Office Volunteer

Position Purpose

The Office Volunteer serves as the welcoming face of Michelle’s Place, responsible for front reception and initial client or guest contact. They support Michelle’s Place’s mission by ensuring positive experiences for all contacts.

Essential Duties and Responsibilities

  • Uphold the vision and goals of Michelle’s Place.
  • Greet and welcome visitors, assist with client intake forms, look up clients in the CRM database, and help staff with administrative tasks.
  • Answer general inquiries and direct calls to the appropriate staff.
  • Provide facility tours to incoming clients.
  • Assist with wig fittings, prostheses, bras, chemo caps, and scarves.
  • Maintain a clean and organized facility, including wig drawers, Resource room, and fitting room. Ensure donated items are properly stored and cleaned if needed.
  • Have a general knowledge of the services and programs offered.
  • Meet attendance and punctuality requirements.
  • Communicate effectively and courteously with all contacts.

Commitment

  • One weekly 3.5-hour shift is required.
  • Shifts: Morning (9:00 am – 12:00 pm) or Afternoon (12:00 pm – 3:30 pm), Monday to Friday.
  • Monthly shift on the 2nd Saturday from 9:00 am – 2:00 pm.
  • Attend monthly volunteer meetings on the 3rd Thursday of the month from 12 pm – 1:30 pm.

Schedule Classifications

  • Monday: Morning or Afternoon
  • Tuesday: Morning or Afternoon
  • Wednesday: Morning or Afternoon
  • Thursday: Morning or Afternoon
  • Friday: Morning or Afternoon
  • 2nd Saturday of the Month: 9:00 am – 2:00