Position Description
The Friendly Visitor Volunteer will connect with older adults registered with the North Shore Better at Home program who could benefit from social contact through visits, and walks in the community or to community activities. This role is flexible and arranged between the participant (senior) and the volunteer based on time that work for both parties.
The Volunteer is responsible for: the following
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Providing visits to assigned older adult clients, offering connection, conversation & engagement in meaningful activities
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Meeting with the client outside their home or at a mutually agreed upon location for a walk or conversation; volunteers are requested not to provide transportation to the client
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Providing client centered support including referrals to other community services (when needed)
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Reporting any health or safety concerns to Better at Home Staff/Program Lead
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Maintaining accurate records and submitting Volunteer Log hours via Better Impact (Volunteer Management Software)
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Maintaining confidentiality of information shared by the client, unless otherwise specified by the client or in cases where abuse, neglect, or harm to self or others is suspected
Volunteers are not allowed to assist clients with medical or personal care and are discouraged from participating in household tasks or errands. This is meant to be an uplifting, fun, social connection.
