The Women's Centre of Calgary

Program Description:

• The Digital Literacy Program at the Women's Centre provides a low barrier foundational program for women to build skills and confidence in digital literacy.
• Women will build foundational digital skills in several key areas through:
  • Free computer classes at the Centre
  • Or, by working with volunteers in our drop-in space to answer any tech-related questions (including, but not limited to: creating and accessing email, converting documents from word to PDF, printing/faxing documents, formatting documents).

Role Responsibilities:

• Provide a supportive, inclusive and non-judgemental learning environment when interacting with individuals and answering tech-related questions.
• Build relationships with learners and provide informed and engaging educational experience with learners.
• Attend Women’s Centre volunteer training and any other relevant training sessions.
• Report to staff on the number of topics covered with learners, number of learners and hours covered.
• Refer participants to Peer Support Volunteers for other support and referrals as needed.

Needed Skills:

• Ability to work with a diverse range of women in a non-judgemental manner.
• Willingness to gain or have existing knowledge of literacy, language proficiency, skills, knowledge, and individual learning needs and plan sessions accordingly.
• Strong foundational computer skills in the following areas: 
  • Microsoft Office – Word, Excel, PowerPoint
  • Email
  • Zoom
  • Going online
  • Saving files and backups
  • Using websites
  • Creating passwords
  • Online safety and privacy
• Fluent in English. Other languages are an asset.
• Commitment to volunteering one shift per week.
• Good listening and communication skills.
• A commitment to work within the peer model philosophy of the Women’s Centre.

Time Commitment: 3 hours per week, for a minimum of 3-months.