Welcome to Our Volunteer Info Hub

Help us make a real difference by reducing loneliness and supporting wellbeing. As a Check-In-&-Chat volunteer, you’ll provide short-term telephone support to individuals who may feel isolated or low in mood. Your role involves:

• Making regular friendly calls to offer a listening ear and emotional reassurance
• Encouraging conversation about hobbies, interests, and daily life
• Signposting non-urgent queries to the right services (no advice-giving)
• Recording call outcomes and escalating any concerns promptly
• Building rapport over time to help service users feel connected

You’ll receive training and ongoing support, and your commitment will help people feel less alone and more engaged with their community.