Become the new friendly face in your local Tŷ Hafan charity shop!
Volunteering in our charity shops is a great way for young people aged 16+ to get involved, build confidence, and make a real impact.
You’ll be part of a friendly team, learning new skills while helping raise vital funds to support children with life‑shortening conditions and their families across Wales.
How your role makes a difference
• Raise vital funds to support children and families
• Create a welcoming shop environment for customers
• Support sustainability by giving donated items a second chance
• Make a positive impact in your local community.
What you could get involved in
• Helping on the shop floor and serving customers
• Sorting and preparing donated items
• Pricing and displaying stock
• Creating eye-catching shop displays
You’ll be supported by the shop team and can take on tasks that suit your confidence and interests.
Got a particular interest?
Whether you love fashion, books, jewellery, or have an eye for vintage or collectibles, you can bring your interests into your role and help us make the most of donations.
Till & Customer Service Volunteer Role Description
Stockroom Volunteer Role Description
Considerations
Age requirement: 16+
Commitment: Flexible around your availability
Shifts will be discussed during your informal chat
Background checks: Volunteers aged under 18 will be asked to provide parental/guardian consent.
We welcome applications from individuals with disabilities and are committed to providing reasonable adjustments. Please let us know in your application form if you require any adjustments for this role.
The benefits of Volunteering
• Gain valuable experience: Great for CVs, college, university applications or future employment
• Build confidence: Develop communication and teamwork skills
• Meet new people: Be part of a friendly and supportive team
• Learn new skills: From customer service to merchandising
• Make a difference: Know your time is helping others
No experience needed, just a positive attitude and willingness to learn.
You’re very welcome to try a trial shift before applying
Click here to register your interest in a trial shift
This can be a great, no‑pressure way to meet the team, see the shop in action, and get a feel for the role before deciding.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
