Outpatient Volunteer. Vacancies

To support patients and staff within the Outpatient Department at North Shore Hospital

Volunteers will direct patients and visitors to different clinic areas to help patients get  to the right place at the right time on the right day. Volunteers also ensure patients'comfort. 

In addition, they will assist where needed i.e. helping mothers with their children; checking that people waiting in queues are at the right place, supporting with administration tasks and providing hot beverage.

Requirements

  • Prior experience in customer service
  • Demonstrates a friendly and caring attitude.
  • Ability to listen effectively and communicate clearly
  • Ability to maintain confidentiality and privacy
  • Pro-Active and ability to seek assistance when issues are outside the boundaries of the role