Volunteering at Newcastle Cathedral


Welcome to Volunteering at Newcastle Cathedral!

Hello!

My name is Lucy and I'm the Volunteer Coordinator here at Newcastle Cathedral.

We strive to be a place of welcome for everyone, whether visiting for a service, to find out more about the heritage of the building and the city, or simply to sit in peace and quiet. Our volunteers are an essential part of how we achieve this.

On this page, you will find information on all of the ways you can currently get involved as a Cathedral Volunteer. We have a range of roles available with, hopefully, something for everyone!

Have a look around and if anything sparks your interest, please complete our application form and get in touch.

I will look forward to hearing from you and welcoming you to our amazing team of volunteers!

Very best wishes,

Lucy

Lucy Cooke
Volunteer Coordinator

I would like to volunteer

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Current Volunteering Opportunities

Cathedral Welcomer

Do you enjoy meeting and talking to new people?


Our volunteer welcome team are the face of Newcastle Cathedral; responsible for greeting visitors and ensuring that they have all the information and support they need to enjoy their visit.  

 

This is a varied and exciting role and will involve:

  • Welcoming visitors with a smile and a greeting.
  • Promoting the Cathedral's events and services.
  • Helping visitors to make the most of their visit.
  • Answering visitors' questions about the Cathedral's heritage and history.
  • Handling small amounts of cash.

Full training and resources will be provided.

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Cathedral Retail Volunteer


Do you enjoy meeting people? Would you enjoy providing excellent customer service in our Cathedral retail outlet?

As a Cathedral Retail Volunteer, you will directly support our Hospitality & Visitor Experience Coordinator in the day to day running of our retail outlet within the Cathedral Nave.

The role will involve:

  • Serving customers 
  • Maintaining stock levels on display
  • Use of the till, handling cash and card payments
  • Taking bookings for Cathedral events and selling tickets

Lantern Tower Tour Guide

Do you have a passion for history and a head for heights?!

Our Lantern Tower Tour Guides play an essential part in enabling visitors to get the most out of their visit to Newcastle Cathedral.

In this role, you will work in pairs to take small groups of visitors up to the top of the Cathedral's lantern tower, sharing with them key information about the history of the tower. Once at the top, you will be able to point out key views across the city and answer visitors' questions. 

Full training will be given in basic tour guiding skills as well as specific training related to the Tower itself and the challenges of the role.

NB The tower has 162 steps and the stairway is extremely narrow in places. This role is only suitable for volunteers with good levels of general fitness who are comfortable with enclosed spaces and heights.

Cathedral Tour Guide

Do you have a passion for history and a desire to share that passion with others?

Our Cathedral Tour Guides provide a range of tours for visitors from short and snappy "My Favourite Things" tours delivered by Cathedral Welcomers as part of their regular shift, to longer more specialist pre-booked tours around a specific theme (such as the stained glass windows or ledger stones).

Full training in basic tour guiding skills and access to a wide range of resources will be provided.

Family Engagement Volunteer

Do you enjoy or are you interested in working with children and young people?

Would you like to support us in making families feel welcomed, accepted and inspired to play and make in Newcastle Cathedral?

Our Family Engagement volunteers will:

  • support our Learning and Activities team with the set up and delivery of Family Tours, drop-in play sessions and Creative workshops.
  • engage with visitors to share our self-led offers for families including; Family trails and our Investigation Station.
  • liaise with our Learning and Activities Officers to develop ways in which to make visits for families as engaging and effective as possible.

Full training and resources will be provided.

This role will require a DBS check.

Learning & Schools Engagement Volunteer

Do you enjoy working with children and young people and helping them learn?

Would you like to gain experience supporting engagement with schools?

Our Learning & Schools Engagement volunteers support our Learning & Activities Officers in the delivery of our work with schools including a selection of educational sessions exploring many areas of the curriculum; including Art, History and Religious Education. 

The role will include:

  • Supporting with the set-up and delivery of workshops and tours, for Key Stage 1-4 school visits to the Cathedral.
  • Developing understanding and knowledge of Newcastle Cathedral in order to answer basic questions by students.
  • Developing knowledge and understanding of the suite of workshops that we offer school groups.
  • Liaising with the Learning and Activities Officers to develop ways in which to make educational visits as engaging and effective as possible.

Full training and resources will be provided.

This role will require a DBS check.

Newcastle Cathedral Values

Our values shape how we develop as a Cathedral and sit at the heart of all we do:

Inspiring Worship: Christian worship is our reason for being – our joy and what sustains us in everything that we do. We seek to make the Cathedral a “spiritual home” that will inspire and sustain all who visit or work here – whatever their background and beliefs.

Radical Welcome: Aware of the breadth of people who come through our doors, we commit ourselves to learning how to offer a radical welcome to all – a welcome that always goes the extra mile.

Empowering Worth: In all that we do we will seek to value others and to encourage them to value themselves. In our engagement with City and Diocese we will advocate for the creation of a society that values human worth.