Monash Health Volunteer Services

Australia’s first dedicated cardiac hospital, The Victorian Heart Hospital (VHH) opened its doors on Thursday 23rd February 2023. Partnering with Monash University, the Heart Hospital integrates clinical cardiology services, research and education to create a centre of excellence.

VHH is currently welcoming applications to volunteer in a flexible Concierge and Ward Ambassador role.

The Volunteer Concierge role provides a warm and welcoming atmosphere whilst making visitors’ check-in smooth and stress-free. This role helps set the tone for the entrance for visitors and patients, perfect for those who love to uplift others. 

Ward Ambassadors are a friendly and supportive addition to hospital wards providing company and support to patients and visitors. These volunteers may guide visitors to their loved one’s bedside, have social conversations, read to patients, and support ward activities.

Key skills we are looking for within our volunteer community include good communication, being able to speak clearly and being helpful to visitors with directions as well as providing information. We are looking for people who are outgoing with a friendly personality that helps visitors to feel welcome.  

Shifts: 4 hour shifts Morning, Afternoon