Macmillan Admin Support
What are Macmillan information and support centres?
Macmillan information and support centres are usually based in hospitals and community spaces across the UK. They are free to use and are for people at any point in their cancer experience, as well as for their family and friends.
The centres have professionals and trained volunteers who give a warm welcome and are there to listen to the person affected by cancer and answer their questions.
The Centres offer information about different types of cancer, tests and treatments, and support the service users with how cancer might affect their emotions, work and finances. The centres also help the service user to find other services.
What’s involved?
Are you a people person with great listening skills? Help us provide information and support to people affected by cancer by signposting them to the appropriate resources available.
• Meet and greeting visitors to the centre
• Listening to visitors and identifying the information and support they may be looking for
• Providing approved information resources and signposting visitors to appropriate services and sources of support.
• Offering a listening ear and assisting with enquires.
• Displaying, organising, and re-ordering information resources.
What will you get out of it?
• Join an enthusiastic team of people who want to make a difference, just like you
• Use and develop your communication and customer service skills, enhancing your CV
• Have a rewarding experience making a difference to people affected by cancer in your community
• Receive an induction and relevant training
• Enjoy ongoing support from the Centre Manager and the wider team.
How much time should I give?
Macmillan Centres run Monday to Friday from 9.30 until 16.00. Please check with the team for specific days of the week. Ideally, we would like a volunteer to have a shift of at least three or four hours a week
