COR01 - Administration Support Volunteer in Walton Summit

Filling in a form

Lancashire & South Cumbria Foundation Trust recognise and value the importance volunteer support is to us and our patients. Volunteering is usually a longer term commitment (for example 9 – 12 months) and on consistent days and times, e.g. Tuesday from 9am to 1pm

The aim of this role is to provide support to colleagues involved with the delivery of services and other essential activities, as well as providing valuable experience for volunteers. We ask that volunteers commit to at least one 4 hour shift per week, during the normal working hours of 9am to 5pm Monday to Friday. This volunteer placement is based at the Trust Headquarters in Walton Summit in Preston. Duties may include the following

  • Respond to enquiries in a polite manner and ensuring an appropriate response is initiated.
  • Support staff in dealing with administration requests
  • Photocopy leaflets for distribution
  • Creation of word documents that support team function
  • Taking and delivering messages if required
  • Collation of information packs for colleagues patients and carers, and arranging for them to be sent to out.
  • Help to maintain stocks of items such as leaflets, booklets and posters, including supporting to process deliveries
  • Supporting with social media, such as taking team photographs and uploading to social media platforms
  • Support with completion of Friends and Family (FFT) Tests or other Patient Experience tools

A Standard DBS is required for this role. There is no charge to a volunteer for a DBS application.

Essential requirements for this role are:

  • Good communication skills
  • Able to utilise digital skills, including electronic communications and MS Office software programmes (e.g. Word)
  • Ability to follow instructions
  • Willingness to help and support patients, their families & carers, and colleagues.
  • Demonstrates empathy and compassion
  • Calm manner
  • Comfortable working in a fast moving environment
  • Comply with all Trust Policies and Procedures in relation to information governance and confidentially

To apply please click the link below

Apply here