Volunteering at FamilyCare

Outline of Role

To provide support and guidance on cultural considerations of clients within the Refugee Minor Program. This may include:

• Accompanying staff members to home visits or video link appointments with the client to support with engagement.
• Interpreting basic conversations where formal interpreting is not required. Such as during play based activities with children and / or group work.
• Providing cultural advice and insight regarding relevant cultural groups and the refugee experience.
• Assisting with engagement with FamilyCare staff and programs.   FamilyCare staff will coordinate with the student’s school in relation to literature or schoolwork to be completed.

You will have a desire to make a positive contribution to the lives of families, children and aged persons from all walks of life and diverse backgrounds.

Skills, Knowledge and Experience

• Good organisational, communication and people skills
• The ability to communicate with people from diverse backgrounds
• Good English language skills and the ability to speak another language relevant to the client group

Other Requirements and Information:

• We will advise you of any occupational health and safety requirements that you need to be aware of and follow.
• We will ensure you are aware of any relevant policies and procedures that are to be followed.
• Supervision, support and training will be provided.
• All staff and volunteers must abide by FamilyCare’s Code of Conduct.
• FamilyCare is committed to:

• ensuring the safety of children
• respecting diversity and
• providing a workplace free from discrimination and harassment.

• You must be aware of FamilyCare’s responsibilities to contribute to children’s safety and wellbeing and report any concerns about neglect or abuse to a supervisor or manager.

Checks that are required

Essential for all staff and volunteers at FamilyCare:

• Police Check;
• International police check when applicable; and
• Working with Children Check

FamilyCare will support and assist our volunteers with the applications and also cover the costs associated.