Concierge / Wayfinding assistance
Be the friendly face that welcomes and assists patients entering the Mercy Hospital for Women.
You will provide our patients, visitors and service users with assistance to find their way to their appointments, where various clinics and education sessions are located and our public facilities.
Our Concierge's are located in the main reception area on Level 1 and at the lift entrance on Level 3 where they also assist patients to use our Q-Flow appointment check in system.
With the Austin Hospital Emergency Department upgrade now underway this role is really helpful to assist people with all the changes to access and clinics across the Mercy and Austin hospital complex.
Our Concierge shifts are 3 hours and either morning from 9am to 12pm or afternoon from 1pm-4pm Monday to Friday. We request volunteers commit to 1 shift per week.
