Nuisance Alarm Unit Team

The Nuisance Alarm Unit supports the City of Round Rock by delivering official alarm notifications to local businesses. Volunteers represent the department in a professional and courteous manner while helping ensure businesses understand the City’s Nuisance Alarm Policy.

Duties Include:

  • Driving to businesses throughout Round Rock to deliver nuisance alarm mail.

  • Speaking with business owners/managers regarding the City’s nuisance alarm requirements.

  • Providing information in a friendly, clear, and professional way.

  • Representing the department positively while interacting with the public.

  • Documenting completed deliveries and returning any follow-up information to staff.

Requirements:

  • Valid driver’s license and clean driving record.

  • Comfortable driving within the City of Round Rock.

  • Strong communication and customer service skills.

  • Ability to speak confidently and respectfully with the public.

  • Professional appearance and demeanor.

  • Must be an active RRPD volunteer in good standing.

Shifts:
Every other Friday Morning.  Requires 2 volunteers.  Routes typically take 2-3 hours.

Impact:
This role helps improve business compliance, reduces false alarm calls, and supports the mission of the RRPD to provide exceptional service to our community.

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