Luminato Festival Toronto Volunteer Application Form

Accessibility Volunteers play a significant role in assisting audience members with accessibility needs, such as answering questions about each venue's accessibility features, the Festival's Accessible programming, as well as assisting audience members with specific needs which may include distributing accessibility devices for Audio Description and/or Hearing Assist devices. 

This role is perfect if you are passionate about helping others, and can provide great customer service.

Access volunteers who sign up for a Sighted Guide Volunteer role will be required to attend additional training which is held virtually. More information to come.

General Volunteers take on various roles to support pre-festival needs and/or festival operations. This role pertains to the non-specific needs of festival activities individually. General volunteer tasks can include artist support, wayfinders, survey handlers, and information booth ambassadors, among many others. 

This role is great if you're unsure what you want to do, but are willing to try it all!

Front of House Volunteers are ambassadors representing the public face of Luminato and play integral roles as front-line greeters, ticket-takers, ushers and/or information booth representatives at various festival venues and sites. 

Their function is to actively engage with patrons by welcoming them, providing information about different productions, answering general questions, assisting audience members with wayfinding, and distributing festival materials. 

This role is perfect if you have previous Front of House experience, or if you are interested in learning about how theatre productions operate.

Volunteer Team Leaders manage groups of volunteers and is the main point of contact between venue staff, volunteers, and the Volunteer Office. Team Leaders must have prior leadership experience, and must definitely be friendly, organized, reliable, and ready to face the possibility of a long shift ahead. 

They are responsible for assigning tasks to volunteers, rotating their team through breaks, and overall providing an inclusive and fun atmosphere.

This will be an interviewed role, and you will be required to submit two references. Specialized training is required and will be provided. 

Team Leaders must attend:

• Interview with Luminato staff (April)
• Luminato Volunteer Orientation Session (May)
• Luminato Volunteer Team Leader Training Session (May)  

There are four Marketing volunteer roles:

A) Marketing Administrative Volunteer (MAV) - In this role you assist the Marketing and Communications (MarComm) Department with administrative tasks at Luminato's head office, possibly setting up signage, and handing out Festival materials to patrons. Some shifts for this role may occur before the official Festival dates, also known as "Pre-Festival Shifts."

B) Volunteer Photographer - In this role you assist the Marketing and Communications (MarComm) Department by using your own device to gather content around the festival (the volunteers! the patrons! the bright, shiny lights!) and share these images with the MarComm team. Any photo used will be properly credited! 

C) Survey - In this role you will assist the Marketing and Communications (MarComm) Department by conducting exit surveys about our patrons' experience at the end of the show, event or activity.

D) Publicity Assistant - In this role our volunteers spend publicity days and early Festival days with our marketing team helping to coordinate executives and special artist guests with media needs. 

SKILLS/REQUIREMENTS

• Love engaging/talking with audiences
• Knowledge of social media
• Willing to use own device and social media accounts
• Detail oriented
• Responsible with confidential information
• Some late nights may be involved
• Willing to attend a specialized training session for these roles
• Provides a professional, welcoming presence that reflects the organization’s brand

Info Team volunteers help guests get the most out of the Luminato Festival, customizing each festival-goer’s experience by making insightful programming recommendations. Info Team members receive training about artistic programming in order to provide in-depth information to visitors. They are usually positioned at the Info Booth at the Festival Hub.