Museum of East Asian Art


Please note that the Museum is currently closed but we are working towards our reopening.

We will be reintroducing volunteering roles such as Gallery, Front of House and Meet and Greet Volunteer when we reopen the Museum and have also developed remote, online micro volunteering opportunities to support the Museum in the meanwhile. You can view these Volunteer Opportunities here and for any further enquiries or questions please contact volunteers@meaa.org.uk.

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Volunteer Opportunities

Gallery and Exhibitions

 

 

"Having spent most of my childhood in Southeast Asia I love being surrounded by objects which remind me of a culture that made a huge impact on my young life... I enjoy continuing to learn more about East Asian culture and artefacts, whether that is within our own museum from fellow volunteers or staff or from visits to other museums."

Cindy, Gallery Volunteer

 

Role purpose

Gallery Volunteers help promote a high-quality visitor experience in the Museum and galleries. You will provide an enthusiastic welcome to all visitors, be responsive to their needs and always ready to share information which enhances their visit. You will monitor objects on display and be conscious of general security and health and safety, reporting any issues or concerns to Museum staff.

Main duties

  • Greet and welcome visitors as they enter the galleries
  • Be on hand to answer any questions that visitors may have
  • If appropriate, offer visitors further information about the collection and exhibitions
  • Inform visitors that Museum publications are available in the Museum Shop
  • Promote relevant Museum events, talk and workshops
  • Monitor objects on display, collection care devices like insect traps and humidity controls, and report any observations or issues to your supervisor
  • Be vigilant about Museum security and report any suspicious or inappropriate behaviour to Museum staff
  • Check the gallery is in a clean, safe and tidy condition and report any health and safety issues to your supervisor
  • Direct any further visitor enquiries to the Front Desk
  • Log your gallery shift hours on the Volunteer Portal
  • Attend volunteer training sessions and exhibition briefings

We are looking for volunteers who are...

Friendly, enjoy meeting new people and have an interest in the arts or East Asian culture. You are confident communicating with visitors of all ages and backgrounds, want to help promote the Museum’s activities and are passionate about providing excellent visitor experience. You enjoy interacting and engaging with visitors and connecting with them through the collection and exhibitions. You won’t mind that sometimes it will be quieter than other times and are able to both work as part of a team or own your own.

Why you might enjoy this role...

You will gain insight into the workings of a small museum, develop your visitor service skills through engaging with the public and deepen your knowledge of East Asian art and culture through the collection. You will also be able to volunteer at other Museum events and workshops, and attend learning opportunities such as exhibition briefings and Volunteer Sharing Sessions. As a volunteer you will benefit from free entry to the Museum, 10% discount in the Shop, discounted entry to workshops and events, social volunteer events and more. 

How to get involved

This role is open to individuals aged 18 years or over. You can register your interest with the Volunteer Coordinator or apply online. Prior to joining the team, applicants are invited for an informal chat and attend an induction session with the Volunteer Coordinator. Your first shift is spent shadowing an experienced volunteer and you will be given role-specific training and relevant opportunities to learn about the Museum, collection and visitor experience. Gallery Volunteers are supervised by the Membership and Volunteer Coordinator, who is there to support you and deal with any questions or concerns.

Availability and schedule 

Volunteer shifts are generally 2-3 hours long and available during Museum open hours. Volunteer shifts can be scheduled in pairs or alone, depending on volunteer needs and availability.

 

 

 

Front of House

 

 

"I had just retired and looked for places to volunteer. I wasn’t going to volunteer straight away, but saw it and thought it was right up my street! The shop was suited to my skills because I just like meeting people, talking to people, being nice and helpful to people."

Sue, Front of House Volunteer

 

Role purpose

Front of House Volunteers provide a warm welcome to visitors, offer information about the Museum and ensure a high-quality visitor experience from the start to the end of their visit. Working on the front desk in the Museum Shop, you will provide excellent customer service, sell admission tickets and promote Museum products, as well as deal with any Front of House enquiries.

Main duties

  • Greet and welcome all visitors to the Museum
  • Inform visitors about the Museum, temporary exhibitions and events programme
  • Process all Museum ticket admission sales, with Gift Aid when needed
  • Provide visitors with gallery guides and information about the Museum building
  • Actively promote products on sale to customers and process sales through the till
  • Answer the telephone, transfer calls to relevant staff and record any messages
  • Handle all Front of House enquiries for the Museum and redirect any group trips, school enquiries, or event bookings through to your supervisor or staff member
  • Promote and process Friends memberships, with Gift Aid when needed
  • Keep the Museum shop and front desk area clean, safe and tidy
  • Log your hours for Front of House shifts on the Volunteer Portal
  • Attend volunteer training sessions and exhibition briefings when necessary

We are looking for volunteers who are...

Socially outgoing, passionate about people and want to help! You enjoy selling products in a retail setting, are confident dealing with the till and telephone and are excited to represent the Museum through your positive approach. You may have an interest in the arts or East Asian culture, want to gain work experience, or perhaps you are new to Bath and want to meet new people. You won’t mind that sometimes it will be quieter than other times and are able to use your initiative when on your own.

Why you might enjoy this role...

You will gain insight into the workings of a small museum, develop your visitor service skills through engaging with the public and learn new skills. You will also be able to volunteer at other Museum events and workshops, and attend learning opportunities such as exhibition briefings and Volunteer Sharing Sessions. As a volunteer you will benefit from free entry to the Museum, 10% discount in the Shop, discounted entry to workshops and events, social volunteer events and more!

How to get involved

This role is open to individuals aged 18 years or over. You can register your interest with the Volunteer Coordinator or apply online. Prior to joining the team, applicants are invited for an informal chat and will be provided with two induction sessions and training by the Volunteer Coordinator and Retail & Front of House Manager. Although Front of House is one of the more comprehensive roles, volunteers are not expected to learn everything straight away. Your first shift is spent shadowing an experienced volunteer and you can buddy up with another volunteer until you are confident to be at Front of House by yourself. You will also be given role-specific training and relevant opportunities to learn about the Museum, collection and visitor experience. Front of House Volunteers are supervised by the Retail & Front of House Manager, who is there to support you and deal with any questions or concerns.

Availability and schedule 

Volunteer shifts are generally 2-3 hours long and available during opening hours.

Micro Volunteering

 

 

"I have a job which is not related to my interest so, after graduating from Korean studies, without it I’d be lost. That’s why I wanted to volunteer, so I could keep in touch. Volunteering here lets me come back to my past and, maybe, one day will be my future!"

Kamila, Micro Volunteer

 

Role purpose

Micro Volunteers help with ad-hoc projects for the Museum that require no regular volunteering commitments. These projects could involve social media content creation, blog posts, translation work, proofing, transcribing, data entry, archiving, research or tidying and organising. You can sign up for a micro volunteering opportunity through the Volunteer Newsletter and work remotely or at the Museum depending on the project requirements.

We are looking for volunteers who...

  • Are flexible, keen to get involved and want to help!
  • Have good initiative, attention to detail and organisation skills
  • Are happy to work by themselves, either remotely or at the Museum
  • Have skills that they wish to share or develop
  • Enjoy small, bite-sized projects
  • Can offer a small amount of time to the Museum
  • Want to fit volunteering into their lives in a manageable way

Why you might enjoy this role...

You will be able to develop your skill set and support the Museum in small but important ways. You will also be able to get involved in other ways, such as attending learning opportunities like exhibition briefings and Volunteer Sharing Sessions. As a volunteer you will benefit from free entry to the Museum, 10% discount in the Shop, discounted entry to workshops and events, social volunteer events and more!

How to get involved

This role is open to individuals aged 18 years or over. You can register your interest with the Volunteer Coordinator or apply online. Prior to joining the team, applicants are invited for an induction session with the Volunteer Coordinator to introduce you to the Museum and get you set up with the online Volunteer Portal. Micro Volunteers are supervised by the Membership & Volunteer Coordinator, who is there to support you and deal with any questions or concerns.

Availability and schedule 

Micro volunteer opportunities are flexible to your availability and schedule, either remotely or during Museum open hours, as arranged with the Volunteer Coordinator.

Visitor Services

 

"You do feel like you’re making a difference by providing people with a welcoming experience."

Sue, Front of House Volunteer

 

Role purpose

Meet and Greet Volunteers play an essential role at the Museum, which is integral to us being able to reopen. You will be the first point of contact for visitors, providing a warm friendly welcome, informing visitors of the health and safety measures in place, checking if they have pre-booked tickets, and directing them to the Museum Shop/ Front Desk. This role is crucial in providing members of the public the support and confidence needed to ensure a safe and enjoyable visit.

Main duties

  • Greet and welcome all visitors to the Museum
  • Work with Front of House staff/volunteers to keep count of the number of visitors in the Museum/Shop and be vigilant not to allow entry if this exceeds the maximum allowance
  • Inform visitors that they will need face coverings and to use the sanitising station upon entry
  • Inform visitors of the latest track and trace guidelines
  • Determine if visitors have pre-booked tickets, or inform Front of House staff/volunteers if they will need to buy tickets
  • Direct visitors into the Museum via the Shop, or thank them for their visit if they are leaving
  • Be available to answer any questions that visitors may have (e.g. opening hours, booking procedure, current exhibitions/events)
  • Be vigilant regarding health and safety measures
  • Log your hours for Meet and Greet shifts on the Volunteer Portal
  • Attend volunteer training sessions and briefings when necessary

We are looking for volunteers who are...

Confident communicators with excellent initiative and multi-tasking skills, who want to help! You enjoy meeting new people, have an organised and efficient way of working and are excited to represent the Museum through being the first point of contact for visitors. You may have an interest in the arts or East Asian culture, want to gain work experience, or perhaps you are new to Bath and want to meet new people. You won’t mind that sometimes it will be quieter than other times and are able to work well on your own as well as part of a team.

Why you might enjoy this role...

You will gain insight into the workings of a small museum, develop your visitor service skills through engaging with the public and learn new skills. You will also be able to volunteer at other Museum events and workshops, and attend learning opportunities such as exhibition briefings and Volunteer Sharing Sessions. As a volunteer you will benefit from free entry to the Museum, 10% discount in the Shop, discounted entry to workshops and events, social volunteer events and more!

How to get involved

This role is open to individuals aged 18 years or over. You can register your interest with the Volunteer Coordinator or apply online. Prior to joining the team, applicants are invited for an informal chat and will be provided with an induction session and training by the Volunteer Coordinator and relevant Museum staff. You will also be given role-specific training and relevant opportunities to learn about the Museum, collection and visitor experience. Meet and Greet Volunteers are supervised by the Retail & Front of House Manager, who is there to support you and deal with any questions or concerns.

Availability and schedule 

Volunteer shifts are generally 2 hours long and available during Museum opening hours.

Mission Statement

The Museum of East Asian Art is the only museum in the UK solely dedicated to the understanding and appreciation of East and Southeast Asian arts and cultures. We collect, preserve and exhibit artefacts representing more than 7,000 years of artistry and craftsmanship from East and South East Asia. We offer a broad range of opportunities to enjoy and learn about our unique collection and strive to be as accessible to as wide an audience as possible. To achieve this we encourage education, creativity, dialogue and research, and deliver a wide programme of rich learning and cultural experiences.