Cultural Support

Outline of Role

To provide support and guidance on cultural considerations of clients within the Refugee Minor Program. This may include:

  • Accompanying staff members to home visits or video link appointments with the client to support with engagement.
  • Interpreting basic conversations where formal interpreting is not required. Such as during play based activities with children and/or group work.
  • Providing cultural advice and insight regarding relevant cultural groups and the refugee experience.
  • Assisting with engagement with FamilyCare staff and programs.   FamilyCare staff will coordinate with the student’s school in relation to literature or schoolwork to be completed.

 

You will have a desire to make a positive contribution to the lives of families, children and aged persons from all walks of life and diverse backgrounds.

Skills, Knowledge and Experience

  • Good organisational, communication and people skills.
  • The ability to communicate with people from diverse backgrounds.
  • Good English language skills and the ability to speak another language relevant to the client group.

 

Other Requirements

You will have a desire to make a positive contribution to the lives of families, children and aged persons from all walks of life and diverse backgrounds.

You must be aware of FamilyCare’s responsibilities to contribute to children’s safety and wellbeing and report any concerns about neglect or abuse to a supervisor or manager.

We will advise you of any occupational health and safety requirements that you need to be aware of and follow.

We will advise you of, and train you in, the use of Personal Protective Equipment (PPE) as required.

We will ensure you are aware of any relevant policies and procedures that are to be followed.

Supervision, support and training will be provided.

General Information

All staff and volunteers must abide by FamilyCare’s Code of Conduct.

FamilyCare promotes a respectful and safe workplace environment that does not tolerate or excuse any forms of violence including family violence.

FamilyCare is committed to:

    • Ensuring the safety of children;
    • Respecting diversity; and
    • Providing a workplace free from discrimination and harassment.

Safety Screening

Essential for all staff and Volunteers:

  • National Police History Check.
  • Applicants who have lived overseas for 12 months or longer during the past 10 years are required to provide the results of an international police check.
  • A current Employee Working with Children Check (WWCC) card is required.
  • NDIS Worker Screening Check (where applicable).
  • Current Australian Drivers Licence (where applicable).

FamilyCare will support and assist our volunteers with the applications and also cover any costs associated.