Museum of East Asian Art


Please note that the Museum is currently closed until further notice, due to the current uncertainty surrounding the Coronavirus. As a result of this, volunteering at the Museum has also been temporarily suspended. Please feel free to contact volunteers@meaa.org.uk if you are interested in joining the Volunteer Programme when we reopen in due course.

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Volunteer Opportunities

Gallery and Exhibitions

 

 

"Having spent most of my childhood in Southeast Asia I love being surrounded by objects which remind me of a culture that made a huge impact on my young life... I enjoy continuing to learn more about East Asian culture and artefacts, whether that is within our own museum from fellow volunteers or staff or from visits to other museums."

Cindy, Gallery Volunteer

 

Role purpose

Gallery Volunteers help promote a high-quality visitor experience in the Museum and galleries. You will provide an enthusiastic welcome to all visitors, be responsive to their needs and always ready to share information which enhances their visit. You will monitor objects on display and be conscious of general security and health and safety, reporting any issues or concerns to Museum staff.

Main duties

  • Greet and welcome visitors as they enter the galleries
  • Be on hand to answer any questions that visitors may have
  • If appropriate, offer visitors further information about the collection and exhibitions
  • Inform visitors that Museum publications are available in the Museum Shop
  • Promote relevant Museum events, talk and workshops
  • Monitor objects on display, collection care devices like insect traps and humidity controls, and report any observations or issues to your supervisor
  • Be vigilant about Museum security and report any suspicious or inappropriate behaviour to Museum staff
  • Check the gallery is in a clean, safe and tidy condition and report any health and safety issues to your supervisor
  • Direct any further visitor enquiries to the Front Desk
  • Log your gallery shift hours on the Volunteer Portal
  • Attend volunteer training sessions and exhibition briefings

We are looking for volunteers who are...

Friendly, enjoy meeting new people and have an interest in the arts or East Asian culture. You are confident communicating with visitors of all ages and backgrounds, want to help promote the Museum’s activities and are passionate about providing excellent visitor experience. You enjoy interacting and engaging with visitors and connecting with them through the collection and exhibitions. You won’t mind that sometimes it will be quieter than other times and are able to both work as part of a team or own your own.

Why you might enjoy this role...

You will gain insight into the workings of a small museum, develop your visitor service skills through engaging with the public and deepen your knowledge of East Asian art and culture through the collection. You will also be able to volunteer at other Museum events and workshops, and attend learning opportunities such as exhibition briefings and Volunteer Sharing Sessions. As a volunteer you will benefit from free entry to the Museum, 10% discount in the Shop, discounted entry to workshops and events, social volunteer events and more. 

How to get involved

This role is open to individuals aged 18 years or over. You can register your interest with the Volunteer Coordinator or apply online. Prior to joining the team, applicants are invited for an informal chat and attend an induction session with the Volunteer Coordinator. Your first shift is spent shadowing an experienced volunteer and you will be given role-specific training and relevant opportunities to learn about the Museum, collection and visitor experience. Gallery Volunteers are supervised by the Membership and Volunteer Coordinator, who is there to support you and deal with any questions or concerns.

Availability and schedule 

Volunteer shifts are generally 2-3 hours long and available during opening hours (Tuesday to Friday 11 – 16:30 and Saturday 10 – 16:30). Volunteer shifts can be scheduled in pairs or alone, depending on volunteer needs and availability.

 

 

 

Front of House and Visitor Services

 

 

"I had just retired and looked for places to volunteer. I wasn’t going to volunteer straight away, but saw it and thought it was right up my street! The shop was suited to my skills because I just like meeting people, talking to people, being nice and helpful to people. You do feel like you’re making a difference by providing people with a welcoming experience."

Sue, Front of House Volunteer

 

Role purpose

Front of House Volunteers provide a warm welcome to visitors, offer information about the Museum and ensure a high-quality visitor experience from the start to the end of their visit. Working on the front desk in the Museum Shop, you will provide excellent customer service, sell admission tickets and promote Museum products, as well as deal with any Front of House enquiries.

Main duties

  • Greet and welcome all visitors to the Museum
  • Inform visitors about the Museum, temporary exhibitions and events programme
  • Process all Museum ticket admission sales, with Gift Aid when needed
  • Provide visitors with gallery guides and information about the Museum building
  • Actively promote products on sale to customers and process sales through the till
  • Answer the telephone, transfer calls to relevant staff and record any messages
  • Handle all Front of House enquiries for the Museum and redirect any group trips, school enquiries, or event bookings through to your supervisor or staff member
  • Promote and process Friends memberships, with Gift Aid when needed
  • Keep the Museum shop and front desk area clean, safe and tidy
  • Log your hours for Front of House shifts on the Volunteer Portal
  • Attend volunteer training sessions and exhibition briefings when necessary

We are looking for volunteers who are...

Socially outgoing, passionate about people and want to help! You enjoy selling products in a retail setting, are confident dealing with the till and telephone and are excited to represent the Museum through your positive approach. You may have an interest in the arts or East Asian culture, want to gain work experience, or perhaps you are new to Bath and want to meet new people. You won’t mind that sometimes it will be quieter than other times and are able to use your initiative when on your own.

Why you might enjoy this role...

You will gain insight into the workings of a small museum, develop your visitor service skills through engaging with the public and learn new skills. You will also be able to volunteer at other Museum events and workshops, and attend learning opportunities such as exhibition briefings and Volunteer Sharing Sessions. As a volunteer you will benefit from free entry to the Museum, 10% discount in the Shop, discounted entry to workshops and events, social volunteer events and more!

How to get involved

This role is open to individuals aged 18 years or over. You can register your interest with the Volunteer Coordinator or apply online. Prior to joining the team, applicants are invited for an informal chat and will be provided with two induction sessions and training by the Volunteer Coordinator and Retail & Front of House Manager. Although Front of House is one of the more comprehensive roles, volunteers are not expected to learn everything straight away. Your first shift is spent shadowing an experienced volunteer and you can buddy up with another volunteer until you are confident to be at Front of House by yourself. You will also be given role-specific training and relevant opportunities to learn about the Museum, collection and visitor experience. Front of House Volunteers are supervised by the Retail & Front of House Manager, who is there to support you and deal with any questions or concerns.

Availability and schedule 

Volunteer shifts are generally 2-3 hours long and available from Tuesday to Thursday between 11:00 – 16:30.

 

Reimagining the Museum

 

 

"I [look forward to] seeing everybody who works here, and imparting my – very limited! – knowledge to the people coming through the door."

David, Volunteer

 

Role purpose

Reimagining Volunteers warmly welcome visitors to the consultation space, help facilitate conversations about the Museum and gather visitor information and feedback. This visitor facing role is a key part of our consultation, which you can support through connecting with visitors and helping them to share what they like about the Museum and what they think could be improved.

Main duties

  • Greet visitors as they enter the consultation space
  • Introduce visitors to the consultation project
  • Assist visitors with the consultation activities, being aware of the visitor’s individual needs and how they wish to engage
  • Conduct visitor surveys
  • Follow the procedures to collect, gather and record visitor feedback
  • Help with transcribing written information and inputting gathered data
  • Be able to promote relevant Museum events, exhibitions and activities
  • Contribute to shift debriefs, feedback sessions and focus groups
  • Direct any further enquiries to the Museum team
  • Check the consultation space is in a clean, safe and tidy condition and report any health and safety or cleaning issues

We are looking for volunteers who are...

Friendly, enthusiastic and want to help! You are confident communicating with visitors of all ages and backgrounds, have a good listening ear and excellent attention to detail. You enjoy interacting and engaging with visitors and are passionate to find out what they like or think we could improve at the Museum. You won’t mind that sometimes it will be quieter than other times and are able to both work as part of a team or own your own.

Why you might enjoy this role...

You will gain insight into the workings of a small museum, learn more about museum visitor experience and be a key part of our exciting consultation. You will also be able to volunteer at other Museum events and workshops, and attend learning opportunities such as exhibition briefings and Volunteer Sharing Sessions. As a volunteer you will benefit from free entry to the Museum, 10% discount in the Shop, discounted entry to workshops and events, social volunteer events and more!

How to get involved

This role is open to individuals aged 18 years or over. You can register your interest with the Volunteer Coordinator or apply online. Prior to joining the team, applicants are invited for an informal chat and attend an induction session with the Volunteer Coordinator. Your first shift is spent shadowing an experienced volunteer and you will be given role-specific training and relevant opportunities to learn about the Museum, collection and visitor experience. Reimagining Volunteers are supervised by the Membership & Volunteer Coordinator, who is there to support you and deal with any questions or concerns.

Availability and schedule 

Volunteer shifts are generally 2-3 hours long and available during opening hours (Tuesday to Friday 11 – 16:30 and Saturday 10 – 16:30). Volunteer shifts can be scheduled in pairs or alone, depending on volunteer needs and availability.

 

Marketing and Communications

 

 

"I look forward to create, research and find out new things. By volunteering here I have learnt so much about Asian art, as well as how to write better for social media and refine my skills."

Scarlett, Social Media Volunteer

 

Role purpose

Social Media Volunteers maintain the Museum’s online social media presence, monitoring activity on Facebook, Twitter, Hootsuite and Instagram. You will create and post content that highlights the collection, connects to relevant cultural and current events as well as help to promote Museum events, exhibitions and products in the Museum Shop.

Main duties

  • Create social media content that promotes Museum events, exhibitions and relevant objects in the collection to be shared on Facebook, Twitter and Instagram
  • Upload Museum events to ‘The Museum of East Asian Art’ Facebook page, promote one week in advance (unless it’s already sold out) and pin to page
  • Monitor Facebook page for activity, reviews and mentions
  • Support the Retail & Front of House Manager with posts for the Museum Shop on Instagram
  • Schedule tweets on Hootsuite for key times and dates
  • Monitor Hootsuite for tweets that mention @TheMEAA and retweet them if appropriate
  • Redirect any enquiries or questions in tweets to relevant staff members
  • Research trending hashtags and handles to use when promoting Museum events, exhibitions and products
  • Use the Museum library and internet to explore ideas to use in social media posts when linking to the collection e.g. Chinese symbolism, key annual festivals, zodiac animals…
  • Log your volunteer hours on the Volunteer Portal

We are looking for volunteers who are...

Creative, well organised and want to help! You have some experience with social media platforms, enjoy creative writing and are excited to support and promote the work of MEAA. You may have an interest in the arts or East Asian culture, want to gain work experience in marketing and communications, or want to develop new skills. You are happy working in an office environment and able to work under your own initiative.

Why you might enjoy this role...

You will gain insight into the workings of a small museum, develop your creative writing and content skills and gain work experience with communications and marketing. You will also be able to volunteer at other Museum events and workshops, and attend learning opportunities, such as exhibition briefings and Volunteer Sharing Sessions. As a volunteer you will benefit from free entry to the Museum, 10% discount in the Shop, discounted entry to workshops and events, social volunteer events and more!

How to get involved

This role is open to individuals aged 18 years or over. You can register your interest with the Volunteer Coordinator or apply online. Prior to joining the team, applicants are invited for an informal chat and attend an induction session with the Volunteer Coordinator. Social Media Volunteers are supervised by the Communications & Events Manager, who is there to support you and deal with any questions or concerns. Your first shift will be spent shadowing the Communications & Events Manager, who will induct you on all social media platforms.

Availability and schedule 

Volunteer shifts can be flexible and arranged to your schedule. Shifts are generally 2-4 hours long on a weekly basis and available during weekday office hours (Monday to Friday 09:00 – 17:00).

 

Adult Events and Talks

Adult Events Volunteer

 

 

"I don’t like to be committed to one session of anything a week. I enjoy flexibility. I enjoy helping at the evening talks at BRLSI [East Asian Friday talks at Bath Royal and Literary Scientific Institution], so I'm always looking out for that because I really learn a lot."

Liz, Events Volunteer

 

Role purpose

Event Volunteers help promote a high-quality visitor experience for individuals attending Museum events, talks and workshops. You will provide a warm welcome to all visitors, be responsive to their needs and on hand to assist the MEAA event lead. You will monitor activities and be conscious about general security and health and safety.

Main duties

  • Greet and welcome visitors to the Museum or events venue
  • Be on hand to answer any questions that visitors may have about the event, current exhibitions and the Museum
  • Check names off the event guestlist or take payment for event tickets on the door, if needed
  • Assist the event lead and fellow volunteers during set up, throughout the event, and tidying up afterwards
  • Help with collecting visitor feedback and other evaluations, as appropriate
  • Promote the Museum events programme, temporary exhibitions, Friends and Volunteer programmes, where appropriate
  • Check the event space is in a clean, safe and tidy condition and report any health and safety issues to the event lead
  • Attend volunteer training sessions and exhibition briefings as required

We are looking for volunteers who are...

Friendly, enjoy meeting new people and want to help! You are confident communicating with people of all ages and backgrounds, want to help promote the Museum’s activities and are passionate about enhancing visitor experience. You may have an interest in the arts or East Asian culture, or perhaps you have attended our events and wish to get actively involved.

Why you might enjoy this role...

You will gain insight into the workings of a small museum, develop your visitor service skills through engaging with the public and deepen your knowledge of East Asian art and culture through talks and workshops. Events volunteers are usually scheduled in pairs or groups, so if you enjoy working as part of a team, then this is the role for you! You will also be able to attend learning opportunities such as exhibition briefings and Volunteer Sharing Sessions to deepen your knowledge of the collection. As a volunteer you will benefit from free entry to the Museum, 10% discount in the Shop, discounted entry to workshops and events, social volunteer events and more!

How to get involved

This role is open to individuals aged 18 years or over. You can register your interest with the Volunteer Coordinator or apply online. Prior to joining the team, applicants are invited for an informal chat and attend an induction session with the Volunteer Coordinator. Your first shift is spent shadowing an experienced volunteer and you will be given role-specific training and relevant opportunities to learn about the Museum, collection and visitor experience. Event Volunteers are supervised by the Membership & Volunteer Coordinator, who is there to support you and deal with any questions or concerns.

Availability and schedule 

East Asian Friday talks are generally scheduled on the first Friday of every month (19:00 – 20:00) and adult workshops on Saturdays during opening hours (10:00 – 16:30). Volunteer event shifts are usually 2-3 hours long and scheduled in pairs or groups.

 

Family Events and Workshops

 

 

"[My favourite memory was] the Japanese festival - I really enjoyed it. We did the tea ceremony, dressed up in a kimono, it was a special day!"

David, Volunteer

 

Role purpose

Family Event Volunteers promote a high-quality visitor experience for families attending Museum events and workshops. You will provide a warm welcome to all families, be responsive to their needs and on hand to help the Learning team deliver events, workshops and learning activities. You will monitor activities and be vigilant about safeguarding, security and health and safety.

Main duties

  • Greet and welcome families to the Museum and event space
  • Support the Learning team and fellow volunteers during set up, throughout the event, and tidying up afterwards
  • Be on hand to answer any questions that families may have about the event, current exhibitions and the Museum
  • Promote the Museum events programme, temporary exhibitions, Friends and Volunteer programmes, where appropriate
  • Provide information about the Museum’s Learning programme whenever appropriate
  • Stay alert, responsive and available to assist families with activities
  • Assist with collecting feedback and other evaluations, as appropriate
  • Check the event space is in a clean, safe and tidy condition and report any health and safety issues to the event lead
  • Report any safeguarding concerns immediately to the event lead
  • Attend event briefings, training sessions and workshops as required

We are looking for volunteers who are...

Friendly, enjoy working with young people and want to help! You are confident communicating with people of all ages, able to multi-task and are passionate about enhancing families’ visitor experience at the Museum. You may have a background in education or are interested in museums and learning and wish to get actively involved. You’re able to work both as part of a team and one to one with families.

Why you might enjoy this role...

You will gain insight into the workings of a small museum, develop experience working with families and learn more about the Museum’s Learning and outreach programme. You will also be able to volunteer at other Museum events and workshops, and attend learning opportunities such as exhibition briefings and Volunteer Sharing Sessions. As a volunteer you will benefit from free entry to the Museum, 10% discount in the Shop, discounted entry to workshops and events, social volunteer events and more!

How to get involved

This role is open to individuals aged 18 years or over. You can register your interest with the Volunteer Coordinator or apply online. Prior to joining the team, applicants are invited for an informal chat and attend an induction session with the Volunteer Coordinator. Your first shift is spent shadowing an experienced volunteer and you will be given role-specific training and relevant learning opportunities. Family Event Volunteers are supervised by the Membership & Volunteer Coordinator, who is there to support you and deal with any questions or concerns.

Availability and schedule 

Family Events are scheduled on Saturdays and weekdays during school holidays. We also organise family workshops to celebrate Lunar New Year (February half-term) and Museums Week (last week of October). Family Events are 1-2 hours long and scheduled twice or three times per day. You can volunteer at one, two or all the workshops if you like! Event briefings are usually organised a week or two in advance, or on the day of the event itself.

 

Micro Volunteering

 

 

"I have a job which is not related to my interest so, after graduating from Korean studies, without it I’d be lost. That’s why I wanted to volunteer, so I could keep in touch. Volunteering here lets me come back to my past and, maybe, one day will be my future!"

Kamila, Micro Volunteer

 

Role purpose

Micro Volunteers help with ad-hoc projects for the Museum that require no regular volunteering commitments. These projects could involve translation work, proofing, transcribing, data entry, archiving, research or tidying and organising. You can sign up for a micro volunteering opportunity through the Volunteer Newsletter and work remotely or at the Museum depending on the project requirements.

We are looking for volunteers who...

  • Are flexible, keen to get involved and want to help!
  • Have good initiative, attention to detail and organisation skills
  • Are happy to work by themselves, either remotely or at the Museum
  • Have skills that they wish to share or develop
  • Enjoy small, bite-sized projects
  • Can offer a small amount of time to the Museum
  • Want to fit volunteering into their lives in a manageable way

Why you might enjoy this role...

You will be able to develop your skill set and support the Museum in small but important ways. You will also be able to get involved in other ways, such as attending learning opportunities like exhibition briefings and Volunteer Sharing Sessions. As a volunteer you will benefit from free entry to the Museum, 10% discount in the Shop, discounted entry to workshops and events, social volunteer events and more!

How to get involved

This role is open to individuals aged 18 years or over. You can register your interest with the Volunteer Coordinator or apply online. Prior to joining the team, applicants are invited for an induction session with the Volunteer Coordinator to introduce you to the Museum and get you set up with the online Volunteer Portal. Micro Volunteers are supervised by the Membership & Volunteer Coordinator, who is there to support you and deal with any questions or concerns.

Availability and schedule 

Micro volunteer opportunities are flexible to your availability and schedule, either remotely or during Museum hours (office hours: Monday to Friday 9:00 – 17:00, opening hours Tuesday to Friday 11:00 – 17:00 and Saturday 10:00 – 17:00) as arranged with the Volunteer Coordinator.

 

Mission Statement

The Museum of East Asian Art is the only museum in the UK solely dedicated to the understanding and appreciation of East and Southeast Asian arts and cultures. We collect, preserve and exhibit artefacts representing more than 7,000 years of artistry and craftsmanship from East and South East Asia. We offer a broad range of opportunities to enjoy and learn about our unique collection and strive to be as accessible to as wide an audience as possible. To achieve this we encourage education, creativity, dialogue and research, and deliver a wide programme of rich learning and cultural experiences.