Animal Care Assistant | Wacol


What to expect

This rewarding volunteer role would suit applicants that love animals and are committed to improving their welfare; people who wish to experience hands-on work with animals and want to learn about the care and health requirements for future work in the industry; and anyone looking for a worthwhile way to spend their time.  It can be physically demanding and sometimes smelly, and you’ll be outside in winter and summer weather.  You might feel emotional about the animals you’re working with and may find this difficult, but ultimately the reward is that you’re making a huge, positive difference to their lives – and yours!


What are the benefits?

  • Lots of contact with a variety of domestic animals including dogs, cats, puppies, kittens and also livestock (large and small), pocket pets and domestic birds
  • Great opportunity to learn about the care and health requirements of domestic animals
  • Time to play and interact with the animals in your care
  • Opportunity to gain new skills and learn about the animal care industry
  • Becoming part of a friendly new community

What are the tasks?

The position is hands-on and includes:

  • The daily cleaning of the animals' pens which involves removing dirty bedding, hosing or wiping out enclosures, sweeping and scooping up of poop, cleaning litter trays, and providing clean bedding and toys
  • Hygiene control – ensuring appropriate sanitisation and hand-washing, and avoiding cross contamination – and ensuring that the animals remain stocked up with food, water, bedding and toys.
  • Assistance with ensuring the Animal Care Campus environment is presentable, and general tidying up.
  • Providing enrichment to the animals under your care by walking them around the campus
  • Playing and spending time with all animals and providing them opportunities to interact with other animals, toys and people where appropriate.
  • Taking bins full of soiled linen/towels/bedding to the laundry and collecting clean bedding/towels etc to take back to your area.
  • Undertake general laundry duties as part of each shift, including loading dirty laundry into the machines, loading and/or taking clean washing out of the dryers, and folding all clean items.
  • Following RSPCA philosophy of positive reinforcement with all animal interactions.

Please read the Essential Capabilities of an Animal Care Volunteer document for further information on the types of tasks you may be asked to do in an Animal Care Assistant role. 

What skills and characteristics do I need?

  • Confidence in working with domestic animals and/or willingness to learn more about how to work with animals in a shelter situation
  • Able to cope with increased noise levels and have the ability to hear if an animals is in distress or giving warning signs of fear
  • Be able to fulfil all of the above tasks independently
  • Be physically fit (able to lift 10kg) and able to stand for long periods. This role can be very fast-paced, due to this our volunteers need to able to manage their own time effectively 
  • A high level of manual dexterity with the ability to multitask
  • Attention to detail and able to accurately follow instructions
  • Enjoy working in a team environment
  • Excellent communication skills
  • Hard working and committed to the RSPCA

The Animal Care Assistant role is a rewarding role, however it can be very demanding. To help potential volunteers to fully understand the role requirements, we have created the Essential Capabilities of an Animal Care Volunteer  document. Before you apply for this role, please click here to read the Essential Capabilities of this role.

When can I volunteer?

We are seeking reliable volunteers who will be able to commit to a minimum of 1 x four hour shift per week for a minimum of 3 months to ensure consistency and continuity with the animals. Ideally this shift will be the same every week however please reach out to the volunteering team if you would like to volunteer but your availability doesn't suit this. 

  • Monday to Friday Dog shifts (7.45am - 12pm or 12pm - 4.30pm)
  • Monday to Friday Cat shifts (7.45am - 12pm or 12pm - 4.30pm)
  • Monday to Friday Pocket Pet & Farmyard shifts (7:45 - 12pm or 12pm - 4.30pm)
  • We do have shifts available on the weekend however these are very limited. If you select a weekend shift as your availability and we don't have any vacancies, we will reach out to discuss other options with you
  • You will be required to attend a 'first day' training shift before you commence with your regular weekly shift. We currently run these training sessions every Tuesday and you will be automatically assigned to one of these once you confirm your orientation date
  • Orientation and training in relation to animal interaction, training and husbandry will be provided.

For further information, please contact our Brisbane Volunteer Coordinators on 3426 9915 or or click "Fill in an application" above.