Appointment Reminder Volunteers - Barnet Podiatry

We’re looking for a volunteer to help patients access their Podiatry appointments.

The volunteer will support the team by calling patients to remind them of their appointments, answering queries and helping to reduce the number of patients who do not attend their appointments.   

When patients miss appointments, it delays their care. Help our patients to prepare for their appointments and help the team understand why a patient might not be able to make an appointment and support them to find a solution so they can come. You could help them arrange a translator, change the date of their slot or advise on public transport. You’ll be making a massive difference to a patients’ experience and help us reach more people who need our help.

Location

  • Torrington Park Health Centre

  • Mill Hill Clinic

Availability

  • Shifts on Tuesday or Friday mornings

Desirable skills

  • You'll have excellent communication skills, be empathetic and non-judgemental.
  • You'll treat all people with politeness, dignity and respect .
  • You'll be have patience and the ability to relate and respond well
  • to people.
  • You'll understand the importance of confidentiality and following
  • procedures.
  • You'll be able to work on own initiative and as part of a team
  • You'll be reliable and punctual
  • You'll have good lT and administrative skills.