Outpatient Check In
Outpatient Check-In
Outpatient registration volunteers are often a patient's first impression with an Inova department or site! Main tasks include: greeting visitors and patients, assisting with kiosk registration, providing wayfinding assistance, maintaining waiting area, problem solving, answering phones and clerical projects.
Primary responsibilities include:
- Greeting patients, visitors and companions
- Assisting patients with beginning their registration through the computer kiosk
- Providing directions, general information and escort services
- Serving as a liaison between visitors, patients and hospital departments as needed
- Responding proactively and courteously to visitor questions and needs
Role requirements:
This role requires interacting with patients and visitors, helping them to utilize technology to start their registration, and interfacing with staff to facilitate the department schedule. Volunteers should be friendly, approachable and comfortable assisting a wide range of visitors.
Volunteer Shifts:
Monday - Friday: 9am-12pm
Monday - Friday: 12pm-3pm
