Volunteer at our Wacol Shelter and Experience the Joy of Making a Pawsitive Difference!
At RSPCA Qld, we offer a range of volunteer roles that put you right at the heart of animal care. From hands-on work with dogs, cats, and farmyard friends to helping behind the scenes, there’s something for everyone.
These roles are rewarding—but they’re not all cuddles! Keeping animals happy and healthy means plenty of cleaning and physical work. Rain or shine, weekday or public holiday, we need dedicated volunteers every single day.
If you're keen to volunteer in an animal care role, please have a look at our current vacancies below and submit an application.
Due to high demand, some of our Volunteer roles, including Animal Care. are currently closed to new applications.
Please check back on this page regularly — we will reopen applications as soon as placements become available.
Please note we are unable to provide work experience or offer any student placements (exceptions being placements organised through university or tertiary programs).
Orientation dates are currently only being held on Mondays, due to staff constraints. We understand how this may affect your ability to begin volunteering and apologise that we can not open weekends up at this stage.
I would like to volunteer
Animal Care & Shelter Support
Laundry and Donation Sorting Assistant | Wacol
Spin, Sort, and Support!
Please note, due to high demand for Animal Care, volunteers applying for this role & wishing to transfer to Animal Care are required to complete a minimum three-month commitment in Laundry & Donations before a transfer will be considered.
What to expect
If you are passionate about animals and animal welfare and looking for a unique and worthwhile way to contribute, this rewarding volunteer position could be for you.
As a Volunteer Laundry and Donations Assistant, you are responsible for ensuring all areas of the shelter have clean linen, bedding, towels and anything else required to provide a clean and comfortable environment for our animals. Whether it is an animal that has been subjected to abuse and cruelty, a stray or lost or recently surrendered animal, this role is truly pivotal to the effective operation of the shelter. Whilst this role is not the most exciting in comparison to some of the other roles available, it is essential. In addition, part of this role also includes bringing appropriate items that have been donated from the donations area down to the laundry to be sorted and put neatly away so the stock is constantly replenished as damaged items are discarded.
What are the benefits?
🤝 Working in a friendly team and meeting new people
🏭 Experience working in an industrial laundry
❤️ The opportunity to make a difference and know you are keeping our animals comfortable
What are the tasks?
🗑️ Discarding heavily soiled, damaged or ripped items
👕 Hanging washed items on the lines to dry
🧺 Folding and putting away clean laundry ready for use
🛏️ Washing and drying ‘special’ items such as dog beds, toys, leads and collars
📦 Liaising with Op Shop sorting staff and transporting appropriate donated animal care items from the donations area to the laundry
🧸 Sorting and putting away donated items
What skills & characteristics do I need?
🔥 Committed hard worker
🏋️ Physically fit and able to lift 10kg
🗣️ Good communication skills
When can I volunteer?
🕢 7:00am – 12:00pm or 12:00pm – 4:30pm
Important Reminders:
It is a requirement that before handling animals at the RSPCA you have an up to date Tetanus vaccination.
If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au
Call Centre Volunteer | Wacol
Please note: This role is located onsite at our Wacol/Brisbane Animal Care Campus.
What to expect
Calling all animal enthusiasts with a passion for making a difference! If you're dedicated to improving animal welfare and have valuable life skills to share, we have a rewarding volunteer role just for you. Join our bustling call centre team at the RSPCA and be the voice that connects animals with the care they need.
As a Call Centre Volunteer, you'll receive comprehensive training on our computer and telephone systems, equipping you to handle inquiries about animal adoptions, reunite lost and found animals with their owners, dispatch ambulances for injured animals, respond to emails, and perform data entry tasks. Your valuable skills and dedication will play a crucial role in saving lives every day.
What are the tasks?
What skills and characteristics do I need?
When can I volunteer?
We are seeking reliable volunteers who will be able to commit to a minimum of 1 x four hour shift per week for a minimum of 3 months to ensure consistency. Our training is extensive and highly detailed, with our team investing significant time to ensure you have all the knowledge and support you need. Because of this commitment, we’re looking for volunteers who are dedicated to continuing with us after training.
Where can I volunteer?
IMPORTANT INFORMATION:
- You will be required to attend a trial shift before you commence with your regular weekly shift.
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Due to the nature of the work, you may occasionally overhear distressing calls or incidents. While volunteers do not handle these calls directly, they can occur within the call centre environment. Please consider this carefully when applying for the role.
Fundraising Supporter Experience Volunteer | Wacol
What to expect
Are you passionate about animals and dedicated to their welfare? Are you looking for a rewarding volunteer role where you can make a difference and support the RSPCA in achieving its goals? If so, we have an exciting opportunity for you to join our Supporter Experience (Fundraising) team and provide vital help to animals in need. Supporter Experience volunteers enjoy a variety of tasks, and the choice is yours; from administration and customer service to community fundraising and events. There is something for everyone!
What are the benefits?
🏥 Use your valuable skills and experience to support the RSPCA and give back to
🧑 Gain valuable skills and experience in administration while further developing your customer service abilities 📚 Gain experience the daytoday operations of a busy Fundraising team-to-day operations of a busy Fundraising team
🤝 Be part of a supportive team of enthusiastic, hardworking individuals who will help you grow and learn
🐾 Office Foster Cat
What are the tasks?
☎️ Answering phone calls and responding to supporter enquiries ⌨️ Completing a variety of data entry tasks 📝 Update and cleanse supporter details on the CRM database
💌 Help with the fulfillment of fundraising packs
🙋 Assist with planning and administration for key fundraising events and campaigns
🎪 Assist with RSPCA QLD’s presence at events, engaging with supporters and assisting in event set up and pack down
💰 Arrange collection of donation boxes
What skills and characteristics do I need?
💕 Passionate about the RSPCA and animal welfare
🗣️ Excellent communication and customer service skills
🏅 Professionalism, confidentiality
😊 A confident, friendly and positive nature, making people feel welcome
🤍 Willingness to support people through delicate and sometimes challenging situations
✅ Reliable, with the ability to work independently, take initiative and multitask
💻 High-level computer skills, including experience with Excel and data entry
🐾 Willingness to learn
🔞 Be over 18 years of age
✅ For tasks that require driving an RSPCA vehicle, applicants must hold a current manual driver's license, have sound driving ability, be confident in heavy traffic and all-weather conditions, and be physically fit (able to lift 10kg).
When can I volunteer?
We have the following available shifts on the roster to choose from;
📅Mondays (weekly) : 10am – 2pm, 1pm – 4pm
📅Tuesdays (weekly) : 1pm – 4pm
📅Thursdays (fortnightly) : 1pm – 4pm
⏳ We request a minimum commitment of 1 x shift per week for a minimum of 3 months. The only exception is Thursdays where we require a fortnightly commitment.
Full orientation and training is provided.
PLEASE NOTE: It is a requirement that before handling animals at the RSPCA you have an up to date Tetanus vaccination.
Important information about volunteering with RSPCA Queensland
The minimum age to volunteer is 16 years. We ask that volunteers make a minimum commitment of 3 months, with a weekly volunteer shift. Volunteer shifts are usually 4 hours long.
Volunteer Applications – Important Information - Read before applying
Please note we are unable to provide work experience or offer any student placements (exceptions being placements organised through university or tertiary programs).
Orientation dates are currently only being held on Mondays, due to staff constraints. We understand how this may affect your ability to begin volunteering and apologise that we can not open weekends up at this stage.
