitations to provide to patients within the playroom on 2nd floor of JPCH. The volunteer will encourage and engage patients, siblings, and family/visitors with the activities provided.

Volunteer will complete required cleaning of toys, organizing the space and materials required for daily invitations.

Shifts available - Sunday to Saturday  10:00 am - 12:00 noon 

NOT ACCEPTING APPLICATIONS AT THIS TIME

Volunteers share their time & efforts to support staff by providing distraction, emotional support & direction to their patients. The Volunteer supplies that extra pair of “helping hands” that add to the trained services of the Acute Care facility staff, working together to enhance the patients experience during hospitalization.

In the art studio, therapeutic kitchen, reflection room, Elis Hall gymnasium, multipurpose room (D1010). Volunteers may be on-unit depending on their position and the program. Associate volunteer positions are relational in nature and provide value added care for clients and patients through meaningful engagement and service. The volunteer will work closely with the recreation staff in the Adult and Adolescent Mental Health Units.

• Plan and prepare for your chosen program
• Participate in the programming -
• Assist in motivating patients to attend the program
• -Return all materials used and tidy the area that you used for the program