CEN09 -Admin Support Volunteer Volunteer at Charnley Fold

Lancashire & South Cumbria Foundation Trust recognise and value the importance volunteer support is to us and our patients. Volunteering is usually a longer term commitment (for example 9 – 12 months) and on consistent days and times, e.g. Tuesday from 9am to 1pm.

Applicants must be 18 years of age and over to apply for this role.

The aim of this role is to provide support to colleagues involved with the delivery of services and other essential activities, as well as providing valuable experience for volunteers. We ask that volunteers commit to at least one 4 hour shift per week, during the normal working hours of 9am to 5pm Monday to Friday. This volunteer placement is based at the Charnley Fold in Bamber Bridge in Preston. 

A Standard Disclosure & Barring Service (DBS) check is required for this role. There is no cost to a volunteer for a DBS check.

Duties may include the following

  • Respond to enquiries in a polite manner and ensuring an appropriate response is initiated.
  • Support staff in dealing with administration requests
  • Photocopy leaflets for distribution
  • Creation of word documents that support team function
  • Taking and delivering messages if required
  • Collation of information packs for colleagues patients and carers, and arranging for them to be sent to out.
  • Help to maintain stocks of items such as leaflets, booklets and posters, including supporting to process deliveries
  • Supporting with social media, such as taking team photographs and uploading to social media platforms
  • Support with completion of Friends and Family (FFT) Tests or other Patient Experience tools

Essential requirements for this role are:

  • Good communication skills
  • Clear handwriting
  • Proficient IT skills
  • Ability to follow instructions
  • Willingness to help and support staff and patients 
  • Demonstrates empathy and compassion
  • Calm manner
  • Comfortable working in a fast moving environment
  • Comply with all Trust Policies and Procedures in relation to information governance and confidentially

Applicants must be 18 years of age and over to apply for this role.

To apply please click the link below

Apply here