Cwmbran Till & Customer Service Volunteer

Decorative picture of shop window showing text "Till & Customer Service Volunteer - Cwmbran"

graphic encouraging people to volunteer in a Tŷ Hafan charity shop. The heading reads: ‘Become the new friendly face in your local Tŷ Hafan charity shop!’ The text below explains that volunteering is a fun and rewarding way to meet people, build confidence, gain new skills and support the local community. It highlights that Retail Volunteers help the Cwmbran shop, one of the longest‑standing Tŷ Hafan stores, and that every hour given supports specialist care, therapy and emotional support for children with life‑shortening conditions. A section titled ‘What You Need to Know’ lists: – Age: 16+ – Location: 5 General Rees Square, Cwmbran NP44 1AH – Commitment: flexible, with even 2 hours a week making a difference – Checks: two referees required as part of onboarding. A second section titled ‘What You’ll Be Doing’ lists tasks including: welcoming customers, helping shoppers, serving at the till, handling donations and Gift Aid, selling raffle and lottery tickets, and being an ambassador for Tŷ Hafan. .

Click here to view the full role description

Click here to fill in an application form on your laptop/pc

Click here to complete an application form on your mobile phone/tablet

If you would prefer a paper application form, please contact us at volunteering@tyhafan.org or call 02920 532 254. We can post a copy directly to your home, along with a pre‑paid return envelope so you can send it back easily. 

You’re very welcome to try a trial shift before applying.

Click here to register your interest in a trial shift

A trial shift can be a great, no‑pressure way to meet the team, see the shop in action, and get a feel for the role before deciding.

If you’ve experienced any barriers to applying, or if you have any questions at all about this role, please let us know. We’re here to help!

Just contact us using the details above.

Graphic displaying the message: ‘This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.’ Below is a bordered quote that reads: ‘Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.’ The quote is surrounded by a hand‑drawn pink border.

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