Information Desk Volunteers
Information Desk Volunteer
Information Desk Volunteers provide a welcoming first impression for patients, visitors and their companions arriving through the hospital visitor entrance. They offer hospitality, information and assistance to help visitors navigate the hospital with confidence.
Primary responsibilities include:
- Greeting patients, visitors and companions
- Providing directions, general information and escort services
- Serving as a liaison between visitors, patients and hospital departments as needed
- Delivering flowers and other items to patient rooms
- Responding proactively and courteously to visitor questions and needs
Role requirements:
This role requires regular walking and pushing patients in wheelchairs throughout the shift. Wheelchair training is provided. Volunteers should be friendly, approachable and comfortable assisting a wide range of visitors.