Telephone Caller Volunteer - Ealing Smokefree – Patient Engagement

Make a real difference in a day — Could you help Ealing residents take their first step towards a smokefree life?
Date: Wednesday 29 July 2026
Location: West London NHS Trust Headquarters
Address: 1 Armstrong Way, Southall, London UB2 4SD
Timings: 9:00am - 5:00pm
Volunteers: up to 2 volunteers
Who will see the difference? Residents of Ealing Borough currently smoking and experiencing health inequalities
Ealing Smokefree service provide support for those who want to quit smoking. We use evidence-based methods to help people make meaningful changes to their behaviour. Patient will be able to access stop smoking medication and behavioural support from one of our specialist advisors
The volunteering activity
We are looking for volunteers to support with referral re-engagement phone calls and booking appointments or updating smoking status as appropriate.
Considerations
This is an office-based role and there will be administrators and team leads on hand to support with a brief training, providing reports to work from and on hand to support with patient questions.
Next steps
For any enquires regarding the volunteering project please contact: Healthier Lifestyle Team - wlm-tr.hls@nhs.net
For any general enquires about volunteering with the Trust please contact Volunteer Services on wlt.volunteers.hub@.nhs.uk
To sign up please complete our quick registration form and sign up to the activity via your volunteering profile (opportunities tab) to confirm your attendance.
