Intake Specialist

Key Responsibilities:​

  • Client Registration: Welcome clients to the VITA center and assist them with the initial intake process.​
  • Intake Forms: Ensure clients complete all required forms accurately. Ensure all questions have an answer and signatures have been obtained.​
  • Verification of Identification: Verify clients' identities and confirm that they meet the eligibility criteria for VITA services.​
  • Scope of Service: Ensure tax return is within scope of VITA​
  • Proper Documentation: Ensure client has all proper tax documents needed to prepare the return.