Retail Customer Experience - Op Shops

Do you enjoy meeting new people and creating warm, positive experiences? As a Retail Customer Experience Volunteer, you will help support our lifesaving animal welfare work by providing friendly service, maintaining store presentation, and assisting customers as they browse, donate, and shop.

This role is hands-on and customer-facing, supporting daily retail operations through welcoming customers, processing sales, assisting with enquiries, replenishing stock, and helping keep the shop tidy and inviting. Every shift helps raise vital funds for the animals in our care.

We are looking for volunteers who are:

  • Friendly, approachable, and confident speaking with customers
  • Comfortable handling cash and EFTPOS transactions
  • Happy to assist with stock replenishment, displays, and general housekeeping
  • Willing to follow store procedures and work as part of a team

📍 Locations: (Click HERE for Location Addresses)

  • Beenleigh
  • Burleigh Heads
  • Coombabah Plaza
  • Helensvale
  • Ipswich
  • Labrador
  • Miami
  • Nerang
  • Shelter Road (Coombabah)
  • Southport

💛 Commitment: Weekly or fortnightly shifts preferred
🕒 Shifts: 

Your time in our Op Shops directly contributes to saving lives. Every item sold helps fund vital programs, rehoming, and veterinary care for animals in need.

Please ensure you read the full volunteer guidelines to confirm the role aligns with your experience and interests.