Department Assistant - Macmillan Information & Support Centre

Tasks:

  • Meet and greet the public/patients/families who come in to the drop in centre
  • Sit with patients and provide supportive listening and helping with signposting to relevant support agencies
  • Make tea and coffee for patients and families when required.

Admin Duties:

  • Replenishing all stock in the centre and small mobile unit in the corridor.
  • Emptying stores when delivered into our store room in the LMCC
  • Preparing patient information packs
  • Uploading data on to Excel MacMillan site
  • Ordering stock through various charities on the internet.

Opportunities to be involved in health and awareness events and patient group work with further training.

Special requirements:

  • Excellent people skills, a good listener both face to face and over the telephone
  • Good communications skills
  • During quieter periods to be able to act on own initiative to undertake simple tasks within the centre e.g., update information folders, checking review dates on information.
  • Some computer skills needed as admin duties involve computer work
  • Some level of fitness to be able to empty stores and stock up areas.

Shift patterns:

Monday afternoons 1-4pm

Tuesday afternoons 1-4pm

3-hour shifts

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