Receptionist

Purpose of Position

To provide a welcoming and inclusive reception at the Cancer Society location.

Responsible to: Manager Business Services
Reports to: Executive Assistant/Administrator/Office Manager (or equivalent role)
Liaises with: Paid and volunteer staff working from the office

Cancer Society of New Zealand - Te Kāhui Matepukupuku o Aotearoa      

Our mission is to improve community well-being by reducing the incidence and impact of cancer. We achieve this through a range of activities that include: funding research, education, health promotion, advocacy and support for those affected by cancer and their whānau/families. We are committed to reducing the inequitable burden of cancer experienced across different populations.

Values

Integrity, Excellence, Respect

Key Functions and Responsibilities

Provide effective and efficient reception support:

• Greet visitors in a warm and friendly manner
• Attend to the lounge/waiting area
• Answer the telephone in a polite and professional manner and direct calls appropriately
• Maintain professional integrity at all times and an upbeat, professional and compassionate attitude
• Ensure the reception desk is attended as rostered
• Assist in the upkeep and tidiness of the reception and other allocated areas
• Comply with the policies and procedures of Cancer Society while on duty or wearing any Cancer Society identification

Key Requirements

• Ability to work comfortably with people of all social, religious and cultural backgrounds
• Understand and respect the principles of the Treaty of Waitangi
• Reliable, flexible and punctual
• Respect for the confidentiality of patient information and circumstances
• Ability to maintain boundaries
• Organisational and time management skills
• Computer/Web/Microsoft literacy
• A caring and sensitive manner

Hours required

As arranged, between business hours Monday-Friday.

Resources

• Orientation and training
• Support and guidance provided whenever required
• Volunteer identification to be worn whenever on duty